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[General] Salesforce-Loyalty-Management Schulungsunterlagen & Salesforce-Loyalty-Manag

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【General】 Salesforce-Loyalty-Management Schulungsunterlagen & Salesforce-Loyalty-Manag

Posted at 7 hour before      View：2 | Replies：0        Print      Only Author   [Copy Link] 1#
Außerdem sind jetzt einige Teile dieser ExamFragen Salesforce-Loyalty-Management Prüfungsfragen kostenlos erhältlich: https://drive.google.com/open?id=1zv2lHXAJKFt8lEFlcKJaXVf4FBwq0kYA
Um die Salesforce Salesforce-Loyalty-Management Zertifizierungsprüfung zu bestehen, brauchen Sie viel Zeit und Energie. Dabei müssen Sie auch großes Risiko tragen. Wenn Sie ExamFragen wählen, können Sie mit wenigem Geld die Salesforce Salesforce-Loyalty-Management Prüfung einmal bestehen. Ich meine, dass ExamFragen heutzutage die beste Wahl für Sie ist, wo die Zeit sehr geschätzt wird. Außerdem ist ExamFragen eine der vielen Websites, die Ihnen einen bestmöglichen Garant bietet. Wenn Sie ExamFragen wählen, kommt der Erfolg auf Sie zu.
Salesforce Salesforce-Loyalty-Management Prüfungsplan:
ThemaEinzelheiten
Thema 1
  • On-Going Loyalty Management: This section equips Salesforce Partners to sustain and optimize Loyalty solutions post-implementation. The topic includes leveraging analytics and dashboards, transitioning from sandbox to production, managing Loyalty campaigns, utilizing mobile app features, and resolving service-related issues.
Thema 2
  • Integration: Integration is crucial for a seamless Loyalty Management experience. In this topic, Salesforce Partners determine strategies for integrating Marketing Cloud, Commerce Cloud, Service Cloud, Salesforce CDP, and external systems using API templates and endpoints.
Thema 3
  • Strategies and Design: Salesforce Partners learn how Loyalty Management aligns with customers' business needs, processes, data requirements, and program parameters. This section includes identifying the appropriate Loyalty architecture, defining points and redemptions processes, benefits types, and the promotion lifecycle. Best practices for implementing Loyalty Management are also covered, ensuring practical application to real-world scenarios.
Thema 4
  • Loyalty Program and Process Configuration: This section focuses on configuring the foundational and advanced features of Loyalty Programs. Salesforce Partners learn to configure tier models, member and partner management, customer incentives, and experiential features in this topic. Sub-topics also include defining promotions, eligibility rules, and personalized Loyalty pages using Experience Cloud templates. Configuring complex processing rules, user access models, and analytics dashboards equips Salesforce Partners with the expertise to deliver scalable, customer-centric Loyalty solutions.

Salesforce Salesforce-Loyalty-Management Echte Fragen - Salesforce-Loyalty-Management VorbereitungDie Salesforce Salesforce-Loyalty-Management Zertifizierungsprüfung ist sehr schwierig. Obwohl die Salesforce Salesforce-Loyalty-Management Prüfung sehr schwer ist, gibt es noch viele Prüfungsanmelder. Warum? Weil Salesforce Salesforce-Loyalty-Management Prüfung eine sehr wichtige Prüfung. Für ITer gibt es negativen Einfluss für die Arbeit. Diese Zertifizierung können Ihnen viele Vorteile bringen. Und es kann auch Ihnen erhöhte Chance schaffen. Zusammenfassend nehmen Salesforce Salesforce-Loyalty-Management Prüfung großen Einfluss auf Ihre Karriere. Wollen Sie diese so wichtige Prüfung ablegen?
Salesforce Loyalty Management Accredited Professional Exam Salesforce-Loyalty-Management Prüfungsfragen mit Lösungen (Q89-Q94):89. Frage
A hotel group has finished setting up its Loyalty Program and now wants to provide its Loyalty members with live updates about their program membership. They are looking for a solution that lets members view their membership details whenever, they want to, and expect that this can be implemented without a need for complex customization. Using the available product features of Loyalty Management, Which three tasks should an Administrator implement to meet the Hotel group's requirements?
  • A. LoyaltyMemberTier
  • B. TransactionJournal
  • C. LoyaltyBenefits
  • D. Contact Record
  • E. LoyaltyLedger
Antwort: A,D,E
Begründung:
To meet the hotel group's requirements for providing live updates to Loyalty members about their program membership without complex customization, the following three tasks should be implemented:
* LoyaltyLedger: This feature allows members to view their points balance and transaction history1. It is a key component of the Loyalty Management product that tracks the accumulation and redemption of loyalty points, which is essential for members to stay informed about their membership status.
* Contact Record: Maintaining up-to-date contact records is crucial as it ensures that members can receive notifications and access their membership details1. The contact record in Salesforce is the central repository of member information, which can be used to personalize communication and provide members with relevant updates.
* LoyaltyMemberTier: Implementing the LoyaltyMemberTier feature enables members to see their current tier status and understand how they can move to the next tier1. This feature motivates members to engage more with the loyalty program by providing them with clear goals and benefits associated with each tier.
These features are part of the Salesforce Loyalty Management application and are designed to enhance customer engagement without requiring extensive customization. They enable the hotel group to provide a seamless experience for members to access their loyalty program details.

