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Exam Discount 1Z0-1161-1 Voucher - 1Z0-1161-1 Dumps Cost

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Oracle 1Z0-1161-1 Exam Syllabus Topics:
TopicDetails
Topic 1
  • OMBPs for CX Marketing: This section of the exam measures the skills of Training and Learning Managers and focuses on how OMBPs enhance CX Marketing processes. It explains the flow from audience generation to opportunity creation, ensuring targeted marketing efforts lead to successful conversions. Design considerations and important takeaways for implementing CX Marketing OMBPs are covered, helping organizations optimize marketing strategies. The section also describes key metrics that assess the success of CX Marketing OMBPs, ensuring effectiveness in execution and performance evaluation.
Topic 2
  • OMBPs for CX Sales Performance Management: This section of the exam measures the skills of Training and Learning Managers and covers sales performance management using OMBPs. It explains the process from designing a compensation plan to making participant payments, ensuring sales teams are effectively rewarded. The section highlights key considerations and takeaways for implementing CX Sales Performance OMBPs to optimize incentive structures. Furthermore, the key metrics used to measure the success of these OMBPs are described, helping organizations track and refine their compensation strategies.
Topic 3
  • Oracle Cloud Success Navigator and Oracle Cloud Quality Standards: This section of the exam measures the skills of Training and Learning Managers and focuses on optimizing cloud adoption. It explains the importance of Cloud Success Navigator and Cloud Quality Standards in ensuring smooth implementation and ongoing optimization of Oracle Cloud solutions. The section also describes how OMBPs are embedded within Oracle Cloud and applied with Starter Configuration to create an efficient and scalable cloud environment.
Topic 4
  • Oracle Cloud Applications and Oracle Modern Best Practice (OMBP): This section of the exam measures the skills of OGL Administrators and covers the offerings and capabilities of Oracle Cloud Applications. It explains how Oracle Cloud solutions help businesses streamline operations, enhance customer experience, and improve decision-making. The key features of the Oracle CX suite are outlined, providing insight into its role in customer engagement. Additionally, it explains how data flows between various CX Modern Best Practices (OMBPs) to ensure seamless integration and operational efficiency.
Topic 5
  • OMBPs for CX Sales: This section of the exam measures the skills of OGL Administrators and focuses on the sales process within Oracle Modern Best Practice. It explains the journey from lead generation to a successfully closed opportunity, ensuring a structured and efficient sales workflow. The design aspects and important considerations for implementing CX Sales OMBPs are discussed to help organizations streamline sales operations. Additionally, key performance metrics are described, offering a way to measure and track the success of CX Sales OMBPs.

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Oracle Fusion Cloud Applications CX Foundations Associate - Rel 1 Sample Questions (Q39-Q44):NEW QUESTION # 39
Which feature in Oracle Fusion Cloud SCM ensures real-time communication between suppliers and buyers?
  • A. Cost Accounting.
  • B. Manufacturing Execution.
  • C. Supplier Qualification.
  • D. Supply Chain Collaboration.
Answer: D
Explanation:
Oracle Fusion Cloud SCM facilitates supplier-buyer interactions through Supply Chain Collaboration.
Functionality: Provides a platform for real-time data sharing (e.g., forecasts, orders, inventory) between suppliers and buyers.
Benefit: Enhances coordination, visibility, and responsiveness in the supply chain.
Option A (Cost Accounting): Focuses on financial tracking, not communication.
Option B (Qualification): Assesses suppliers, not real-time interaction.
Option D (Manufacturing): Manages production, not supplier communication.
Oracle Fusion Cloud SCM documentation, such as "Supply Chain Collaboration Guides," confirms this feature's role.

