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eMMC error

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Posted at 8/26/2020 07:57:21     
Hi, I've received RK3399 few weeks ago, and after flashing android image from this web site I got following issue:
  1. DDR Version 1.12 20180518
  2. In
  3. Channel 0: DDR3, 800MHz
  4. Bus Width=32 Col=10 Bank=8 Row=15 CS=1 Die Bus-Width=16 Size=1024MB
  5. Channel 1: DDR3, 800MHz
  6. Bus Width=32 Col=10 Bank=8 Row=15 CS=1 Die Bus-Width=16 Size=1024MB
  7. 256B stride
  8. ch 0 ddrconfig = 0x101, ddrsize = 0x20
  9. ch 1 ddrconfig = 0x101, ddrsize = 0x20
  10. pmugrf_os_reg[2] = 0x32817281, stride = 0x9
  11. OUT
  12. Boot1: 2018-04-08, version: 1.12
  13. CPUId = 0x0
  14. ChipType = 0x10, 215
  15. mmc: ERROR: SDHCI:Transfer data timeout
  16. mmc: ERROR: SDHCI ERR:cmd:0x153a,stat:0x0
  17. mmc: ERROR: Tuning procedure failed, falling back to fixed sampling clock
  18. mmc: ERROR: tuning execution failed
  19. emmc reinit
  20. mmc: ERROR: SDHCI ERR:cmd:0x102,stat:0x18000
  21. mmc: ERROR: Card did not respond to voltage select!
  22. emmc reinit
  23. init complete media->high_capacity: 1
  24. mmc: ERROR: SDHCI ERR:cmd:0x209,stat:0x18000
  25. SdmmcInit=2 1
  26. mmc0:cmd8,32
  27. mmc0:cmd5,32
  28. mmc0:cmd55,32
  29. mmc0:cmd1,32
  30. mmc0:cmd8,32
  31. mmc0:cmd5,32
  32. mmc0:cmd55,32
  33. mmc0:cmd1,32
  34. mmc0:cmd8,32
  35. mmc0:cmd5,32
  36. mmc0:cmd55,32
  37. mmc0:cmd1,32
  38. SdmmcInit=0 1
  39. powerOn 12335346
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In case when it succeeds to get to kernel it got following error:
  1. [    1.880835] rk-hdmi-dp-sound hdmi-dp-sound: multicodec <-> ff8a0000.i2s mapping ok
  2. [    1.880939] hdmi-audio-codec hdmi-audio-codec.10.auto: ASoC: Failed to create Playback debugfs file
  3. [    1.886382] rk808-rtc rk808-rtc: setting system clock to 2013-01-18 08:50:03 UTC (1358499003)
  4. [    1.887744] It doesn't contain Rogue gpu
  5. [    1.897053] mmc1: MAN_BKOPS_EN bit is not set
  6. [    1.899485] mmc2: queuing unknown CIS tuple 0x80 (2 bytes)
  7. [    1.901670] mmc2: queuing unknown CIS tuple 0x80 (3 bytes)
  8. [    1.903818] mmc2: queuing unknown CIS tuple 0x80 (3 bytes)
  9. [    1.907626] mmc2: queuing unknown CIS tuple 0x80 (7 bytes)
  10. [    1.912084] mmc2: queuing unknown CIS tuple 0x81 (9 bytes)
  11. [    1.929478] mmc1: error -110 whilst initialising MMC card
  12. [    1.975332] mmc_host mmc2: Bus speed (slot 0) = 200000000Hz (slot req 208000000Hz, actual 200000000HZ div = 0)
  13. [    2.195440] dwmmc_rockchip fe310000.dwmmc: Successfully tuned phase to 235
  14. [    2.202504] mmc2: queuing unknown CIS tuple 0x91 (3 bytes)
  15. [    2.202673] mmc2: new ultra high speed SDR104 SDIO card at address 0001
  16. [    4.584326] vendor storage:20160801 ret = -1
  17. [    5.184255] iep dpi mode inactivity
  18. [   20.207747] INFO: task swapper/0:1 blocked for more than 10 seconds.
  19. [   20.207837]       Not tainted 4.4.126 #226
  20. [   20.207854] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
  21. [   20.207870] swapper/0       D ffffff8008085a58     0     1      0 0x00000000
  22. [   20.207906] Call trace:
  23. [   20.207941] [<ffffff8008085a58>] __switch_to+0x8c/0xb4
  24. [   20.207966] [<ffffff8008b312cc>] __schedule+0x6a8/0x6dc
  25. [   20.207985] [<ffffff8008b31374>] schedule+0x74/0x94
  26. [   20.208006] [<ffffff8008b33dbc>] schedule_timeout+0x40/0x268
  27. [   20.208098] [<ffffff8008b31f14>] wait_for_common+0xd4/0x168
  28. [   20.208118] [<ffffff8008b31fbc>] wait_for_completion+0x14/0x1c
  29. [   20.208139] [<ffffff800845a424>] drm_dev_wait+0x14/0x1c
  30. [   20.208163] [<ffffff80090bbce4>] drm_misc_init+0x25c/0x2fc
  31. [   20.208181] [<ffffff8008083468>] do_one_initcall+0x84/0x1a4
  32. [   20.208204] [<ffffff8009090e50>] kernel_init_freeable+0x224/0x228
  33. [   20.208223] [<ffffff8008b2ff5c>] kernel_init+0x10/0xf8
  34. [   20.208240] [<ffffff80080832a0>] ret_from_fork+0x10/0x30
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All points to faulty eMMC, but I can't get support to reply. They seems to ignore me. I got mail from sales advising to contact after sale, but no description how to do this. In my account after sale there is nothing that can be done...
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Posted at 8/26/2020 16:56:36     
Did you do anything with emmc before this?
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Posted at 8/30/2020 06:48:11     
phkr Posted at 8/26/2020 16:56
Did you do anything with emmc before this?

No, I just flashed Android image when I received the device.
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Posted at 9/14/2020 14:09:16     
I got replacement that works fine after update.
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