eMMC error

orbitgray

Hi, I've received RK3399 few weeks ago, and after flashing android image from this web site I got following issue:

1. DDR Version 1.12 20180518
   
2. In
   
3. Channel 0: DDR3, 800MHz
   
4. Bus Width=32 Col=10 Bank=8 Row=15 CS=1 Die Bus-Width=16 Size=1024MB
   
5. Channel 1: DDR3, 800MHz
   
6. Bus Width=32 Col=10 Bank=8 Row=15 CS=1 Die Bus-Width=16 Size=1024MB
   
7. 256B stride
   
8. ch 0 ddrconfig = 0x101, ddrsize = 0x20
   
9. ch 1 ddrconfig = 0x101, ddrsize = 0x20
   
10. pmugrf_os_reg[2] = 0x32817281, stride = 0x9
    
11. OUT
    
12. Boot1: 2018-04-08, version: 1.12
    
13. CPUId = 0x0
    
14. ChipType = 0x10, 215
    
15. mmc: ERROR: SDHCI:Transfer data timeout
    
16. mmc: ERROR: SDHCI ERR:cmd:0x153a,stat:0x0
    
17. mmc: ERROR: Tuning procedure failed, falling back to fixed sampling clock
    
18. mmc: ERROR: tuning execution failed
    
19. emmc reinit
    
20. mmc: ERROR: SDHCI ERR:cmd:0x102,stat:0x18000
    
21. mmc: ERROR: Card did not respond to voltage select!
    
22. emmc reinit
    
23. init complete media->high_capacity: 1
    
24. mmc: ERROR: SDHCI ERR:cmd:0x209,stat:0x18000
    
25. SdmmcInit=2 1
    
26. mmc0:cmd8,32
    
27. mmc0:cmd5,32
    
28. mmc0:cmd55,32
    
29. mmc0:cmd1,32
    
30. mmc0:cmd8,32
    
31. mmc0:cmd5,32
    
32. mmc0:cmd55,32
    
33. mmc0:cmd1,32
    
34. mmc0:cmd8,32
    
35. mmc0:cmd5,32
    
36. mmc0:cmd55,32
    
37. mmc0:cmd1,32
    
38. SdmmcInit=0 1
    
39. powerOn 12335346

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In case when it succeeds to get to kernel it got following error:

1. [    1.880835] rk-hdmi-dp-sound hdmi-dp-sound: multicodec <-> ff8a0000.i2s mapping ok
   
2. [    1.880939] hdmi-audio-codec hdmi-audio-codec.10.auto: ASoC: Failed to create Playback debugfs file
   
3. [    1.886382] rk808-rtc rk808-rtc: setting system clock to 2013-01-18 08:50:03 UTC (1358499003)
   
4. [    1.887744] It doesn't contain Rogue gpu
   
5. [    1.897053] mmc1: MAN_BKOPS_EN bit is not set
   
6. [    1.899485] mmc2: queuing unknown CIS tuple 0x80 (2 bytes)
   
7. [    1.901670] mmc2: queuing unknown CIS tuple 0x80 (3 bytes)
   
8. [    1.903818] mmc2: queuing unknown CIS tuple 0x80 (3 bytes)
   
9. [    1.907626] mmc2: queuing unknown CIS tuple 0x80 (7 bytes)
   
10. [    1.912084] mmc2: queuing unknown CIS tuple 0x81 (9 bytes)
    
11. [    1.929478] mmc1: error -110 whilst initialising MMC card
    
12. [    1.975332] mmc_host mmc2: Bus speed (slot 0) = 200000000Hz (slot req 208000000Hz, actual 200000000HZ div = 0)
    
13. [    2.195440] dwmmc_rockchip fe310000.dwmmc: Successfully tuned phase to 235
    
14. [    2.202504] mmc2: queuing unknown CIS tuple 0x91 (3 bytes)
    
15. [    2.202673] mmc2: new ultra high speed SDR104 SDIO card at address 0001
    
16. [    4.584326] vendor storage:20160801 ret = -1
    
17. [    5.184255] iep dpi mode inactivity
    
18. [   20.207747] INFO: task swapper/0:1 blocked for more than 10 seconds.
    
19. [   20.207837]       Not tainted 4.4.126 #226
    
20. [   20.207854] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
    
21. [   20.207870] swapper/0       D ffffff8008085a58     0     1      0 0x00000000
    
22. [   20.207906] Call trace:
    
23. [   20.207941] [<ffffff8008085a58>] __switch_to+0x8c/0xb4
    
24. [   20.207966] [<ffffff8008b312cc>] __schedule+0x6a8/0x6dc
    
25. [   20.207985] [<ffffff8008b31374>] schedule+0x74/0x94
    
26. [   20.208006] [<ffffff8008b33dbc>] schedule_timeout+0x40/0x268
    
27. [   20.208098] [<ffffff8008b31f14>] wait_for_common+0xd4/0x168
    
28. [   20.208118] [<ffffff8008b31fbc>] wait_for_completion+0x14/0x1c
    
29. [   20.208139] [<ffffff800845a424>] drm_dev_wait+0x14/0x1c
    
30. [   20.208163] [<ffffff80090bbce4>] drm_misc_init+0x25c/0x2fc
    
31. [   20.208181] [<ffffff8008083468>] do_one_initcall+0x84/0x1a4
    
32. [   20.208204] [<ffffff8009090e50>] kernel_init_freeable+0x224/0x228
    
33. [   20.208223] [<ffffff8008b2ff5c>] kernel_init+0x10/0xf8
    
34. [   20.208240] [<ffffff80080832a0>] ret_from_fork+0x10/0x30

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All points to faulty eMMC, but I can't get support to reply. They seems to ignore me. I got mail from sales advising to contact after sale, but no description how to do this. In my account after sale there is nothing that can be done...

phkr

Did you do anything with emmc before this?

orbitgray

phkr Posted at 8/26/2020 16:56
Did you do anything with emmc before this?

No, I just flashed Android image when I received the device.

orbitgray

I got replacement that works fine after update.