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[General] Free PDF Quiz 2026 Authoritative AI-201: Pass Leader Salesforce Certified Agentf

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【General】 Free PDF Quiz 2026 Authoritative AI-201: Pass Leader Salesforce Certified Agentf

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Salesforce Certified Agentforce Specialist Sample Questions (Q30-Q35):NEW QUESTION # 30
An Agentforce has created a copilot custom action using flow as the reference action type.
However, it is not delivering the expected results to the conversation preview, and therefore needs troubleshooting. What should the Agentforce Specialist do to identify the root cause of the problem?
  • A. In Copilot Builder, verify the utterance entered by the user and review session event logs for debug information.
  • B. In Copilot Builder within the Dynamic Panel, turn on dynamic debugging to show the inputs and outputs.
  • C. Copilot Builder within the Dynamic Panel, confirm selected action and observe the values in Input and Output sections.
Answer: B
Explanation:
When troubleshooting a copilot custom action using flow as the reference action type, enabling dynamic debugging within Copilot Builder's Dynamic Panel is the most effective way to identify the root cause. By turning on dynamic debugging, the Agentforce Specialist can see detailed logs showing both the inputs and outputs of the flow, which helps identify where the action might be failing or not delivering the expected results.

NEW QUESTION # 31
A Universal Containers administrator is setting up Einstein Data Libraries. After creating a new library, the administrator notices that only the file upload option is available; there is no option to configure the library using a Salesforce Knowledge base. What is the most likely cause of this Issue?
  • A. Salesforce Knowledge is not enabled in the organization; without Salesforce Knowledge enabled, the Knowledge-based data source option will not be available in Einstein Data Libraries.
  • B. The administrator is not using Lightning Experience, which is required to display all data source options, Including the Knowledge base option, when configuring Einstein Data Libraries.
  • C. The current Salesforce org lacks the necessary Einstein for Service permissions that support the Knowledge-based Data Library option, so only the file upload option is presented.
Answer: A
Explanation:
Why is "Salesforce Knowledge is not enabled" the correct answer?
If an administrator only sees the file upload option in Einstein Data Libraries and cannot configure a Salesforce Knowledge base, the most likely reason is that Salesforce Knowledge is not enabled in the organization.
Key Considerations for Einstein Data Libraries:
Salesforce Knowledge Integration is Optional
Einstein Data Libraries can pull knowledge data only if Salesforce Knowledge is enabled.
If Knowledge is not activated, the system will default to file uploads as the only available option.
How to Fix This Issue?
The administrator should enable Salesforce Knowledge in Setup Knowledge Settings.
Once enabled, the option to configure Knowledge-based Data Libraries will become available.

NEW QUESTION # 32
Universal Containers (UC) is creating a new custom prompt template to populate a field with generated output. UC enabled the Einstein Trust Layer to ensure AI Audit data is captured and monitored for adoption and possible enhancements. Which prompt template type should UC use and which consideration should UC review?
  • A. Flex, and that Dynamic Fields is enabled
  • B. Field Generation, and that Dynamic Fields is enabled
  • C. Field Generation, and that Dynamic Forms is enabled
Answer: B
Explanation:
Salesforce Agentforce provides various prompt template types to support AI-driven tasks, such as generating text or populating fields. In this case, UC needs a custom prompt template to populate a field with generated output, which directly aligns with the Field Generation prompt template type. This type is designed to use generative AI to create field values (e.g., summaries, descriptions) based on input data or prompts, making it the ideal choice for UC's requirement.
Additionally, UC has enabled the Einstein Trust Layer, a governance framework that ensures AI outputs are safe, explainable, and auditable, capturing AI Audit data for monitoring adoption and identifying improvement areas.
The consideration UC should review is whether Dynamic Fields is enabled. Dynamic Fields allow the prompt template to incorporate variable data from Salesforce records (e.g., case details, customer info) into the prompt, ensuring the generated output is contextually relevant to each record. This is critical for field population tasks, as static prompts wouldn't adapt to record-specific needs. The Einstein Trust Layer further benefits from this, as it can track how dynamic inputs influence outputs for audit purposes.

NEW QUESTION # 33
A developer is using the Salesforce CLI to deploy agent components from a sandbox to production. They recently made a change to several topics, instructions, and actions. Which metadata component should the developer include in their package.xml file that contains all of the topics and actions an agent will interact with?
  • A. BotBundle
  • B. EinsteinAiPlannerBundle
  • C. genAiPlannerBundle
Answer: C
Explanation:
Comprehensive and Detailed Explanation From Exact Extract of AgentForce documents:
The metadata component that contains the complete configuration for an Agentforce Agent, including references to all its topics and actions, is GenAiPlannerBundle (A).
In Salesforce development using the Metadata API or the Salesforce CLI, an Agentforce Agent is represented by a planner metadata type.
In recent Salesforce API versions (v64 and above, as of this knowledge base), the core agent component is the GenAiPlannerBundle. This acts as the container or planner that defines the agent's reasoning engine and bundles together all the necessary references to the Topics (represented by the GenAiPlugin metadata type) and the Actions (represented by the GenAiFunction metadata type) that the agent is allowed to execute. Deploying the GenAiPlannerBundle is essential for deploying a complete, updated Agentforce Agent configuration.
Prior to version 64, the component was named GenAiPlanner, which serves the same conceptual role. Since modern DevOps pipelines strive for the latest capabilities, GenAiPlannerBundle is the most current and accurate answer for a full agent deployment.

NEW QUESTION # 34
A Salesforce Agentforce Specialist is reviewing the feedback from a customer about the ineffectiveness of the prompt template. What should the Agentforce Specialist do to ensure the prompt template's effectiveness?
  • A. Periodically change the templates grounding object.
  • B. Use the Prompt Builder Scorecard to help monitor.
  • C. Monitor and refine the template based on user feedback.
Answer: B
Explanation:
To address the ineffectiveness of a prompt template reported by a customer, the Salesforce Agentforce Specialist should use the Prompt Builder Scorecard (Option B). This tool is explicitly designed to evaluate and monitor prompt templates against key criteria such as relevance, accuracy, safety, and grounding. By leveraging the scorecard, the specialist can systematically identify weaknesses in the template and make data-driven refinements. While monitoring and refining based on user feedback (Option A) is a general best practice, the Prompt Builder Scorecard is Salesforce's recommended tool for structured evaluation, aligning with documented processes for maintaining prompt effectiveness. Changing the grounding object (Option C) without proper evaluation is reactive and does not address the root cause.

NEW QUESTION # 35
......
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