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[General] Oracle 1Z0-1161-1 Latest Exam Testking - Mock 1Z0-1161-1 Exam

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【General】 Oracle 1Z0-1161-1 Latest Exam Testking - Mock 1Z0-1161-1 Exam

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When you take Oracle 1Z0-1161-1 practice exams again and again you get familiar with the Oracle Fusion Cloud Applications CX Foundations Associate - Rel 1 (1Z0-1161-1) real test pressure and learn to handle it for better outcomes. Features of the web-based and desktop 1Z0-1161-1 Practice Exams are similar. The only difference is that the Oracle Fusion Cloud Applications CX Foundations Associate - Rel 1 (1Z0-1161-1) web-based version works online.
Oracle 1Z0-1161-1 Exam Syllabus Topics:
TopicDetails
Topic 1
  • Oracle Cloud Applications and Oracle Modern Best Practice (OMBP): This section of the exam measures the skills of OGL Administrators and covers the offerings and capabilities of Oracle Cloud Applications. It explains how Oracle Cloud solutions help businesses streamline operations, enhance customer experience, and improve decision-making. The key features of the Oracle CX suite are outlined, providing insight into its role in customer engagement. Additionally, it explains how data flows between various CX Modern Best Practices (OMBPs) to ensure seamless integration and operational efficiency.
Topic 2
  • OMBPs for CX Marketing: This section of the exam measures the skills of Training and Learning Managers and focuses on how OMBPs enhance CX Marketing processes. It explains the flow from audience generation to opportunity creation, ensuring targeted marketing efforts lead to successful conversions. Design considerations and important takeaways for implementing CX Marketing OMBPs are covered, helping organizations optimize marketing strategies. The section also describes key metrics that assess the success of CX Marketing OMBPs, ensuring effectiveness in execution and performance evaluation.
Topic 3
  • OMBPs for CX Sales: This section of the exam measures the skills of OGL Administrators and focuses on the sales process within Oracle Modern Best Practice. It explains the journey from lead generation to a successfully closed opportunity, ensuring a structured and efficient sales workflow. The design aspects and important considerations for implementing CX Sales OMBPs are discussed to help organizations streamline sales operations. Additionally, key performance metrics are described, offering a way to measure and track the success of CX Sales OMBPs.

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Oracle Fusion Cloud Applications CX Foundations Associate - Rel 1 Sample Questions (Q47-Q52):NEW QUESTION # 47
Which metric is used to evaluate the effectiveness of the Incentive Plan to Seller Earnings OMBP?
  • A. Manager Satisfaction with the Incentive Structure.
  • B. Customer Acquisition Cost.
  • C. Total Number of Incentive Plans Offered.
  • D. Sales Quota Attainment.
Answer: D
Explanation:
The Incentive Plan to Seller Earnings OMBP in Oracle Fusion Cloud CX Sales Performance aims to drive sales through effective compensation. The metric used to evaluate its effectiveness is Sales Quota Attainment.
Definition: Measures the percentage of sales targets achieved by reps, directly linking incentives to performance outcomes.
Relevance: It shows whether the incentive structure motivates reps to meet or exceed goals, validating its impact on earnings and sales success.
Option B (Number of Plans): Quantity doesn't reflect effectiveness.
Option C (Acquisition Cost): Focuses on marketing costs, not incentive impact.
Option D (Manager Satisfaction): Subjective and less tied to sales results.
Oracle Fusion CX Sales Performance documentation, like "Incentive Compensation Guides," identifies quota attainment as the primary effectiveness metric.

NEW QUESTION # 48
Which metric is essential for a comprehensive evaluation of the Customer Contact to Resolution OMBP in Oracle Fusion Cloud CX Service?
  • A. Internal Help Desk Ticket Resolution Rate, which measures how internal issues are resolved.
  • B. Service Agent Response Time, which measures how quickly the service agent responds.
  • C. Resolve Time, which captures the efficiency of the resolution process.
  • D. Total Number of Customer Inquiries Handled, which considers the quality and complexity of the issues resolved.
Answer: C
Explanation:
The Customer Contact to Resolution OMBP focuses on efficiently resolving customer issues. The essential metric for a comprehensive evaluation is Resolve Time, which captures the efficiency of the entire resolution process.
Scope: Measures the duration from contact initiation to issue closure, encompassing agent response, troubleshooting, and solution delivery.
Importance: Shorter resolve times indicate higher efficiency, directly impacting customer satisfaction and agent performance.
Option A (Response Time): Only measures initial contact, not full resolution.
Option C (Internal Rate): Focuses on internal issues, not customer-facing resolutions.
Option D (Inquiry Count): Reflects volume, not efficiency or quality.
Oracle Fusion Cloud CX Service documentation, such as "Service Center Guides," identifies Resolve Time as a core metric for this OMBP.

