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[General] Sample PMI PMI-PMOCP Questions Answers - PMI-PMOCP Exam Materials

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【General】 Sample PMI PMI-PMOCP Questions Answers - PMI-PMOCP Exam Materials

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PMI Project Management Office Certified Professional Sample Questions (Q105-Q110):NEW QUESTION # 105
The chief strategy officer and the PMO professional are working on the strategic plan while defining the long- term strategic vision of a rapidly growing startup. They are setting the strategic goals and developing action plans.
What should be the PMO professional's primary focus to help ensure alignment to these strategic goals?
  • A. Help prioritize projects based on their contributions to overall strategy and work to ensure that high- impact projects get the needed resources.
  • B. Help senior management track project and program progress with predefined key performance indicators (KPIs).
  • C. Help to obtain the project managers' feedback on the action plan to ensure continuous improvement and refinement of the objectives.
  • D. Help prioritize customer projects with the biggest monetary value and the highest impact on customer satisfaction.
Answer: A
Explanation:
The PMO professional's primary role in strategic alignment is toprioritize projects based on their strategic contribution and ensure that high-impact projects receive sufficient resources. This prioritization maximizes organizational value and supports strategic goal achievement.
Tracking KPIs (Option B), prioritizing customer projects by monetary value (Option C), and gathering project managers' feedback (Option D) are supportive but secondary activities.
PMI-PMOCP Strategic Alignment stresseseffective prioritization as critical to strategy execution.
References:
PMI-PMOCPExam Content Outline, Strategic Alignment Domain
PMI Practice Standard for Portfolio Management (2017), Prioritization
PMI PMO Value Ring, Strategy Execution

NEW QUESTION # 106
A well-established PMO unit is transforming from a traditional mix of controlling and directive functions to a customer-centric service model. The company culture is very hierarchical and the PMO professional faces some challenges ahead.
Which action should the PMO professional prioritize given the fundamental role of PMOs?
  • A. Build a service-oriented PMO value proposition into the new PMO charter.
  • B. Foster collaboration among key stakeholders so they become change agents for the process.
  • C. Evaluate the current portfolio management software tool to align with the new services.
  • D. Transform the PMO governance and processes to facilitate decision-making.
Answer: A
Explanation:
The PMI-PMOCP Strategic Alignment domain clearly positions the PMO's value proposition asthe cornerstone of its identity and alignment with organizational needs. When transitioning toward a customer-centric service model-especially in hierarchical cultures-the PMO must firstformalize and communicate its new value propositionin the PMO charter or similar foundational documents.
This formalization ensures clarity of purpose, aligns expectations, and legitimizes the PMO's evolving role.
While governance transformation (Option C) and fostering collaboration (Option D) are important steps, they should come after establishing a clear value proposition. Evaluating tools (Option A) is tactical and less impactful without strategic alignment.
PMI standards emphasize that a PMO's transformation starts with defining and communicating its value in a way that resonates with stakeholders and aligns with organizational strategy.
References:
PMI-PMOCPExam Content Outline, Strategic Alignment Domain
PMI Practice Standard for Project Management Offices (2013), PMO Value Proposition Section PMI PMO Value Ring, Service Orientation

NEW QUESTION # 107
During the last portfolio steering meeting, business representatives complained about the sudden unavailability of some critical resources for a project with very high visibility and importance. The PMO leader was not informed of this risk by the project manager.
Which action should the PMO leader take to avoid similar situations in the future?
  • A. Identify the skills the project managers need additional training in.
  • B. Schedule regular meetings with all of the project managers.
  • C. Review the processes identified as critical with the project managers.
  • D. Facilitate the adoption of risk management practices by project managers.
Answer: C
Explanation:
The PMO leader's role includes ensuring critical processes related to risk identification and escalation are clear and consistently followed. PMI-PMOCP highlights the importance ofreviewing and reinforcing critical processeswith project managers to prevent communication breakdowns and risk management failures. By reviewing these processes, the PMO leader ensures project managers understand their responsibilities for timely risk reporting and escalation.
While scheduling meetings (option B) and facilitating risk management adoption (option D) are supportive measures, the root cause often lies in process clarity and adherence. Identifying skills gaps (option C) can help but may not directly address process awareness. Strengthening critical processes mitigates risks effectively and improves governance transparency.
ReferenceMI Project Management Office Certified Professional (PMI-PMOCP)Examination Content Outline, PMI 2021.PMI-PMOCP Study Guide, Chapter on Governance and Risk Management.

NEW QUESTION # 108
An enterprise PMO (EPMO) in a large telecommunications company is overwhelmed with service requests from various departments. With limited resources, the EPMO cannot serve all customers and meet their expectations in the short term.
Which action should the PMO professional take to ensure efficient delivery?
  • A. Prioritize and assign service requests based on their strategic impact.
  • B. Educate customers on service-level agreements (SLAs) for each service.
  • C. Allocate PMO resources to incoming requests based on their experience.
  • D. Escalate the issue to the executive team and request additional resources.
Answer: A
Explanation:
The PMI-PMOCP Lifecycle Management domain guides PMOs toprioritize resources and services based on strategic impact, ensuring that limited capacity is allocated to initiatives that deliver the highest organizational value.
Escalation (Option A) may be necessary eventually but is not the immediate corrective action. Allocating resources by experience (Option B) ignores strategic prioritization. Educating customers on SLAs (Option D) is useful but secondary to prioritization decisions.
This prioritization approach helps the EPMO maximize impact, manage expectations, and optimize service delivery under constraints.
References:
PMI-PMOCPExam Content Outline, Lifecycle Management Domain
PMI Practice Standard for Project Management Offices (2013), Service Delivery and Prioritization PMI PMO Value Ring, Resource Management and Prioritization

NEW QUESTION # 109
The PMO has decided to expand its services by including project prioritization and status reporting to better visualize project execution.
Which action should the PMO professional take next?
  • A. Conduct regular project audits and reviews to ensure compliance and high quality.
  • B. Identify the PMO customers' needs and determine the most effective approach to meet expectations.
  • C. Employ new PMO team members to help provide the requested services.
  • D. Develop new services and frameworks to ensure they are appropriately planned for implementation.
Answer: B
Explanation:
When expanding PMO services, the first step is toengage with PMO customers to understand their needs and expectations. PMI-PMOCP stresses that customer-centric service design ensures relevance, adoption, and value delivery. By identifying and analyzing needs, the PMO can tailor its approach to prioritization and reporting effectively.
Options B, C, and D are subsequent actions that rely on understanding customer requirements first to be effective.
ReferenceMI Project Management Office Certified Professional (PMI-PMOCP)Examination Content Outline, PMI 2021.PMI-PMOCP Study Guide, Chapter on Service Delivery and Customer Engagement.

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