90. Frage
A customer from an airline Loyalty program purchases a ticket, which will accrue qualifying and non-qualifying points according to the Loyalty rules.
Which two automations can be used to set up transactions and points accrual?
  • A. Schedule-Triggered Flow
  • B. Screen Flow
  • C. Autolaunched Flow (No Trigger)
  • D. Evaluation Flow
Antwort: A,D

91. Frage
What are the three required steps in settings up Loyalty promotion with Salesforce CDP and Marketing Cloud?
  • A. Activating and Publishing the Segment
  • B. Automatically Add a New Individual Relationship
  • C. Send Loyalty Promotion Segments to marketing Cloud
  • D. Enable Connector Settings on all the Loyalty Objects
  • E. Enable Service Connector for Promotion Escalations.
Antwort: A,C,E
Begründung:
Setting up a loyalty promotion with Salesforce CDP (Customer Data Platform) and Marketing Cloud involves several critical steps to ensure seamless integration and functionality. The first step, 'Send Loyalty Promotion Segments to Marketing Cloud,' involves identifying and segmenting your loyalty members in Salesforce CDP and then transferring these segments to Marketing Cloud for targeted marketing efforts. 'Activating and Publishing the Segment' is crucial as it makes the segment available for use within Marketing Cloud, allowing for personalized engagement with the segmented audience. Lastly, 'Enable Service Connector for Promotion Escalations' is essential for ensuring that any promotional activities or escalations are properly managed and communicated between Salesforce CDP, Loyalty Management, and Marketing Cloud, providing a cohesive experience across platforms.

92. Frage
An upset customer calls Universal Containers about the free t-shirt they were supposed to receive when enrolling in its program. The support agent verifies that the t-shirt is out of stock and decides to compensate the customer with a 50% discount valid for one year.
What should the agent do to ensure the customer receives the 50% discount?
  • A. Use the "issue Voucher" flow template.
  • B. Use Issue voucher from the Loyalty Program Member page.
  • C. Assign a voucher definition from the customer's Loyalty Program Member.
  • D. Activate the voucher assignment batch.
Antwort: A
Begründung:
When a support agent needs to compensate a customer with a 50% discount for an out-of-stock item, such as the free t-shirt in this scenario, the best course of action within Salesforce Loyalty Management is to use the "Issue Voucher" flow template (A).
Use the "Issue Voucher" flow template: This flow template is designed to streamline the process of issuing vouchers directly to loyalty program members. It allows for the customization of the voucher's value, conditions, and validity, making it an ideal solution for offering a 50% discount valid for one year to the upset customer.
The options B, C, and D, such as activating the voucher assignment batch, issuing a voucher from the Loyalty Program Member page, or assigning a voucher definition from the customer's Loyalty Program Member page, are not as straightforward or appropriate for this specific customer service scenario. The "Issue Voucher" flow template is explicitly designed for such cases, providing a guided, efficient, and customer-centric approach to voucher issuance.
The official Salesforce documentation on Loyalty Management provides detailed instructions and best practices on using flow templates, including the "Issue Voucher" flow, to enhance customer experience and satisfaction within a loyalty program.

93. Frage
When implementing Analytics for Loyalty, what are the three steps to turn on analytics and dashboards?
  • A. Create standard Salesforce reports and dashboard
  • B. Schedule dataflow for the analytics
  • C. Assign Analytics for Loyalty User Permissions.
  • D. Install CRM Analytics package
  • E. Create an App using existing templates
Antwort: B,C,D
Begründung:
To turn on analytics and dashboards for Loyalty, the three essential steps are:
Assign Analytics for Loyalty User Permissions (A): This step ensures that users who need to access Loyalty Analytics have the necessary permissions to view and interact with the analytics and dashboards.
Schedule dataflow for the analytics (C): Dataflow is the process by which data moves from Salesforce objects into Analytics datasets. Scheduling dataflow is crucial for ensuring that the analytics and dashboards have up-to-date information from the Loyalty Management system.
Install CRM Analytics package (E): This involves adding the CRM Analytics package to your Salesforce org, which provides the tools and capabilities needed to create and customize analytics and dashboards for Loyalty Management.
Option B (Create standard Salesforce reports and dashboard) and Option D (Create an App using existing templates) are valuable for general reporting and app development within Salesforce but are not specifically tied to the initial steps for enabling Loyalty Analytics and dashboards.
Salesforce documentation on Loyalty Management and CRM Analytics would detail the process of enabling analytics for Loyalty, including the setup of user permissions, dataflow scheduling, and the installation of necessary packages to utilize analytics and dashboards effectively.

94. Frage
......
Viele IT-Fachleute wollen Salesforce Salesforce-Loyalty-Management Zertifikate erhalten. Die IT-Zertifikate werden Ihnen helfen, in der IT-Branche befördert zu werden. Das Salesforce Salesforce-Loyalty-Management Zertifikat ist ein beliebtes unter den vielen Zertifikaten. Obwohl es nicht so leicht ist, die Salesforce Salesforce-Loyalty-Management Zertifizierungsprüfung zu bestehen, gibt es doch Methoden. Sie können viel Zeit und Energie für die Prüfung benutzen, um Ihr Know-How zu konsolidieren, oder an den effizienten Kursen teilnehmen. Die speziellen Simulationsprüfungen von ExamFragen, die Ihnen viel Zeit und Energie ersparen und Ihr Ziel erreichen können, ist sehr effizient. ExamFragen ist eine gute Wahl für Sie.
Salesforce-Loyalty-Management Echte Fragen: https://www.examfragen.de/Salesforce-Loyalty-Management-pruefung-fragen.html
Laden Sie die neuesten ExamFragen Salesforce-Loyalty-Management PDF-Versionen von Prüfungsfragen kostenlos von Google Drive herunter: https://drive.google.com/open?id=1zv2lHXAJKFt8lEFlcKJaXVf4FBwq0kYA
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