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SPHR PDF & SPHRԇ俼
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µ HRCI Certifications SPHR Mԇ} (Q20-Q25):} #20
HR can best support the decision to hire additional staff by:
- A. creating new competency profiles.
- B. analyzing attrition rates.
- C. performing a skill gap assessment.
𰸣C
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HR best supports the decision to hire additional staff by performing a skill gap assessment, as it directly evaluates whether existing workforce capabilities align with current and future organizational needs. At the SPHR level, staffing decisions must be data-driven, strategic, and aligned with business demand, rather than based on assumptions or isolated metrics.
A skill gap assessment systematically identifies discrepancies between the skills required to achieve organizational objectives and the skills currently available within the workforce. This analysis allows HR to determine whether performance gaps can be addressed through training, reskilling, redeployment, or process redesign-or whether additional headcount is genuinely required. As such, it supports sound workforce planning and cost control.
Analyzing attrition rates (A) provides useful historical insight but does not, on its own, justify hiring additional staff. High attrition may reflect engagement, leadership, or compensation issues rather than true workforce demand. Creating new competency profiles (B) supports role clarity and development but does not assess current capacity or workload sufficiency.
SPHR exam content emphasizes that effective talent planning requires diagnostic analysis, not reactive hiring. Skill gap assessments connect staffing decisions to strategy, productivity, and future readiness- making them the strongest tool for supporting headcount expansion decisions.
References :
* HRCI SPHR Exam Content Outline - Functional Area: Talent Planning and Acquisition (workforce planning; gap analysis; strategic staffing).
* HRCI SPHR Study Guide - Use of skill gap analysis in headcount and capability planning.
} #21
During an interview test John scored highly as being an individual who possesses empathy for others. John has been awarded the job and is now performing in the organization. Evidence since John's hiring has shown that John is indeed someone who is empathetic to others. This is an example of what type of validity?
- A. Criterion-related validity
- B. Content validity
- C. Construct-related validity
- D. Predictive validity
𰸣D
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Section: Volume C
Explanation/Reference:
Answer option A is correct.
Predictive-validity is a confirmation of characteristics, the candidate is tested for during the interview process, hold true in the actual performance of the candidate once they've been hired. John was tested to be someone who is empathetic to others and his job performance has validated this belief.
Answer option D is incorrect. Content validity is an evidence that the candidate can perform key aspects of the job in the interview process, such as conversing in English and then in Spanish if these were the requirements of the job.
Answer option C is incorrect. Criterion-related validity is an example where performance scores achieved by current employees are based on the criterion used for the selection. For example, current employees can perform better because they can design artwork in particular software programs so applicants must be able to use the particular software program to qualify for the position.
Answer option B is incorrect. Construct-related validity measures certain psychological tests to determine if the applicant possesses the desired characteristics to operate successfully in the position.
Reference: PHR Exam Prep, Pearson Education, ISBN: 978-0-7897-3677-2. Chapter Four: Workforce Planning and Employment. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-
586-44149, Section III, The US HR Body of Knowledge.
Chapter: Workforce Planning and Employment
Objective: Staffing Programs
} #22
The Economic Growth and Tax Relief Reconciliation Act of 2001 allows for catch-up contributions for employees age ________ and older.
𰸣D
}f
Explanation/Reference:
Answer option B is correct.
EGTRRA made a number of changes to existing contribution limits, including the allowance for older workers to catch up on their retirement savings.
Chapter: Compensation and Benefits
Objective: Review Questions
} #23
You are an HR Professional for your organization. Your organization employs 120 people in the United States. You are required to file the EEO-1 report for your organization by what date?
- A. September 30 of each year
- B. The anniversary date of your organization reaching 100 employees
- C. January 1 of each year
- D. April 15 of each year
𰸣A
}f
Section: Volume A
Explanation/Reference:
Answer option B is correct.
The EEO-1 Report, known as the Employer Information Report, must be submitted to the Department of Labor's Office by September 30 of each year for employers with 100 or more employees.
Answer option A is incorrect. January 1 is not a valid answer.
Answer option C is incorrect. April 15 is the tax filing deadline.
Answer option D is incorrect. All organizations with 100 or more employees must file the EEO-1 report by September 30, not the anniversary date of your organization reaching 100 employees.
Reference: PHR Exam Prep, Pearson Education, ISBN: 978-0-7897-3677-2. Chapter Four: Workforce Planning and Employment. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN:
978-1-586-44149, Section III, The US HR Body of Knowledge.
Chapter: Workforce Planning and Employment
Objective: Federal Employment Legislation
} #24
Which metric is used to determine organizational effectiveness?
- A. Trends in employee/department absenteeism
- B. Average time to fill job openings
- C. Revenue per full-time equivalent (FTE)
- D. Benefit costs as a percentage of payroll
𰸣C
}f
The metric most commonly used to determine organizational effectiveness is revenue per full-time equivalent (FTE) (B). At the SPHR level, organizational effectiveness metrics evaluate how well an organization converts human capital into business results.
Revenue per FTE measures productivity by showing how much revenue is generated for each employee. This metric directly links workforce utilization to financial outcomes, making it a strong indicator of how effectively the organization leverages its people to achieve strategic objectives. Because it integrates both operational and financial performance, it is widely used by senior leadership to assess overall effectiveness.
Average time to fill (A) is a staffing efficiency metric. Benefit costs as a percentage of payroll (C) is a cost management indicator. Absenteeism trends (D) reflect engagement or attendance issues but do not directly measure organizational output or effectiveness.
SPHR exam content emphasizes that effectiveness metrics focus on outcomes and value creation, not process efficiency alone. Revenue per FTE provides a clear, comparable, and strategic measure of organizational performance.
References :
* HRCI SPHR Exam Content Outline - Functional Area: Leadership and Strategy (organizational effectiveness metrics).
* HRCI SPHR Study Guide - Productivity and effectiveness measures.
} #25
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