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SAP C_WME_2506 Exam Syllabus Topics:
TopicDetails
Topic 1
  • Advancing your Skills in Building WalkMe Solutions: This section of the exam tests the advanced competencies of functional and business analysts in designing more complex and customized WalkMe solutions within SAP platforms. It requires a deeper understanding of user segmentation, advanced rules and triggers, performance optimization, and the use of analytics to refine user experiences. Candidates are expected to demonstrate their ability to design scalable and impactful guidance that aligns with SAP business processes and drives user adoption across the enterprise.
Topic 2
  • Getting Started with Building WalkMe Solutions: This section of the exam evaluates the capabilities of WalkMe implementers and focuses on the practical aspects of creating and configuring WalkMe solutions. It includes understanding the WalkMe Editor, planning solution flows, creating Smart Walk-Thrus, Launchers, and ShoutOuts, and managing end-user guidance effectively. Candidates should be comfortable building initial WalkMe experiences that improve SAP usability and provide contextual help for users navigating SAP applications.
Topic 3
  • Starting your Digital Adoption Journey: WalkMe Fundamentals: This section of the exam measures the skills of SAP project managers and covers the foundational concepts of digital adoption within SAP environments using WalkMe. Candidates are expected to understand the value of digital adoption platforms, the basic components of WalkMe, and how these tools align with business goals. The section emphasizes knowledge of the user experience within SAP and the ability to identify opportunities for improving digital workflows through in-app guidance and automation.

SAP Certified Associate - WalkMe Digital Adoption Consultant Sample Questions (Q28-Q33):NEW QUESTION # 28
What are the key capabilities of WalkMe's Analytics tools? Note: There are 3 correct answers to this question.
  • A. Identifying workflow friction points and adoption gaps
  • B. Providing real-time insights into software usage and process efficiency
  • C. Tracking user engagement with on-screen guidance
  • D. Preventing users from accessing certain applications
  • E. Automatically deleting unused software from the tech stack
Answer: A,B,C

NEW QUESTION # 29
You and your Project Lead just had a conversation with a business stakeholder who wants you to create WalkMe content for their team. They provided you with all of the following information: Sales team members are constantly rushing through entering contract details in your sales platform, which adds to inaccurate data for the business. Once they get to the contract page, there are many fields to fill out that are unique to each client. They often don't remember which is the correct option from a number of dropdown fields, and the company doesn't currently have any documentation that explains the dropdown fields. What is the end user behavior (pain point) you need to address with WalkMe content?
  • A. Sales team members are rushing through entering contract details
  • B. Users do not know which is the correct option in the dropdown fields
  • C. No help documentation currently exists
  • D. The business has inaccurate data
Answer: B
Explanation:
The end user behavior (pain point) to address is thatusers do not know which is the correct option in the dropdown fields. This specific behavior directly causes the inaccurate data, as sales team members are selecting incorrect options due to a lack of guidance. WalkMe content, such as Guidance SmartTips, can provide real-time instructions for each dropdown field to ensure correct selections, addressing the root cause of the issue.
The other options are related but not the primary pain point:
* Inaccurate data(A) is the outcome, not the behavior.
* No help documentation(B) is a contributing factor, not the user's action.
* Rushing through details(C) is a secondary behavior, but the core issue is incorrectdropdown selections.
Extract from Official WalkMe Documentation:
Per the SAP WalkMe Digital Adoption Consultant Study Guide (Section 1.3: Identifying Pain Points):
"Identify the specific end user behavior causing issues, such as selecting incorrect options in dropdowns, to target WalkMe content effectively, like SmartTips for field guidance." The courseGetting Started with Building WalkMe Solutionsexplains:
"Focus on the user behavior driving the problem, such as confusion over dropdown options, to design WalkMe solutions that provide clarity and improve accuracy." Option D is the end user pain point to address.
References:
SAP WalkMe Digital Adoption Consultant Study Guide, Section 1.3: Identifying Pain Points.
WalkMe Editor User Guide, "Addressing User Behaviors" Section.
Course:Getting Started with Building WalkMe Solutions, Module 3: Pain Point Analysis.

NEW QUESTION # 30
Which steps would you take to publish items to Production that you add to the user-facing Menu in the Menu Organizer?
  • A. Adding an item to the user-facing Menu and clicking Save automatically publishes it to Production.
  • B. Changing the name of an added item in the Menu Organizer publishes it to Production.
  • C. Adding items to the user-facing Menu are automatically published to Production.
  • D. Manually publishing the item to Production after adding it to the Menu Organizer and saving it.
Answer: D
Explanation:
In WalkMe, adding items to the user-facing Menu via the Menu Organizer does not automatically publish them to Production. After adding and saving items in the Menu Organizer, Builders mustmanually publish the changes to the Production environment using the WalkMe Editor's publish feature. This ensures that only reviewed and tested content is deployed, maintaining control over what end users see.
The other options are incorrect:
* Option Ais wrong because adding items requires manual publishing.
* Option Bis incorrect, as renaming doesn't trigger publishing.
* Option Dis false, as saving in the Menu Organizer doesn't publish to Production.
Extract from Official WalkMe Documentation:
According to the WalkMe Editor User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 1.5: WalkMe Menu):
"After adding items to the Menu Organizer and saving changes, manually publish the updated Menu to Production using the Editor's publish feature to make it available to end users." The courseGetting Started with Building WalkMe Solutionsstates:
"To deploy Menu changes, add and save items in the Menu Organizer, then manually publish them to Production to ensure controlled deployment." Option C correctly describes the publishing process.
References:
SAP WalkMe Digital Adoption Consultant Study Guide, Section 1.5: WalkMe Menu.
WalkMe Editor User Guide, "Publishing Menu Changes" Section.
Course:Getting Started with Building WalkMe Solutions, Module 4: Managing the WalkMe Menu.

