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[General] Varieties of Cisco 100-140 Exam Practice Test Questions

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【General】 Varieties of Cisco 100-140 Exam Practice Test Questions

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Cisco 100-140 Exam Syllabus Topics:
TopicDetails
Topic 1
  • Connectivity and Resource Access Issues: This section measures skills of a Network Support Technician and involves assisting users to establish access to network resources, understanding directory services like Active Directory and cloud access management platforms, and managing multifactor authentication. It also includes troubleshooting connectivity problems with peripherals such as printers, scanners, and teleconferencing devices, as well as verifying basic network settings and diagnosing connectivity using various network commands and tools.
Topic 2
  • IT Support Job Tasks and Responsibilities: This section of the exam measures skills of an IT Support Specialist and covers foundational help desk concepts such as queue and time management, ticketing systems, service level agreements (SLA), and key performance indicators (KPIs). It includes preparing clear and comprehensive documentation summarizing customer interactions and describes the problem-solving process involving defining issues, collecting information, analyzing causes, implementing solutions, and recording results.
Topic 3
  • Operating System and Application Issues: This part targets an Operating System Support Specialist and addresses resolving Windows and macOS issues, such as display settings, updates, permissions, power management, and data backup using cloud tools. It covers troubleshooting mobile device problems on iOS and Android operating systems and provides an understanding of virtualization and cloud concepts including major providers and virtual machines. This section also covers resolving common application issues like installation and security concerns.

Cisco Certified Support Technician (CCST) IT Support Sample Questions (Q473-Q478):NEW QUESTION # 473
A remote user is experiencing connectivity issues and the IT support technician suspects a problem with the IP address configuration.
Which ipconfig command should the technician instruct the user to execute to display detailed information about all their network interfaces, including the DHCP lease obtained and expired time?
  • A. ipconfig /renew
  • B. ipconfig /all
  • C. ipconfig /flushdns
  • D. ipconfig /release
Answer: B
Explanation:
Correct Answer. A. ipconfig /all The ipconfig /all command provides a detailed view of the network configuration for all interfaces, including IP address, subnet mask, default gateway, and DHCP lease information. This command is essential for troubleshooting detailed connectivity issues.
Option B is incorrect because ipconfig /release is used to release the current DHCP configuration and does not display any information.
Option C is incorrect because ipconfig /renew renews the DHCP configuration, again without displaying detailed interface information.
Option D is incorrect because ipconfig /flushdns clears the DNS resolver cache and is unrelated to displaying DHCP or IP configuration details.

NEW QUESTION # 474
A technician discovers an unauthorized disclosure of proprietary data within the company. What is their best course of action according to standard company policies?
  • A. Advise the individuals involved to cease the disclosure but take no further action
  • B. Report the incident immediately to the designated data security team or superior
  • C. Ignore the disclosure since it involves company insiders who might have legitimate access
  • D. Publicly reprimand the employees involved to deter future violations
Answer: B
Explanation:
Correct Answer. B. Report the incident immediately to the designated data security team or superior Reporting security incidents promptly is critical to addressing potential breaches effectively and minimizing damage, in line with most company security protocols.
Option A is incorrect because ignoring unauthorized data disclosure fails to address potential security risks.
Option C is incorrect because merely advising individuals does not sufficiently address the protocol for handling data breaches.
Option D is incorrect as public reprimands can create legal issues and are generally not considered an appropriate first response.

NEW QUESTION # 475
A company wants to ensure that their employees can access shared documents stored in Dropbox from their Windows workstations as if they were stored on a local network drive. What is the most straightforward method to achieve this?
  • A. Use third-party software to map Dropbox as a network drive
  • B. Use the Dropbox app to create a synchronized folder on each workstation
  • C. Directly integrate Dropbox using Windows SMB service
  • D. Configure each workstation with FTP access to Dropbox
Answer: B
Explanation:
The Dropbox application allows for the creation of a synchronized folder that behaves much like a local directory, automatically syncing files and folders between Dropbox and the user's computer, providing an easy and efficient way to access files stored in Dropbox.
Option A is incorrect because Dropbox does not support direct FTP access for file synchronization or mapping.
Option C is incorrect because SMB protocol is not used for direct integration with cloud storage services like Dropbox without specific third-party software or configurations.
Option D is incorrect because although it is possible, it's not the most straightforward method compared to using the native Dropbox application, which provides robust support and integration.

NEW QUESTION # 476
An office uses a DHCP server for all computers on the network. A user calls to report problems connecting to the network. You discover that the computer has been configured with a manual IP address.
Which two possible negative effects could this have? (Choose two.)
Note: You will receive partial credit for each correct selection.
  • A. The PC may connect to a different DHCP server.
  • B. The PC may experience a failed ping test to its own IP.
  • C. Another user might lose network connectivity.
  • D. The PC may lose complete access to the network.
Answer: C,D
Explanation:
A manually assigned IP can conflict with the DHCP pool, causing another device that the DHCP server assigns the same address to lose connectivity.
If the static IP is outside the correct subnet or doesn't match the network's gateway/DNS settings, the PC may be unable to communicate on the network.

NEW QUESTION # 477
A network engineer is setting up a new office network that requires secure internal communications and internet access for all devices.
Which configuration should the engineer use for the internal network?
  • A. Assign public IP addresses to all devices
  • B. Use only IPv6 addresses for both internal and external communications
  • C. Set all devices to obtain IP addresses automatically without a DHCP server
  • D. Assign private IP addresses to all devices and use NAT for internet access
Answer: D
Explanation:
Correct Answer. B. Assign private IP addresses to all devices and use NAT for internet access Using private IP addresses for internal devices and NAT (Network Address Translation) for internet access is a standard practice. This configuration enhances security and conserves public IP addresses.
Option A is incorrect. Using public IP addresses for all devices is not secure or economical as it exposes devices directly to the internet.
Option C is incorrect. Using only IPv6 does not address the need for private addressing within the internal network.
Option D is incorrect. Without a DHCP server, managing IP addresses, especially in larger networks, would be inefficient and prone to errors.

NEW QUESTION # 478
......
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