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New CDFOM Test Papers - CDFOM Exam Voucher

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EXIN CDFOM Exam Syllabus Topics:
TopicDetails
Topic 1
  • Managing Physical Security: Deals with facility protection through security policies, staff management, incident handling, and security audits.
Topic 2
  • Project Management: Covers project execution including management principles, organizational structures, and project phases.
Topic 3
  • Service Level Management: Covers creating and managing service agreements, including SLAs with measurable metrics, service reporting, customer satisfaction measurement, and continuous improvement processes.
Topic 4
  • Data Centre Operations: Focuses on daily operational activities and procedures supporting continuous facility functioning.
Topic 5
  • Managing Safety & Statutory Requirements: Focuses on workplace safety compliance, including safety policies, training, Permit to Work systems, PPE, emergency preparedness, and safety audits.
Topic 6
  • Facilities Management: Covers infrastructure maintenance including maintenance programs, outsourcing, contracts, scheduling, spare parts, and contamination control.
Topic 7
  • Monitoring
  • Reporting
  • Control: Addresses performance oversight through monitoring, escalation procedures, reporting, and trend analysis.
Topic 8
  • Governance, Risk and Compliance: Covers management framework including compliance, risk management, document control, financial management, and vendor oversight.
Topic 9
  • Organizational Resilience: Addresses business continuity, facility redundancy, Business Impact Analysis, and disaster recovery preparedness.
Topic 10
  • The Data Centre Organization: Addresses organizational structure, roles and responsibilities, shift management, performance management, training, career development, and succession planning.

EXIN Certified Data Center Facilities Operations Manager Sample Questions (Q50-Q55):NEW QUESTION # 50
Data center operators complain about receiving too many non-alarm conditions.
What is the best response?
  • A. Upgrade the monitoring system software to the latest version
  • B. Conduct a review of alarm information
  • C. Instruct data center operators to ignore the non-alarm notifications
  • D. Retrain staff on how to monitor the data center equipment
Answer: B
Explanation:
When operators receive excessivenon-alarm notifications, this indicates that:
* Thresholds are not well-configured
* Events are misclassified
* Alarm definitions are incorrect
* Monitoring profiles require tuning
EPI's monitoring best practices state that the correct response is to:
Review alarm information and adjust definitions, thresholds, and filtering.
This ensures that:
* Only relevant alarms reach operators
* Noise is minimized
* Operators maintain focus on true issues
* SLA-related metrics are accurately monitored
Why other options are incorrect:
* A: Training is secondary and will not fix incorrect alarm settings.
* C: Ignoring notifications is dangerous and violates operational control.
* D: Upgrading software may not resolve the underlying configuration problem.
Thus,Bis correct.
EPI DCFOM-Aligned Reference Concepts (Paraphrased)
* Monitoring systems must generate actionable alarms, not noise.
* Alarm thresholds and event filters must be reviewed and optimized regularly.

NEW QUESTION # 51
During inventory of assets it is identified that a number of items are in a different location compared to what is indicated on the inventory list.
What is the most likely root cause of this?
  • A. Lack of procedures
  • B. Lack of finance
  • C. Lack of staff training
  • D. Lack of asset management database capabilities
Answer: A
Explanation:
Accurate asset management relies heavily onclear, enforced proceduresfor:
* Logging asset movement
* Updating location records
* Recording installations, removals, or relocations
* Maintaining accurate configuration and asset databases
If assets are located in different places than recorded, the root cause is typically:
"Lack of procedures" or failure to follow them.
Without proper procedures:
* Staff may move items without documentation.
* Asset updates may not be recorded.
* Inventory lists become outdated.
* Tracking and audit functions fail.
Why other options are incorrect:
* A: Training is important but secondary; without procedures, training has no structure.
* C: Most modern asset systems can track locations; the issue is usually process-related, not system capability.
* D: Financial constraints do not cause incorrect asset locations.
Thus,Bis correct.
EPI DCFOM-Aligned Reference Concepts (Paraphrased)
* Asset management accuracy depends on well-defined and enforced procedures.
* Incorrect asset locations typically indicate process failures, not financial or system issues.

NEW QUESTION # 52
Key Performance Objectives (KPOs) need to be defined.
What is a suitable time period for KPOs?
  • A. Only monthly
  • B. Only yearly
  • C. Only weekly
  • D. Weekly, monthly and yearly
Answer: D

NEW QUESTION # 53
Out of the below, which one is not part of the needs analysis?
  • A. Commercial requirements
  • B. Business requirements
  • C. Legal requirements
  • D. Physical infrastructure requirements
Answer: A
Explanation:
ANeeds Analysisis performed to understand what the customer or organization requires before defining or delivering services.
EPI describes Needs Analysis as capturing:
* Business RequirementsWhat the organization must achieve operationally.
* Physical Infrastructure RequirementsRequirements for power, cooling, space, connectivity, redundancy, capacity, etc.
* Legal RequirementsCompliance obligations such as regulatory, contractual, jurisdictional, and statutory rules.
However,Commercial Requirements(pricing, costs, margins, commercial terms) arenot part of the Needs Analysis.
These are considered duringcommercial evaluation, service portfolio development, or financial management, not in defining operational needs.
Thus, the correct answer isC - Commercial requirements.
EPI DCFOM-Aligned Reference Concepts (Paraphrased)
* Needs analysis focuses on business, infrastructure, and legal needs.
* Commercial factors are handled separately outside the needs analysis phase.

NEW QUESTION # 54
Customers of the data center want to know how much of the data center's power comes from renewable sources.
What should the data center service provider do to respond to these requests?
  • A. Ignore the request since the source of power generation is not part of the SLA
  • B. Request the power company to provide an estimate
  • C. Inform the customer that it is not possible to exactly determine how the power is generated
  • D. Implement the Renewable Energy Factor (REF) and report accordingly
Answer: D
Explanation:
Within EPI's Environmental Sustainability framework, theRenewable Energy Factor (REF)is the recommended metric for determining and reporting how much of a data center's consumed power originates from renewable energy sources. REF provides a standardized, transparent, and repeatable method for calculating the renewable component of the total energy supply. This is essential because power grids draw energy from mixed sources, and data centers must demonstrate sustainability performance accurately and consistently, especially when customers demand visibility into carbon-related metrics.
Implementing REF allows the data center to quantify renewable contributions from sources such as solar, wind, hydro, geothermal, or certified renewable energy certificates. It also enables customers to compare sustainability performance across providers, improving trust and supporting corporate environmental objectives. REF becomes part of the data center's transparency strategy, demonstrating commitment to responsible energy usage and aligning with global sustainability expectations.
Options A and B are insufficient and unprofessional; energy providers may give general data, but these are not standardized for reporting purposes. Option C is inappropriate because sustainability transparency is increasingly demanded even if not in the SLA. Therefore, implementing REF is the correct and industry- aligned response.

NEW QUESTION # 55
......
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