[Issue] Graphics Corruption, will not boot.

BiatuAutMiahn · Posted at 4/4/2017 05:28:30

Last edited by BiatuAutMiahn In 4/4/2017 05:32 Editor

I have noticed that from time to time, the RK3399 will show distorted/corrupted graphics. Once device is reset, it is not function for some time. Attempt various workaround, multiple power cycle, disconnect all connectors but power, manual MASKROM flash boot, never obtain loader.

I have no logs

BiatuAutMiahn · Posted at 4/4/2017 08:31:08

I discovered that my board has a physical issue. Heat/cold affected functionality. Later I discovered that applying slight pressure to the Rockchip restores functionality. Bad solder joints? broken traces? not sure. In the case of bad solder joints, can't i just take a heat gun to the board? or will that cook/damage the board?

isle · Posted at 4/6/2017 09:51:23

you can take a heat gun to the board,but don't pressure anything,
if have no improvement, please send the board to us ,and we will repare it .

BiatuAutMiahn · Posted at 4/6/2017 11:55:36

I will try, what about shipping?

isle · Posted at 4/6/2017 17:37:17

please connect Customer service : skype:791191114@qq.com