NEW QUESTION # 31
You have a Smart Walk-Thru that begins on the home page, directs the user to a product page where there is a Subscribe button, and continues from there. If the user is already on a product page with a Subscribe button, you want the user to be able to start the Smart Walk-Thru from that page. However, since not all product pages have a Subscribe button, you don't want the user to be able to start the Smart Walk-Thru on those pages because the Smart Walk-Thru is specifically related to product subscriptions. The URL of the product pages starts with:www.PetShop.com/product-page. Following best practices, which rule(s) would you suggest to use as a Start Point?
  • A. Current URL -> is exactly ->www.PetShop.com/product-page
  • B. Current URL -> Contains -> /product-page AND Element on screen -> Is Visible
  • C. Current URL -> Contains -> /product-page/mixed-bird-seeds OR Element on screen -> is Visible
  • D. Element On Screen -> is visible
Answer: B
Explanation:
To ensure the Smart Walk-Thru starts only on product pages with a Subscribe button, the Start Point must combine URL and element conditions. The ruleCurrent URL -> Contains -> /product-page AND Element on screen -> Is Visibletargets pages with "/product-page" in the URL (covering all product pages) and checks for the Subscribe button's visibility. This ensures the Smart Walk-Thru is available only on relevant pages, following best practices for precise and reliable Start Points.
The other options are incorrect:
* Element On Screen -> is visible(A) is too broad, applying to any page with the element.
* Current URL -> is exactly ->www.PetShop.com/product-page(C) is too restrictive, missing subpaths.
* Current URL -> Contains -> /product-page/mixed-bird-seeds OR Element on screen -> is Visible (D) is too specific to one product and uses OR logic, allowing starts on non-relevant pages.
Extract from Official WalkMe Documentation:
According to the WalkMe Editor User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.2: Smart Walk-Thrus):
"For Start Points, combine URL rules (e.g., 'Current URL contains /product-page') with element visibility checks (e.g., 'Element on screen is visible') to ensure Smart Walk-Thrus start only on relevant pages." The courseGetting Started with Building WalkMe Solutionsstates:
"Use AND logic in Start Points, like URL contains and element visibility, to restrict Smart Walk-Thru initiation to pages meeting all criteria, ensuring relevance." Option B is the best Start Point rule.
References:
SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.2: Smart Walk-Thrus.
WalkMe Editor User Guide, "Configuring Start Points" Section.
Course:Getting Started with Building WalkMe Solutions, Module 6: Smart Walk-Thru Configurations.

NEW QUESTION # 32
Your company has a reporting page with features that have always been available. They recently added the ability for users to create their own reports. Not everyone uses the reporting tools, but they want to announce the new report creation feature for those who do use it. They will use a ShoutOut for this and only want to show it to users who use the tool. Under the ShoutOut's engagement tab, which auto-play option would be best?
  • A. Play once a day
  • B. Auto-play
  • C. Play according to a rule
  • D. Off (activate via a launcher)
Answer: C
Explanation:
To target a ShoutOut to users who actively use the reporting tools, the best approach is to use thePlay according to a ruleoption in the ShoutOut's engagement tab. This allows Builders to define a segmentation rule (e.g., based on user behavior, such as having accessed the reporting page) to ensure the ShoutOut only appears to the relevant audience. This targeted approach avoids annoying non-users and maximizes the announcement's effectiveness for the intended group.
The other options are less suitable:
* Auto-play(B) displays the ShoutOut to all users on page load, regardless of their interaction with the reporting tools.
* Play once a day(C) also lacks targeting and may show to irrelevant users.
* Off (activate via a launcher)(D) requires manual user action, which may reduce visibility for the announcement.
Extract from Official WalkMe Documentation:
Per the WalkMe Editor User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.9:
ShoutOuts):
"The 'Play according to a rule' option in the ShoutOut engagement tab allows targeting specific user segments based on behavior or attributes, ensuring relevant delivery of announcements." The courseGetting Started with Building WalkMe Solutionsexplains:
"For announcements like new feature releases to specific user groups, use 'Play according to a rule' to segment the audience, such as users who have interacted with a particular tool." Option A is the best auto-play option for this targeted ShoutOut.
References:
SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.9: ShoutOuts.
WalkMe Editor User Guide, "ShoutOut Engagement Settings" Section.
Course:Getting Started with Building WalkMe Solutions, Module 6: Configuring ShoutOuts.

NEW QUESTION # 33
......
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