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SAP C-TS470-2412 Exam Syllabus Topics:
TopicDetails
Topic 1
  • Managing Clean Core: This section of the exam measures the skills of SAP Solution Architects and covers the principles of maintaining a clean core within SAP systems. It focuses on strategies for minimizing customizations, leveraging standard SAP functionalities, and ensuring system integrity while allowing for necessary extensions. The goal is to enhance system performance, ease upgrades, and maintain long-term sustainability.
Topic 2
  • Organizational Data: This section of the exam measures the skills of Enterprise Data Managers and covers the structuring and management of organizational data within SAP systems. It focuses on defining key organizational elements, configuring data hierarchies, and ensuring proper integration across business units. Mastery of this domain is essential for maintaining accurate reporting structures, workflow efficiency, and compliance with enterprise-wide data governance policies.
Topic 3
  • Service Order Management: This section of the exam measures the skills of SAP Service Operations Consultants and covers the end-to-end management of service orders within SAP. It includes the creation, processing, tracking, and fulfillment of service requests, ensuring seamless coordination between departments. Proper service order management enables organizations to enhance customer satisfaction, streamline operations, and improve response times through integrated workflows.
Topic 4
  • Service Master Data: This section of the exam measures the skills of SAP Master Data Specialists and covers the management and configuration of service-related master data within SAP environments. It includes defining service objects, managing attributes, and ensuring accurate data flow across modules. Effective service master data management helps improve service delivery, optimize resource utilization, and maintain consistency across business processes.

SAP Certified Associate - SAP S/4HANA Cloud Private Edition Service Sample Questions (Q72-Q77):NEW QUESTION # 72
Which functions are defined in the item category configuration? Note: There are 2 correct answers to this question.
  • A. Contract item filter by product list
  • B. Billing plan type
  • C. Billing relevance
  • D. Product type
Answer: B,C
Explanation:
Item category configuration in SAP S/4HANA Service defines item behavior:
* Billing plan type: Specifies if and how billing plans (e.g., periodic, milestone) are applied to the item.
* Billing relevance: Determines whether the item is billable (e.g., A for order-related billing) and how it' s processed in billing documents.
* Contract item filter by product list: Not a standard function in item category configuration.
* Product type: Defined in material/service master data, not item category.This is set in Customizing under Service # Transactions."Item category configuration defines billing plan type and billing relevance for service items." (SAP Help Portal, Item Category Configuration).

NEW QUESTION # 73
What are examples of customizing activities required for an in-house repair process? Note: There are 3 correct answers to this question.
  • A. Define Partner Determination Procedure
  • B. Define Basic Settings for Transactions
  • C. Define Number Ranges
  • D. Enable Item-Based Accounting for Service Management
  • E. Define Derivation of Attendance Type, Activity Type, and Cost Element
Answer: B,C,D
Explanation:
The in-house repair process (scope item 3XK) in SAP S/4HANA Cloud Private Edition requires specific customizing activities to set up the system:
* Enable Item-Based Accounting for Service Management: This is critical for in-house repair to activate item-level cost and revenue tracking, ensuring accurate financial postings for repair orders.
* Define Basic Settings for Transactions: This includes configuring transaction types (e.g., REPA for repair orders) and item categories, which are foundational for processing in-house repairs.
* Define Number Ranges: Number ranges must be defined for repair orders and related documents to ensure unique identification and proper document flow.
* Define Derivation of Attendance Type, Activity Type, and Cost Element: This is more relevant to time recording or project accounting, not a core requirement for in-house repair.
* Define Partner Determination Procedure: While useful, it's not mandatory for the basic in-house repair process setup.These activities are outlined in the SAP Best Practices for in-house repair configuration."Customizing for in-house repair includes enabling item-based accounting, defining transaction settings, and setting up number ranges." (SAP Signavio Process Navigator, In-House Repair).

