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[General] Sales-Con-201 Testking & Sales-Con-201 Latest Exam Cost

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【General】 Sales-Con-201 Testking & Sales-Con-201 Latest Exam Cost

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Salesforce Certified Sales Cloud Consultant Sample Questions (Q42-Q47):NEW QUESTION # 42
When emails sync by Einstein Activity Capture, how are the emails matched to Sales Cloud records?
  • A. Matching is based on any Email field.
  • B. Matching Is based on the standard Email field.
  • C. Matching is based on Full Name and standard Email field.
Answer: B
Explanation:
With Einstein Activity Capture, emails are matched to Sales Cloud records based on the standard Email field. Here's why:
* Matching Logic: Einstein Activity Capture uses the email address in the standard Email field of Lead or Contact records to automatically associate emails with corresponding records. This ensures that communications are correctly linked to relevant Sales Cloud data.
* Standard Field Matching: By matching on the standard Email field, Salesforce ensures consistency and accuracy in associating emails with Lead and Contact records, facilitating better tracking and visibility into customer interactions.
* Salesforce Best Practices: Salesforce's documentation specifies that Einstein Activity Capture uses the standard Email field for matching, which allows for reliable and consistent syncing of email interactions.
* References: Additional details on Einstein Activity Capture and Email Matching can be found in Salesforce resources, which outline how emails are matched to Lead and Contact records based on standard fields.
In summary, matching is based on the standard Email field (Option A) for associating emails with Sales Cloud records when using Einstein Activity Capture.

NEW QUESTION # 43
Sales stages are shared between sales methodologies at Cloud Kicks. There are three product lines with unique sales methodologies. A few sales stages overlap between the three product lines.
What should the consultant do?
  • A. Create three opportunity stages.
  • B. Create three sales processes.
  • C. Create three account teams.
Answer: B
Explanation:
In Salesforce, when there are multiple sales methodologies that utilize different sales stages, it is best practice to create separate sales processes for each methodology. Since Cloud Kicks has three distinct product lines with unique sales methodologies and some overlapping sales stages, creating three separate sales processes allows each product line to have a tailored approach. Each sales process can be customized to include only the relevant sales stages for that methodology, ensuring clarity for sales reps and proper reporting for each product line.
For more on setting up sales processes, refer to Salesforce documentation: Sales Process Creation and Management.
Cloud Kicks has three product lines, each with unique sales methodologies, but some sales stages overlap between them. To accommodate this, the consultant should create three sales processes.
Key Points:
* Sales Processes in Salesforce:
* A sales process in Salesforce defines the stages that are available for opportunities in a particular sales methodology.
* By creating multiple sales processes, each can have a tailored set of stages relevant to the specific product line.
* Shared Sales Stages:
* Since some stages overlap, these can be included in multiple sales processes.
* This approach avoids redundancy by reusing common stages across different processes.
* Opportunity Record Types:
* Each sales process can be associated with an opportunity record type.
* Record types allow different page layouts and picklist values, enabling customization for each product line.
* Benefits:
* Provides clarity for sales reps by showing only relevant stages for each product line.
* Enhances reporting and forecasting accuracy by aligning stages with specific sales methodologies.
Why Other Options Are Less Suitable:
* A. Create three account teams:
* Account teams are used to define groups of users working on an account. They are not related to defining sales stages or processes.
* B. Create three opportunity stages:
* Creating only three opportunity stages would not accommodate the unique sales methodologies or overlapping stages. It oversimplifies the requirement.
Salesforce Sales Cloud References:
* Defining Sales Processes: Salesforce Help - Define Sales Processes
* Opportunity Record Types and Sales Processes: Salesforce Help - Customize Opportunity Stages
* "You can create different sales processes that include some or all of the picklist values for the Stage field."
* Benefits of Multiple Sales Processes:
* Allows customization of the sales cycle for different products or business lines.
* Improves user experience by simplifying the picklist options relevant to each process.
By creating three sales processes, Cloud Kicks can effectively manage unique sales methodologies for each product line while accommodating overlapping sales stages.

NEW QUESTION # 44
Universal Containers (UC) deployed Sales Cloud 3 months ago to the North American sales teams. One of the reasons UC selected Sales Cloud is its mobile support which provides flexibility for sales reps.
How should the consultant assure UC's management that Sales Cloud is being successfully adopted on mobile devices?
  • A. Review the user profiles for mobile device permissions.
  • B. Report on the opportunity records created on a mobile device.
  • C. Download the Login History report and filter by device type.
Answer: B
Explanation:
To assess mobile adoption of Sales Cloud at Universal Containers, Salesforce administrators can use the Login History report, filtering by device type to see which logins occurred via mobile devices. This report provides detailed insights into how often users are accessing Salesforce through mobile, enabling management to gauge adoption specifically for mobile platforms. This method is efficient as it leverages Salesforce's built-in reporting capabilities, allowing for quick and clear analysis of user engagement on mobile, which directly aligns with UC's goals for flexibility and mobile accessibility.
Using this report is recommended over tracking opportunity records created on mobile, as login history gives a broader view of usage patterns across various mobile devices and not just specific actions like record creation

NEW QUESTION # 45
Universal Containers (UC) has Account and Contact data it wants to migrate to Sales Cloud. The data comes from several sources and the data quality is unknown. The consultant wants to assess the entire data set for quality prior to loading it to production without impacting UC's current operations. The consultant recommends using a Full Copy sandbox as an initial step.
Which Sales Cloud feature should the consultant use to support this approach?
  • A. External IDs
  • B. Duplicate Jobs
  • C. Import Wizard
Answer: B
Explanation:
When migrating data to Sales Cloud, especially from various sources with potentially unknown data quality, Duplicate Jobs are useful for assessing and managing duplicates within Salesforce. Duplicate Jobs allow consultants to identify duplicate records across the data set before loading it into production.
Using Duplicate Jobs for Data Quality Assessment: Duplicate Jobs can run against imported data in a sandbox environment to identify and report potential duplicate records, allowing for cleansing and merging as necessary.
Ensuring Clean Data Migration: This method enables data assessment and cleanup without impacting the live system, which is essential for maintaining operations while ensuring data quality.
Option A (Import Wizard) is more suited for small-scale imports, and Option C (External IDs) are mainly for data relationships rather than quality assessment. Salesforce's Duplicate Management documentation provides more insights on using Duplicate Jobs for data quality checks.

NEW QUESTION # 46
A consultant for Cloud Kicks is migrating data from an on-premises system to Salesforce. The consultant has imported Account records, and is attempting to import the associated Contacts using Data Loader, but the import has failed records. The error messages all read UNABLE TO LOCK ROW.
What is causing these records to fail?
  • A. Contact records should be imported in the same batch as Account records.
  • B. An Apex trigger on the Account object is firing on insert and causing the Contact import to fall.
  • C. Updates to child records that have the same parent records are being processed simultaneously.
Answer: C
Explanation:
The "UNABLE TO LOCK ROW" error typically occurs when multiple processes attempt to update child records that share the same parent record at the same time. In this case, when importing Contacts associated with Accounts, the Data Loader is likely attempting to update several Contacts for the same Account simultaneously, causing row-level locking issues.
Salesforce's documentation explains that row locks can occur when related records are updated concurrently.
To avoid this, it is recommended to batch imports so that child records with the same parent are processed sequentially rather than simultaneously.

NEW QUESTION # 47
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