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RK3568-PC Unresponsive

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Posted at 7/22/2022 21:17:35     
Last edited by mckay115 In 7/23/2022 10:08 Editor

When I load Ubuntu20.04 Firmware image I get 'failed to load' every time and getting a 'Test Device Fail' in red.

When I try to run any of the read back commands in the advanced tab I get failures.

I had posted in another thread, but figured I should start my own issue.

Steps Im Following:
- Go to the 3568-PC Downloads Page
- Navigate to the Google Drive Ubuntu Page
- Download "Ubuntu20.04" Folder
- Copy Ubuntu20.04 folder to root of C/: drive.
- Unzip and navigate to the windows folder
- Run DriverAssistant_v5.11
- Change Language CFG for RKDevTool_Release_v2.92
- Run RKDevTool.exe
- Select "Upgrade Firmware" tab
- Click "Firmware" button
- Navigate to downloaded Ubuntu folder and select IMG file that was included. (ROC-RK3568-PC_Ubuntu20.04-r21156_v1.2.4a_220519.img)
- When that IMG file is loaded the following logs occur:
     - Download Boot Start
     - Download Boot Success
     - Wait For Maskrom Start
     - Wait for Maskrom Success
     - Test Device Start
     - Test Device Fail
     - Note: Communication issues, Certainly please check usb, Comple..........(cant see the remainder)

As of right now it seems like the unit is not starting at all. I can connect and flash the unit but it no longer has any output on the video and no lights indicate any activity.

Would there be any reason the device fails the test? If I run ReadFlashID or ReadFlashInfo or ReadChip info or really any of the read back info it just fails. I believe once i sort what is happening here, I should have a successful flash. For some reason the unit just seems like its not leaving MaskRom mode.

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Posted at 7/23/2022 09:40:56     
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Posted at 7/23/2022 10:04:47     
Last edited by mckay115 In 7/23/2022 10:33 Editor

When I follow those steps it fails early on with the following error:

     - Download Boot Start
     - Download Boot Success
     - Wait For Maskrom Start
     - Wait for Maskrom Success
     - Test Device Start
     - Test Device Fail


I also keep getting the error: "Get FlashInfo Fail"

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Posted at 7/26/2022 09:35:31     
mckay115 Posted at 7/23/2022 10:04
When I follow those steps it fails early on with the following error:

     - Download Boot Star ...

there may be a hardware damage, contact seller for repairing
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