NEW QUESTION # 74
Which of the following are features of the clean core dashboard? Note: There are 2 correct answers to this question.
  • A. It can be accessed by using SAP For Me.
  • B. Customers can grant access to the dashboard to partners.
  • C. Customers can use the dashboard in the dev, test, and production tenants.
  • D. It can be used in all SAP S/4HANA Cloud editions.
Answer: A,B
Explanation:
TheClean Core Dashboardis a tool provided by SAP to help customers monitor and maintain a clean core strategy in their SAP S/4HANA systems. A clean core approach ensures that the ERP system remains up-to- date, cloud-compliant, and free of unnecessary modifications, facilitating smooth upgrades and innovation adoption. This dashboard provides insights into system customizations, extensions, and compliance with clean core principles. Let's evaluate each option based on official SAP documentation and functionality as of March
2025:
* A. Customers can use the dashboard in the dev, test, and production tenants: The Clean Core Dashboard is primarily designed to monitor the clean core compliance ofproductiveSAP S/4HANA systems, as its purpose is to provide actionable insights into the live environment where business processes are executed. While development (dev) and test tenants are critical for building and validating extensions, the dashboard's focus is on the production tenant to ensure operational stability and upgrade readiness. SAP documentation specifies that it targets productive systems (e.g., SAP S/4HANA Cloud Private Edition production tenants), and there's no explicit mention of it being available across all tenant types (dev, test, production) in a unified manner. Thus, this option is not a confirmed feature.
* B. It can be accessed by using SAP for Me: This is a key feature of the Clean Core Dashboard.SAP for Meis SAP's customer portal, providing a centralized interface for accessing various tools, services, and insights related to SAP solutions. The Clean Core Dashboard is integrated into SAP for Me, offering customers a user-friendly way to view tiles and reports on their system's clean core status (e.g., custom code usage, API compliance, and extension metrics). This accessibility aligns with SAP's strategy to consolidate customer-facing tools in a single portal, making it a verified feature.
* C. Customers can grant access to the dashboard to partners: This is another confirmed feature. SAP allows customers to share access to the Clean Core Dashboard with implementation partners or service providers via SAP for Me's authorization management. This capability supports collaboration, enabling partners to assist in analyzing and optimizing the system for clean core compliance (e.g., during RISE with SAP engagements). The dashboard's design facilitates transparency and joint efforts between customers and partners, making this a standard feature in the private cloud context.
* D. It can be used in all SAP S/4HANA Cloud editions: This is not entirely accurate. The Clean Core Dashboard is specifically tailored forSAP S/4HANA Cloud Private Editionand, to some extent, SAP S
/4HANA on-premise systems, where customizations and extensions are more prevalent and need monitoring. InSAP S/4HANA Cloud Public Edition, the system is inherently clean by design (no source code modifications are allowed, only extensions via SAP BTP or in-app tools), reducing the need for such a dashboard. While clean core principles apply across all editions, the dashboard's functionality is most relevant to Private Edition and on-premise deployments, where customers have greater control over customizations. SAP documentation highlights its use in Private Edition contexts (e.
g., RISE with SAP), not universally across all editions.
The correct answers, B and C, reflect the dashboard's accessibility via SAP for Me and its collaborative feature with partners, as outlined in SAP's clean core strategy resources. These features enhance its utility in maintaining a modern, flexible, and cloud-compliant ERP system, particularly in SAP S/4HANA Cloud Private Edition.
Extract from SAP Documentation: "The Clean Core Dashboard, accessible via SAP for Me, provides transparency on system customizations and allows customers to collaborate with partners to ensure clean core compliance in productive SAP S/4HANA Cloud Private Edition systems." (SAP Community,10 Steps to Clean Core for SAP S/4HANA Cloud Private Edition for Customers, 2024).