NEW QUESTION # 40
Which feature in Oracle Fusion Cloud CX Sales Performance helps in automating incentive calculations?
  • A. Real-time sales performance tracking.
  • B. AI/ML-powered incentive management.
  • C. Social media integration.
  • D. Customer segmentation tools.
Answer: B
Explanation:
Oracle Fusion Cloud CX Sales Performance streamlines compensation with AI/ML-powered incentive management, which automates incentive calculations.
Capabilities: Uses AI/ML to process sales data, apply incentive rules, and calculate payouts accurately and efficiently.
Benefit: Reduces manual effort and errors, ensuring timely and fair compensation.
Option A (Social Media): Unrelated to incentives.
Option C (Segmentation): Marketing-focused, not compensation-related.
Option D (Tracking): Monitors performance, not calculations.
Oracle Fusion Cloud CX Sales Performance documentation, like "Incentive Compensation Guides," highlights this feature.

NEW QUESTION # 41
What is the primary function of the Available to Promise (ATP) process in Oracle Fusion Cloud SCM?
  • A. To ensure product availability commitments based on inventory and supply constraints.
  • B. To guarantee same-day shipping for all orders.
  • C. To eliminate the need for demand forecasting.
  • D. To manage only supplier payments without impacting inventory levels.
Answer: A
Explanation:
The Available to Promise (ATP) process in Oracle Fusion Cloud SCM ensures reliable order fulfillment. Its primary function is to ensure product availability commitments based on inventory and supply constraints.
Process: Calculates available stock and supply (e.g., on-hand inventory, planned production) against demand to provide accurate delivery promises.
Benefit: Enhances customer trust with realistic commitments.
Option A (No Forecasting): ATP relies on forecasts, not eliminates them.
Option C (Payments): Unrelated to supplier payments.
Option D (Same-Day): Not feasible for all orders; focuses on accuracy.
Oracle Fusion Cloud SCM documentation, like "Order Management Guides," details ATP's role in availability commitments.

NEW QUESTION # 42
How does the Customer Contact to Resolution OMBP in Oracle Fusion Cloud CX Service enhance service agent performance and customer satisfaction?
  • A. By focusing on agent training, leaving the actual service request resolution process unchanged.
  • B. By automating customer inquiries and reducing agent interaction.
  • C. By providing agents with a comprehensive knowledge base, AI-powered search tools, and real-time customer context.
Answer: C
Explanation:
The Customer Contact to Resolution OMBP enhances agent performance and customer satisfaction by providing agents with a comprehensive knowledge base, AI-powered search tools, and real-time customer context.
Knowledge Base: Offers a repository of solutions for quick reference.
AI-Powered Search: Delivers instant, relevant answers, reducing resolution time.
Real-Time Context: Provides customer history and issue details, enabling personalized, accurate responses.
Impact: Agents resolve issues faster and more effectively, improving satisfaction.
Option A (Automation): Full automation reduces agent involvement, contrary to enhancing performance.
Option B (Training Focus): Training alone doesn't address real-time resolution needs.
Oracle Fusion Cloud CX Service documentation, like "Service Center Guides," emphasizes these tools for this OMBP.

NEW QUESTION # 43
Which metric is used to measure the success of the Nurture to Opportunity OMBP?
  • A. Sales team productivity.
  • B. Number of new customer acquisitions.
  • C. Website traffic and engagement metrics.
  • D. Total revenue generated from the targeted opportunity.
Answer: D
Explanation:
The Nurture to Opportunity OMBP in Oracle Fusion Cloud CX Marketing focuses on converting nurtured leads into sales opportunities. The metric that measures its success is Total revenue generated from the targeted opportunity.
Why It Matters: Revenue ties nurturing efforts to financial outcomes, reflecting the OMBP's ability to drive profitable opportunities.
Comprehensive View: It captures the end-to-end impact, from lead nurturing to deal closure.
Option A (Acquisitions): Counts customers but ignores revenue value.
Option B (Productivity): Internal metric, not outcome-focused.
Option D (Traffic/Engagement): Intermediate metrics, not final success indicators.
Oracle Fusion CX Marketing documentation, such as "CX Analytics FAQs," emphasizes revenue as a key success metric for nurturing processes.

NEW QUESTION # 44
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