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[General] Exam Sales-101 Details | Sales-101 Valid Test Objectives

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【General】 Exam Sales-101 Details | Sales-101 Valid Test Objectives

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Candidates who become Salesforce Sales-101 certified demonstrate their worth in the Salesforce field. The Salesforce Certified Sales Foundations (Sales-101) certification is proof of their competence and skills. This is a highly sought-after skill in large Salesforce companies and makes a career easier for the candidate. To become certified, you must pass the Salesforce Certified Sales Foundations (Sales-101) certification exam. For this task, you need high-quality and accurate Salesforce Certified Sales Foundations (Sales-101) exam dumps. We have seen that candidates who study with outdated Salesforce Certified Sales Foundations (Sales-101) practice material don't get success and lose their resources.
Salesforce Sales-101 Exam Syllabus Topics:
TopicDetails
Topic 1
  • Deal Management: This section of the exam measures skills of Account Executives and includes qualifying prospects, understanding customer strategies and challenges, and defining solution scope. It emphasizes presenting value propositions, addressing challenges to close deals, and securing customer commitment for formal contracts.
Topic 2
  • Planning: This section of the exam measures skills of Account Executives and covers territory planning, engaging key accounts, and calculating sales quota attainability. It also emphasizes developing strong business relationships and partnerships with key roles and personas to drive long-term success.
Topic 3
  • Customer Success: This section of the exam measures skills of Sales Representatives and explains post-sales actions, order booking, and fulfillment. It also reviews the customer journey after the sale and evaluates the realized versus expected value to ensure satisfaction and retention.
Topic 4
  • Forecasting: This section of the exam measures skills of Account Executives and assesses forecasting accuracy, evaluating risks and opportunities, and understanding the inputs that drive forecasting. It ensures consistency in opportunity management and reliable business predictions.

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Salesforce Certified Sales Foundations Sample Questions (Q85-Q90):NEW QUESTION # 85
A sales representative presented a solution and overcame the objections, but the prospect is still not completely ready to commit. The sales rep suspects the prospect is unsure about the product and will want to return it. The sales rep decides to let the prospect try out the product for a predetermined period.
Which type of close was chosen?
  • A. Puppy Dog
  • B. Assumptive
  • C. Summary
Answer: A
Explanation:
A puppy dog close is a sales technique that involves letting the prospect try out the product or service for a limited time, hoping that they will fall in love with it and buy it. This type of close is often used for products thathave a high emotional appeal, such as cars, jewelry, or pets. The sales representative in this scenario chose a puppy dog close because they suspected the prospect was unsure about the product and wanted to give them a chance to experience its benefits firsthand. References:
* Cert Prep: Salesforce Certified Sales Representative, Unit 5: Close the Deal
* [Sales Rep Training], Unit 2:Close the Deal
* Salesforce Certified Sales Representative Exam Guide, Section 5: Closing Deals

NEW QUESTION # 86
A new sales representative is struggling to fill the top of their sales funnel.
What is the potential benefit of revisiting dead opportunities?
  • A. To see it new decision makers are available
  • B. To determine if the customer needs have changed
  • C. To gain customer feedback and improve their approach
Answer: B
Explanation:
Determining if the customer needs have changed is a potential benefit of revisiting dead opportunities. Dead opportunities are prospects who did not buy the product for various reasons, such as budget, timing, or fit.
Revisiting dead opportunities can help to identify if their situation has changed, if their pain points have increased, or if they are more open to considering the product again.References:https://www.salesforce.com
/resources/articles/lead-generation/#lead-generation-strategies

NEW QUESTION # 87
Which aspects of a prospect's buying culture and climate should a sales representative consider as part of the qualificationprocess?
  • A. Decision-making process, urgency for change, and openness to new solutions
  • B. Standard billing terms, legal authority, and payment methods
  • C. Preferred communication channels, time zone, and office hours
Answer: A
Explanation:
In the qualification process, a sales representative should consider aspects of a prospect's buying culture and climate such as the decision-making process, urgency for change, and openness to new solutions.
Understanding these elements helps the sales rep tailor their approach to align with the prospect's priorities and decision-making dynamics. Knowing who is involved in the decision-making, how urgent the need for a solution is, and how receptive the organization is to adopting new technologies or approaches can significantly impact the strategy for engaging with the prospect and ultimately, the success of the sale.
Salesforce advocates for a thorough qualification process that includes assessing these factors to better understand the prospect's needs and how to effectively addressthem.
Reference:Salesforce Blog - Understanding Customer Needs

NEW QUESTION # 88
A sales representative spends time building their pipeline with many opportunities. Their conversion percentage is fairly high, yet the total pipeline volume is far from their quota.
Which strategy would help the sales rep increase their pipeline health?
  • A. Be patient knowing that the numbers will eventually improve over time.
  • B. Analyze the potential deal size and decision makers' authority.
  • C. Challenge their manager about whether their sales quota is realistic.
Answer: B
Explanation:
Analyzing the potential deal size and decision makers' authority is the best strategy to increase the pipeline health, because it can help the sales rep to prioritize the most valuable and likely opportunities, and focus on influencing the key stakeholders who can approve the purchase.This can increase the average deal size and the win rate, and ultimately help the sales rep to achieve their quota. Being patient or challenging the manager are not effective strategies, because they do not address the root cause of the low pipeline volume, and may result in missed targets or reduced motivation. The sales rep should take proactive actions to improve their pipeline quality and quantity, and seek feedback and guidance from their manager if needed. References: Certification - Sales Representative - Trailhead, [Sales Rep Training: Create Effective Selling Habits - Trailhead]

NEW QUESTION # 89
A sales representative is having a difficult conversation with a customer who is delaying making a decision to move forward without providing much detail.
What should the sales rep do to uncover why the customer is delaying the decision?
  • A. Highlightthe benefits of the product to the customer.
  • B. Ask pointed questions to identify customer interests.
  • C. Discuss the customer's concerns with their internal team.
Answer: B
Explanation:
Asking pointed questions to identify customer interests is what the sales repshould do to uncover why the customer is delaying the decision. Pointed questions are questions that are direct, specific, and focused on a particular topic or issue. Pointed questions help to get to the core of the customer's hesitation, concerns, or objections, as well as to provide relevant information or solutions that can persuade them to take action.
References:https://www.salesforce.com/resou ... les-questions-types

NEW QUESTION # 90
......
Candidates who are preparing for the Salesforce exam suffer greatly in their search for preparation material. You won't need anything else if you prepare for the exam with our Salesforce Sales-101 Exam Questions. Our experts have prepared Salesforce Certified Sales Foundations with dumps questions that will eliminate your chances of failing the exam.
Sales-101 Valid Test Objectives: https://www.freepdfdump.top/Sales-101-valid-torrent.html
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