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[Hardware] New CIS-CSM Test Pass4sure & CIS-CSM Exam Vce

fredlon522

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【Hardware】 New CIS-CSM Test Pass4sure & CIS-CSM Exam Vce

Posted at 13 hour before      View：7 | Replies：1        Print      Only Author   [Copy Link] 1#
2026 Latest ExamDumpsVCE CIS-CSM PDF Dumps and CIS-CSM Exam Engine Free Share: https://drive.google.com/open?id=19W3V90rwB8P0rXnryh56fIvdRsGkv5Vw
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ServiceNow Certified Implementation Specialist - Customer Service Management (CIS-CSM) exam is designed for professionals who are looking to validate their skills and knowledge in implementing ServiceNow Customer Service Management solutions. ServiceNow Certified Implementation Specialist - Customer Service Management Exam certification is intended for individuals who possess a deep understanding of customer service processes and are proficient in configuring and customizing the ServiceNow platform to meet the needs of their clients. The CIS-CSM exam is a rigorous test of a candidate's abilities and requires a thorough understanding of ServiceNow functionality, including Incident Management, Knowledge Management, Service Level Management, and Service Catalog Management.
ServiceNow CIS-CSM (ServiceNow Certified Implementation Specialist - Customer Service Management) Certification Exam is designed for individuals who want to demonstrate their expertise in the implementation and management of ServiceNow's customer service management solution. ServiceNow Certified Implementation Specialist - Customer Service Management Exam certification is ideal for those who work with ServiceNow's customer service management solution on a regular basis and are responsible for its implementation and management. CIS-CSM exam covers a variety of topics, including customer service management processes, customer service management configuration, and customer service management reporting.
Take Your Exam Preparations Anywhere with Portable ServiceNow CIS-CSM PDF Questions from ExamDumpsVCECIS-CSM exam certification is very useful in your daily work in IT industry. When you decide to attend the CIS-CSM exam test, it is not an easy thing at begin. First, you should have a detail study plan and have a basic knowledge of the CIS-CSM actual test. Here, ServiceNow CIS-CSM test pdf dumps are recommended to you for preparation. CIS-CSM Pdf Torrent will tell you the basic question types in the actual test and give the explanations where is available. With the help of the CIS-CSM vce dumps, you will be confident to attend the CIS-CSM actual test and get your certification with ease.
ServiceNow CIS-CSM (ServiceNow Certified Implementation Specialist - Customer Service Management) Certification Exam is designed to test the proficiency of individuals in implementing and managing the ServiceNow Customer Service Management (CSM) application. ServiceNow Certified Implementation Specialist - Customer Service Management Exam certification is ideal for professionals who work with ServiceNow CSM on a daily basis and are looking to validate their skills and knowledge. CIS-CSM Exam covers a wide range of topics such as configuring and managing customer service processes, understanding ServiceNow CSM data model, and integrating ServiceNow CSM with other applications.
ServiceNow Certified Implementation Specialist - Customer Service Management Exam Sample Questions (Q69-Q74):NEW QUESTION # 69
To which recipient types can targeted communications (publications) be sent? (Choose two.)
  • A. Outsourced Service Providers
  • B. Contacts
  • C. Households
  • D. Internal users
Answer: B,D

NEW QUESTION # 70
A consumer service agent receives and accepts a case which was created by a consumer. The agent needs and requests more information from the consumer. After receiving the information, the agent proposes a solution that is accepted by the consumer Given this scenario, what is the chronological order of case states used to manage this case?
  • A. New > Work in Progress > On Hold > Work in Progress > Resolved > Closed
  • B. New > Open > Work in Progress > Solution Proposed > Closed
  • C. Open > Pending > Work in Progress > Resolved > Closed
  • D. New > Open > Awaiting Info > Open > Resolved > Closed
Answer: D
Explanation:
https://docs.servicenow.com/bund ... viceCaseStates.html

NEW QUESTION # 71
What is the purpose of the sidebar feature in CSM Configurable Workspace?
  • A. To enable agents to collaborate with other agents or Subject Matter Experts (SMEs) in real-time for faster case resolution
  • B. Enables agents to access response templates to help them resolve cases faster and more efficiently
  • C. Enables managers lo discreetly monitor chats between agents and customers
  • D. Enables agents to keep information regarding details of the case visible at all times
Answer: A
Explanation:
https://docs.servicenow.com/bund ... loring-sidebar.html

NEW QUESTION # 72
What features are included with the Customer Service Portal?
Choose 3 answers
  • A. Links to information sources such as the knowledge base, community and customer support
  • B. Search feature to get Information from several repositories
  • C. Header with links for different customer activities such as creating a case
  • D. The ability to create new accounts
  • E. Links to marketing promotions and product coupons
Answer: A,B,C
Explanation:
https://docs.servicenow.com/bund ... ustomer-portal.html

NEW QUESTION # 73
In CSM Asset Management has a different meaning than in ITSM or Corporate Finance Which of the following defines Asset Management in CSM?
  • A. The process of developing, operating, maintaining, upgrading, and disposing of assets in me most cost-effective manner
  • B. Asset management has different use cases for tracking specific products or services customers are using Most Voted
  • C. It includes all of the data crucial to support customers as efficiently as possible
  • D. A generic activity or process responsible for tracking and reporting the value and ownership of assets throughout their lifecycle
Answer: B

NEW QUESTION # 74
......
CIS-CSM Exam Vce: https://www.examdumpsvce.com/CIS-CSM-valid-exam-dumps.html
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noahsco146

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Posted at 1 hour before        Only Author  2#
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