NEW QUESTION # 49
What is the primary advantage of the Replenishment Planning process in Oracle Fusion Cloud SCM?
  • A. To reduce supplier payment cycles.
  • B. To guarantee inventory levels remain static regardless of demand fluctuations.
  • C. To eliminate the need for demand forecasting.
  • D. To ensure optimal inventory levels by predicting demand and adjusting supply plans.
Answer: D
Explanation:
The Replenishment Planning process in Oracle Fusion Cloud SCM optimizes inventory management. Its primary advantage is to ensure optimal inventory levels by predicting demand and adjusting supply plans.
How It Works: Uses demand forecasts and supply data to determine when and how much to replenish, avoiding overstock or shortages.
Advantage: Balances cost efficiency with availability, improving operational performance.
Option A (Payment Cycles): Unrelated to replenishment planning.
Option C (Static Levels): Aims for dynamic adjustment, not static levels.
Option D (No Forecasting): Relies heavily on demand forecasts.
Oracle Fusion Cloud SCM documentation, such as "Replenishment Planning Guides," highlights this advantage.

NEW QUESTION # 50
How do AI/ML algorithms boost productivity and earnings for sales representatives and managers in the Incentive Plan to Seller Earnings OMBP in Oracle Fusion Cloud CX Sales Performance?
  • A. (Option "6" - not applicable).
  • B. AI/ML automates the incentive calculation process, ensuring accuracy.
  • C. AI/ML provides general sales performance reports, offering insights.
  • D. AI/ML analyzes sales performance data, identifies top-performing behaviors, and generates recommended actions to drive productivity and earnings.
Answer: D
Explanation:
The Incentive Plan to Seller Earnings OMBP in Oracle Fusion Cloud CX Sales Performance leverages AI and machine learning (ML) to optimize how sales teams are compensated and motivated. The most comprehensive way AI/ML boosts productivity and earnings is by analyzing sales performance data, identifying top-performing behaviors, and generating recommended actions.
AI/ML examines historical and real-time sales data to pinpoint what drives success (e.g., specific selling techniques or customer interactions).
It identifies top performers' behaviors, enabling managers to replicate these across the team.
Recommended actions (e.g., adjusting focus on high-value opportunities) directly enhance productivity and, consequently, earnings tied to incentives.
Option A (General Reports): While reports provide insights, they lack the actionable, predictive power of AI/ML-driven recommendations.
Option B (Automating Calculations): Automation improves efficiency and accuracy in payouts but doesn't directly boost productivity or earnings potential.
Option C: Not applicable as per the original input.
Oracle's documentation, such as "Oracle AI for Fusion Applications" and "CX Sales Performance Guides," highlights how AI/ML delivers personalized, data-driven insights to enhance sales outcomes, aligning with this OMBP's goals.

NEW QUESTION # 51
What is the primary purpose of the Campaign Execution to Opportunity OMBP in Oracle Fusion Cloud CX Marketing?
  • A. To provide real-time analytics for campaign performance.
  • B. To personalize campaign content and offers based on customer segments.
  • C. To automate the creation of marketing campaigns without human intervention.
  • D. To eliminate the need for customer segmentation.
Answer: B
Explanation:
The Campaign Execution to Opportunity OMBP in Oracle Fusion Cloud CX Marketing focuses on converting marketing efforts into sales opportunities. Its primary purpose is to personalize campaign content and offers based on customer segments.
Personalization: Uses customer data (e.g., behavior, demographics) to tailor content, increasing relevance and engagement.
Outcome: Drives higher conversion rates by targeting the right audience with the right message, leading to opportunities.
Option A (No Segmentation): Segmentation is essential, not eliminated.
Option B (Full Automation): Campaigns require human oversight for strategy, not just automation.
Option C (Analytics): Analytics support the process but aren't the primary purpose.
Oracle Fusion CX Marketing documentation, like "Campaign Management Guides," highlights personalization as the core driver of this OMBP.

NEW QUESTION # 52
......
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