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[General] Free PDF Operations-Management - WGU Operations Management (C215, VDC2) Useful R

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【General】 Free PDF Operations-Management - WGU Operations Management (C215, VDC2) Useful R

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WGU Operations Management (C215, VDC2) Sample Questions (Q69-Q74):NEW QUESTION # 69
What are two reasons a company might be hesitant to provide overtime as a capacity-based option?
Choose 2 answers
  • A. Overtime decreases the labor cost per unit.
  • B. Overtime is typically a 50% wage premium.
  • C. Overtime results in a buildup of excess inventory.
  • D. Overtime is not a long-term solution.
Answer: B,D
Explanation:
Companies may hesitate to use overtime becauseit is not a long-term solutionandit carries a wage premium
, typically around50% higher than regular pay.
Overtime can quickly increase capacity, but prolonged use leads to:
* Employee fatigue
* Quality deterioration
* Increased absenteeism
* Higher error rates
Additionally, overtime raises labor costs substantially, increasing unit production cost and reducing profitability.
The incorrect options are misleading:
* Overtime does not necessarily build excess inventory
* Overtime increases, not decreases, labor cost per unit
Operations Management views overtime as atemporary capacity buffer, appropriate for short demand spikes but risky if used continuously.

NEW QUESTION # 70
Which term means to schedule a job that starts immediately, regardless of the due date?
  • A. Forward scheduling
  • B. Backward scheduling
  • C. Infinite loading
  • D. Finite loading
Answer: A
Explanation:
Forward schedulingmeans scheduling workas soon as resources are available, regardless of the job's due date.
In Operations Management:
* Forward scheduling starts at the current time
* Jobs are scheduled sequentially into the future
* Completion dates are determined after scheduling
This method is commonly used when:
* Capacity utilization is the priority
* Due dates are flexible
* Make-to-stock environments exist
In contrast:
* Backward schedulingstarts from the due date and works backward
* Finite loadingrespects capacity limits
* Infinite loadingignores capacity constraints
Forward scheduling ensures continuous resource use but may result in early job completion and higher inventory levels.

NEW QUESTION # 71
Which two capacity measurement concepts should a firm consider when conducting a location analysis?
Choose 2 answers
  • A. Site considerations
  • B. Throughput time
  • C. Building employee relations
  • D. Proximity to sources of supply
Answer: A,D
Explanation:
When conducting a location analysis, firms must considerproximity to sources of supplyandsite considerationsas key capacity-related factors.
Proximity to sources of supplyaffects:
* Transportation cost and reliability
* Lead times
* Inventory requirements
* Production continuity
Reliable supply access directly influences effective capacity by reducing disruptions and variability.
Site considerationsinclude:
* Land availability and cost
* Infrastructure and utilities
* Expansion potential
* Zoning and regulatory constraints
These factors determine how much capacity can be installed, expanded, and operated efficiently over time.
The other options are less relevant:
* Throughput time is a process performance metric
* Employee relations are important but not capacity measurement concepts Operations Management emphasizes that capacity decisions are long-term and capital-intensive. Poor location choices constrain future capacity, flexibility, and growth.

NEW QUESTION # 72
Which role do third-party logistics providers play in the supply chain?
  • A. Internal distributors
  • B. External distributors
  • C. Tier three distributors
  • D. Tier two distributors
Answer: B
Explanation:
Third-party logistics (3PL) providers act asexternal distributorsin the supply chain.
They perform logistics functions such as:
* Transportation
* Warehousing
* Distribution
* Order fulfillment
These providers operate outside the firm but integrate closely with its operations. Organizations use 3PLs to:
* Reduce capital investment
* Increase flexibility
* Access logistics expertise
* Improve service levels
Operations Management recognizes outsourcing logistics as a strategic decision that allows firms to focus on core competencies while maintaining efficient distribution networks.

NEW QUESTION # 73
What are two common drawbacks of implementing an enterprise resource planning (ERP) solution?
Choose 2 answers
  • A. The cost savings and/or payback is impossible to measure in terms of bottom line.
  • B. It requires extensive, often complex, training.
  • C. It takes a long time to implement and to see any benefits.
  • D. It must always be customized and too much customization may slow down projects.
Answer: B,C
Explanation:
Comprehensive and Detailed Explanation (#270 words):
Two widely recognized drawbacks of ERP implementations are that theytake a long time to implement (and to realize benefits)andrequire extensive, often complex training-optionsAandB.
ERP systems integrate data and processes across functions (planning, procurement, production, inventory, finance, distribution). That integration is valuable, but it also makes implementation complex: processes must be aligned, data standardized, roles clarified, and change managed across departments. As a result, organizations often experience long project timelines before stable adoption and measurable benefits occur.
Training is a major burden because ERP changes how people work day-to-day. Users must learn new transaction flows, reporting logic, and discipline in data entry. Without strong training, adoption collapses into workarounds, bad data, and loss of trust in the system.
This connects to the operations principle that planning and control systems are "mechanisms and operating logics" used to manage resources and supplies over time to meet requests. ERP is one such enabling infrastructure-but it must support operations rather than become a constraint.
While customization can be an issue in some cases, the most universal drawbacks across organizations remain time-to-valueandtraining complexity, makingA and Bthe best answers.

NEW QUESTION # 74
......
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