NEW QUESTION # 75
How do you create billing document requests (BDRs) for service contracts?
  • A. Create BDRs in the Create Billing Document Requests app
  • B. Create BDRs as follow-up documents
  • C. Generate BDRs via Manage Billing Document Requests
  • D. Generate BDRs via report
Answer: B
Explanation:
In SAP S/4HANA Cloud Private Edition, Service, billing document requests (BDRs) are intermediate documents used to prepare billing data from service transactions (e.g., service contracts, service orders) before generating final billing documents like invoices. For service contracts (scope item 3MO - Service Contract Management), BDRs are created as part of the billing process to handle periodic or value-based billing. Let's evaluate each option based on the standard process:
* A. Generate BDRs via report: While reports (e.g., custom ABAP reports or transaction VF04 for billing due list in on-premise systems) can be used to trigger billing in some scenarios, this is not the standard method for service contracts in SAP S/4HANA Cloud Private Edition. The service contract billing process relies on automated or app-based mechanisms rather than standalone reports. No specific standard report is documented for generating BDRs directly from service contracts.
* B. Create BDRs in the Create Billing Document Requests app: There is no standard SAP Fiori app named "Create Billing Document Requests" in SAP S/4HANA Cloud Private Edition. The closest related app is"Create Billing Documents"(Fiori App ID F0796), but this app is used to generate final billing documents (e.g., invoices) from existing BDRs, not to create BDRs themselves. BDR creation happens upstream in the process, not via a dedicated creation app.
* C. Create BDRs as follow-up documents: This is the correct method. In the standard service contract process, BDRs are created automatically asfollow-up documentsfrom the service contract based on the billing plan assigned to the contract items. The billing plan (e.g., periodic or milestone-based) defines when billing events occur, and the system generates BDRs (transaction type typically F2 or a custom type) when the billing date is reached. This process is triggered via the"Release for Billing"action in the"Manage Service Contracts"app (Fiori App ID Fiori App F2178) or through background jobs (e.
g., job template "Service Contract Billing"). Once released, the BDRs are available for further processing into invoices, making this the standard and documented approach.
* D. Generate BDRs via Manage Billing Document Requests: The"Manage Billing Document Requests"app (Fiori App ID F2179) is used to monitor, edit, and release existing BDRs for billing, not to generate them initially. This app allows users to review and correct BDRs before they are converted into final billing documents, but the creation of BDRs happens earlier in the process as follow-ups from the service contract, not within this app.
The creation of BDRs as follow-up documents aligns with SAP's service contract billing workflow, where the billing plan drives the generation of BDRs automatically or semi-automatically upon release. This process is tightly integrated with the service contract's configuration (e.g., billing plan type, item category settings) and ensures accurate billing for recurring or value/quantity-based services.
Extract from SAP Documentation: "Billing document requests (BDRs) for service contracts are created as follow-up documents based on the billing plan, triggered by the release action in theManage Service Contracts app or via scheduled billing jobs." (SAP Help Portal,Service Contract Management - Billing Process, SAP S
/4HANA Cloud Private Edition).

NEW QUESTION # 76
What are the benefits of maintaining bills of material (BOMs) with BOM usage 4 (Plant Maintenance)? Note:
There are 2 correct answers to this question.
  • A. Structuring of technical assets
  • B. Spare parts planning in task list
  • C. Spare parts planning in service order template
  • D. Spare parts planning in service order
Answer: B,D
Explanation:
BOM usage 4 (Plant Maintenance)in SAP S/4HANA Cloud Private Edition, Service is designed for maintenance processes, listing components (e.g., spare parts) for technical objects. The correct benefits are spare parts planning in task list (C)andspare parts planning in service order (D). Let's break this down thoroughly.
What is BOM Usage 4?
A BOM with usage 4 is linked to equipment or functional locations, defining parts needed for maintenance (e.
g., bolts, filters). It's maintained in transactions like IB01/IB02.
* Spare parts planning in task list (C):When a task list (e.g., for pump maintenance) references a technical object with a BOM usage 4, the BOM's components are pulled into the task list operations as planned spare parts. This ensures materials are reserved or ordered in advance. For example, Operation
0010 might list "Gasket" from the BOM.
* Spare parts planning in service order (D):A service order linked to a technical object inherits the BOM usage 4 components, enabling spare parts planning directly in the order. This supports reservations or goods issues (e.g., via IW31/IW32).
Why Not the Others?
* Spare parts planning in service order template (A):Service order templates define structure, not BOM-linked planning; BOM usage 4 applies to execution objects (orders, task lists).
* Structuring of technical assets (B):BOMs describe components, not the hierarchical structure (handled by functional locations or equipment hierarchies).
Real-World Benefit:
A pump's BOM (usage 4) lists "Seal" and "Bearing." A task list or service order automatically plans these, reducing downtime by ensuring availability.
"BOMs with usage 4 enable spare parts planning in task lists and service orders, enhancing maintenance efficiency."

NEW QUESTION # 77
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