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【General】 ISO-IEC-27001-Lead-Auditor-CN Excellect Pass Rate - ISO-IEC-27001-Lead-Auditor-C

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PECB Certified ISO/IEC 27001 Lead Auditor exam (ISO-IEC-27001-Lead-Auditor中文版) Sample Questions (Q215-Q220):NEW QUESTION # 215
您是一位經驗豐富的 ISMS 審核員，在一家提供 ICT 回收服務的組織中進行第三方監督審核。公司不再需要的ICT設備由組織處理。它要么被重新調試並重複使用，要么被安全地銷毀。
您注意到房間角落的長凳上有兩台伺服器。兩者的項目上都貼有伺服器名稱、IP 位址和管理員密碼的貼圖。您向 ICT 經理詢問這些物品，他告訴您這些物品是昨天從一位老客戶那裡收到的一批貨物的一部分。
您應該採取哪一項行動？
  • A. 針對控制措施 8.20「網路安全」提出不符合項（應保護、管理和控製網路和網路設備，以保護系統和應用程式中的資訊）
  • B. 請 ICT 經理記錄資訊安全事件並啟動資訊安全事件管理流程
  • C. 注意審核結果並檢查處理與客戶 IT 安全相關的進貨的流程
  • D. 要求被審核方移除標籤，然後繼續審核
  • E. 記錄您在審核結果中看到的內容，但不採取進一步行動
  • F. 針對控制提出不符合項 5.31 法律、法規、監管和合約要求'
Answer: C
Explanation:
According to ISO 27001:2022 clause 8.1.4, the organisation shall ensure that externally provided processes, products or services that are relevant to the information security management system are controlled. This includes implementing appropriate contractual requirements related to information security with external providers, such as customers who send ICT equipment for reclamation12 In this case, the organisation offers ICT reclamation services, which involves processing customer ICT equipment that may contain sensitive or confidential information. The organisation should have a process in place to ensure that the customer ICT equipment is handled securely and in accordance with the customer's information security requirements. The process should include steps such as verifying the customer's identity and authorisation, checking the inventory and condition of the equipment, removing or destroying any labels or stickers that contain information about the equipment or the customer, wiping or erasing any data stored on the equipment, and documenting the actions taken and the results achieved12 The fact that the auditor noticed two servers on a bench with stickers that reveal the server's name, IP address and admin password indicates that the process for dealing with incoming shipments relating to customer IT security is not effective or not followed. This could pose a risk of unauthorised access, disclosure, or modification of the customer's information or systems. Therefore, the auditor should note the audit finding and check the process for dealing with incoming shipments relating to customer IT security, and determine whether there is a nonconformity with clause 8.1.4 of ISO 27001:202212 The other actions are not appropriate for the following reasons:
* A. Asking the ICT Manager to record an information security incident and initiate the information security incident management process is not appropriate because this is not an information security incident that affects the organisation's own information or systems. An information security incident is defined as a single or a series of unwanted or unexpected information security events that have a significant probability of compromising business operations and threatening information security12 In this case, the information security event affects the customer's information or systems, not the organisation's. Therefore, the organisation should follow the process for dealing with incoming shipments relating to customer IT security, not the process for information security incident management.
* C. Recording what the auditor has seen in the audit findings, but taking no further action is not appropriate because this would not address the root cause or the impact of the issue. The auditor has a responsibility to verify the effectiveness and compliance of the organisation's information security management system, and to report any nonconformities or opportunities for improvement12 Therefore, the auditor should check the process for dealing with incoming shipments relating to customer IT security, and determine whether there is a nonconformity with clause 8.1.4 of ISO 27001:2022.
* D. Raising a nonconformity against control 5.31 Legal, statutory, regulatory and contractual requirements is not appropriate because this control is not relevant to the issue. Control 5.31 requires the organisation to identify and comply with the legal, statutory, regulatory and contractual requirements that are applicable to the information security management system12 In this case, the issue is not about the organisation's compliance with the legal, statutory, regulatory and contractual requirements, but about the organisation's control of the externally provided processes, products or services that are relevant to the information security management system. Therefore, the auditor should check the process for dealing with incoming shipments relating to customer IT security, and determine whether there is a nonconformity with clause 8.1.4 of ISO 27001:2022.
* E. Raising a nonconformity against control 8.20 'network security' (networks and network devices shall be secured, managed and controlled to protect information in systems and applications) is not appropriate because this control is not relevant to the issue. Control 8.20 requires the organisation to secure, manage and control its own networks and network devices to protect the information in its systems and applications12 In this case, the issue is not about the organisation's network security, but about the organisation's control of the externally provided processes, products or services that are relevant to the information security management system. Therefore, the auditor should check the process for dealing with incoming shipments relating to customer IT security, and determine whether there is a nonconformity with clause 8.1.4 of ISO 27001:2022.
* F. Asking the auditee to remove the labels, then carry on with the audit is not appropriate because this would not address the root cause or the impact of the issue. The auditor should not interfere with the auditee's operations or suggest corrective actions during the audit, as this would compromise the auditor's objectivity and impartiality12 The auditor should check the process for dealing with incoming shipments relating to customer IT security, and determine whether there is a nonconformity with clause
8.1.4 of ISO 27001:2022.
References:
1: ISO/IEC 27001:2022 Lead Auditor (Information Security Management Systems) Course by CQI and IRCA Certified Training 1 2: ISO/IEC 27001 Lead Auditor Training Course by PECB 2

NEW QUESTION # 216
場景 7：Lawsy 是一家領先的律師事務所，在新澤西州和紐約市設有辦公室。它擁有 50 多名律師，為商業法、智慧財產權、銀行和金融服務領域的客戶提供完善的法律服務。他們相信，由於他們致力於實施資訊安全最佳實踐並跟上技術發展的步伐，他們在市場上佔據了有利的地位。
Lawsy 已經嚴格實施、評估和進行 ISMS 內部審核兩年了。
現在，他們已向知名且值得信賴的認證機構ISMA申請ISO/IEC 27001認證。
在第一階段審核期間，審核小組審查了實施過程中所建立的所有 ISMS 文件。
他們還審查和評估了管理審查和內部審計的記錄。
Lawsy 提交了證據記錄，表明在必要時對不合格項採取了糾正措施，因此審核組約談了內部審核員。訪談透過提供對內部稽核計畫和程序的詳細了解，驗證了內部稽核的充分性和頻率。
審計小組繼續驗證戰略文件，包括資訊安全政策和風險評估標準。在資訊安全政策審查期間，團隊注意到描述治理框架（即資訊安全政策）的記錄資訊與程序之間存在不一致。
儘管允許員工將筆記型電腦帶到工作場所之外，但 Lawsy 並沒有製定有關在這種情況下使用筆記型電腦的程序。此政策僅提供有關筆記型電腦使用的一般資訊。該公司依靠員工的常識來保護筆記型電腦中儲存的資訊的機密性和完整性。該問題已記錄在第一階段審計報告中。
完成第一階段審核後，審核組長準備了審核計劃，其中規定了審核目標、範圍、標準和程序。
在第二階段審核期間，審核小組約談了資安經理，資安經理起草了資訊安全政策。他透過指出 Lawsy 每三個月舉辦一次強制性資訊安全培訓和意識課程來證明第一階段中確定的問題的合理性。
面談後，審核小組檢查了 15 份員工培訓記錄（共 50 份），得出的結論是 Lawsy 符合 ISO/IEC 27001 有關培訓和意識的要求。為了支持這個結論，他們影印了檢查過的員工訓練記錄。
根據上述場景，回答以下問題：
審核員是否應在審核完成後將員工訓練記錄的副本存檔？請參閱場景 7。
  • A. 是的，如審計協議中所述，審計員擁有文件副本
  • B. 是的，審核期間產生的所有文件化資訊應保留為審核記錄
  • C. 否，文件副本通常不會儲存為審核記錄
Answer: C
Explanation:
No, copies of files are not generally kept as audit records unless specifically required and agreed upon in the audit plan. Audit records typically include notes and observations made by auditors, not copies of the auditee's files, unless these are essential and explicitly allowed by the auditee.
References: ISO 19011:2018, Guidelines for auditing management systems

NEW QUESTION # 217
在與被審計方初次聯繫之前發送業務約定書的主要原因是什麼？
  • A. 確認進行稽核的權限
  • B. 提供初步審計細節並安排初次聯繫
  • C. 建立稽核目標
Answer: B
Explanation:
Comprehensive and Detailed In-Depth
B . Correct Answer:
The engagement letter serves to inform the auditee about the audit details, including:
Audit scope
Audit schedule
Expectations from both parties
It formally introduces the audit process and schedules the initial contact.
A . Incorrect:
The authority to conduct the audit is established by the certification body's agreement, not just the engagement letter.
C . Incorrect:
Audit objectives are determined in the planning phase and are not the primary function of the engagement letter.
Relevant Standard Reference:

NEW QUESTION # 218
在可接受的資訊資產使用中，哪一個是最佳實務？
  • A. 僅出於商業目的提供資訊和通訊系統的訪問
  • B. 在辦公時間玩任何電腦遊戲
  • C. 幹擾或拒絕提供員工主機以外的任何使用者服務
  • D. 存取電話或網路傳輸，包括無線或 WiFi 傳輸
Answer: A
Explanation:
The best practice in acceptable use of information assets is A: access to information and communication systems are provided for business purpose only. This means that the organization grants access to its information and communication systems only to authorized users who need to use them for legitimate and approved business activities. The organization does not allow or tolerate any unauthorized, inappropriate or personal use of its information and communication systems, as this could compromise information security, violate policies or laws, or cause damage or harm to the organization or its stakeholders. The other options are not best practices in acceptable use of information assets, as they could violate information security policies and procedures, as well as ethical or legal standards. Interfering with or denying service to any user other than the employee's host (B) is a malicious act that could disrupt the availability or performance of the information systems or services of another user or organization. Playing any computer games during office hours  is a personal and unprofessional use of the information and communication systems that could distract the employee from their work duties, waste resources and bandwidth, or expose the systems to malware or other risks. Accessing phone or network transmissions, including wireless or wifi transmissions (D) is a potential breach of confidentiality or privacy that could intercept, monitor or modify the information transmitted by another user or organization without their consent or authorization. ISO/IEC 27001:2022 requires the organization to implement rules for acceptable use of assets (see clause A.8.1.3). References: CQI & IRCA Certified ISO/IEC 27001:2022 Lead Auditor Training Course, ISO/IEC 27001:2022 Information technology
- Security techniques - Information security management systems - Requirements, What is Acceptable Use?

NEW QUESTION # 219
您正在國際物流組織的出貨部門進行 ISMS 審核，該組織為當地醫院和政府辦公室等大型組織提供運輸服務。包裹通常包含藥品、生物樣本以及護照和駕駛執照等文件。您注意到公司記錄顯示大量退貨，原因包括標籤地址錯誤，以及在 15% 的情況下，一個包裹的不同地址有兩個或多個標籤。您正在面試運輸經理 (SM)。
您：出貨前檢查過嗎？
SM：任何明顯損壞的物品都會在出貨前由值班人員移除，但利潤微薄，因此實施正式檢查流程並不經濟。
您：退貨後會採取什麼措施？
SM：這些合約大多價值相對較低，因此我們認為，簡單地重新列印標籤並重新發送單一包裹比實施調查更容易、更方便。
您因標籤流程缺乏控製而提出不符合 ISO 27001:2022 的要求。
在最後一次會議上，運輸經理向您道歉，他的評論可能被誤解了。他說，他沒有意識到有一個後台 IT 流程會自動檢查正確的標籤是否貼在正確的包裹上，否則包裹會在貼標籤時被彈出。他要求你撤回你不合格的行為。
選擇您作為審核組組長對運輸經理的要求做出的正確回應的三個選項。
  • A. 建議運輸經理該不合格項必須成立，因為所獲得的證據非常昂貴
  • B. 建議管理階層在審核員有更多時間時討論所提供的新資訊
  • C. 顯示不符合項是需要修正的更深層系統故障的證據
  • D. 感謝運輸經理的誠實，但建議撤回不合格項並不是正確的處理方式
  • E. 告知他您的理解並撤回不符合項
  • F. 通知運輸經理他的請求將包含在審核報告中
  • G. 請審核團隊成員說明他們認為應該發生什麼
  • H. 通知運輸經理，不合格情況很輕微，應迅速糾正
Answer: B,D,F
Explanation:
* A. Advise the Shipping Manager that his request will be included in the audit report. This is true because the audit report should document all the relevant information and evidence related to the audit, including any requests or objections raised by the auditee. The audit report should also provide the rationale for the audit conclusions and recommendations12.
* B. Advise management that the new information provided will be discussed when the auditors have more time. This is true because the auditors should not make hasty decisions based on incomplete or unverified information. The auditors should review and evaluate the new information in a systematic and objective manner, and determine whether it affects the audit findings, nonconformities, or conclusions12.
* F. Thank the Shipping Manager for his honesty but advise that withdrawing the nonconformity is not the right way to proceed. This is true because the auditors should acknowledge and appreciate the cooperation and transparency of the auditee, but also maintain their professional integrity and independence. The auditors should not withdraw a nonconformity unless they are satisfied that it was raised in error or that it has been effectively corrected and verified12.
References :=
* ISO 19011:2022 Guidelines for auditing management systems
* ISO/IEC 17021-1:2022 Conformity assessment - Requirements for bodies providing audit and certification of management systems - Part 1: Requirements

NEW QUESTION # 220
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