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[General] Valid Salesforce Plat-Admn-201 Exam Questions are Conveniently Available in PDF

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【General】 Valid Salesforce Plat-Admn-201 Exam Questions are Conveniently Available in PDF

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Salesforce Plat-Admn-201 Exam Syllabus Topics:
TopicDetails
Topic 1
  • Agentforce AI: This domain introduces AI-powered agents in Salesforce, covering use cases, configuration in Agent Builder, security considerations, and troubleshooting agent permissions.
Topic 2
  • Sales and Marketing Applications: This domain addresses sales cycle management from leads to opportunities, including productivity features, lead automation, campaign management, forecasting, and Einstein for Sales capabilities.
Topic 3
  • Productivity and Collaboration: This domain addresses activity management, Chatter collaboration, Salesforce mobile app customization, and AppExchange applications including managed and unmanaged packages.
Topic 4
  • Data and Analytics Management: This domain focuses on data operations including importing, exporting, and backing up data, maintaining data quality through validation rules, and creating reports and dashboards while understanding sharing model impacts.
Topic 5
  • Object Manager and Lightning App Builder: This domain focuses on Salesforce data architecture, including object relationships, field customization, page layout management, and understanding the implications of field deletions on dependent features.
Topic 6
  • Service and Support Applications: This domain covers case management systems, including case assignment, queues, and automation through escalation rules, auto-response rules, and Einstein for Service.
Topic 7
  • Configuration and Setup: This domain covers foundational administrative tasks including company settings, user interface configuration, user management with licenses and access controls, and implementing security measures through login restrictions and the Salesforce sharing model.

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Salesforce Certified Platform Administrator Sample Questions (Q125-Q130):NEW QUESTION # 125
Universal Containers wants to track all stakeholders involved in its sales opportunities to ensure proper relationship management. Sales reps need to identify who has decision-making authority, who influences the buying process, and who serves as the primary contact for each deal. Which feature should a Platform Administrator configure to meet this requirement?
  • A. Use standard fields on opportunities to track stakeholder information.
  • B. Set up account teams to track stakeholders across multiple opportunities.
  • C. Configure opportunity team members to track internal and external stakeholders.
  • D. Use contact roles on opportunities to identify stakeholder involvement and influence.
Answer: D
Explanation:
Opportunity Contact Roles allow sales reps to link multiple Contacts to a single Opportunity and assign a specific "Role" to each, such as "Decision Maker," "Influencer," or "Economic Buyer." This provides the visibility needed to understand the "buying committee" for a deal. It also allows for the designation of a "rimary Contact." Opportunity Teams (Option A) are used to track internal staff working the deal. Account Teams (Option B) track collaboration at the account level but are not deal-specific. Standard fields (Option C) are insufficient for tracking a "one-to-many" relationship between an opportunity and multiple contacts with unique roles. Contact Roles are the standard feature designed exactly for stakeholder management in the sales process.

NEW QUESTION # 126
A Platform Administrator deactivates an agent to add a new topic and action. What happens to any ongoing user conversations with the agent?
  • A. The agent will pause the conversation and resume once reactivated.
  • B. The agent window automatically closes to prevent new messages.
  • C. The agent will continue conversations using the deactivated agent until reactivated.
  • D. The agent will send a system error message as a response to any new messages.
Answer: C
Explanation:
In the Agentforce environment, deactivating an agent to make configuration changes (like adding a Topic or Action) does not immediately terminate existing sessions. To ensure a smooth user experience, Salesforce allows ongoing conversations to continue using the version of the agent that was active when the session started. The "deactivation" simply prevents new sessions from being initiated. Once the administrator reactivates the agent, new sessions will utilize the updated configuration, while current users finish their interactions without interruption or "system errors". The window does not automatically close, and the conversation is not "paused" in a way that requires the user to wait for reactivation

NEW QUESTION # 127
A sales manager receives a URL to a Dashboard folder containing several dashboards. However, when the sales manager clicks on the URL, a message appears stating, "We couldn't find the record you're trying to access." What is the reason for this?
  • A. The Dashboard folder is set to Private.
  • B. View access has not been granted to the Dashboard folder.
  • C. The sales manager does not have the correct permission set.
  • D. The sales manager needs the correct sales user profile.
Answer: B
Explanation:
In Salesforce, access to reports and dashboards is controlled at the Folder level. Even if a user has the direct URL to a dashboard, they cannot view it unless the folder containing that dashboard has been shared with them. When a user receives the "We couldn't find the record" error, it typically means they lack View access to the folder. To resolve this, the owner of the folder (or an administrator) must go to the folder's sharing settings and explicitly add the sales manager, their role, or a public group they belong to. Options A and B are less likely because standard sales profiles usually have the general "Run Reports" and "View Dashboards" permissions; the issue here is specific record-level access to that folder's content. Option C is a specific state of a folder (Private to the creator), which is essentially the same as saying access has not been granted to others.

NEW QUESTION # 128
A Platform Administrator at Cloud Kicks is trying to set up a new user but receives an error about a duplicate username when trying to save the user record. What is causing this error to happen?
  • A. The username must be unique across all Salesforce orgs.
  • B. The username has a restricted domain name within it.
  • C. The email address and username must be unique across all Salesforce orgs.
  • D. The username was not configured in the format of an email address.
Answer: A
Explanation:
In the Salesforce architecture, the Username is a globally unique identifier4949. This means that once a username (e.g., admin@cloudkicks.com) is used in any Salesforce organization (including production, sandboxes, and developer editions), it cannot be used again in any other organization worldwide. This often causes confusion because while an Email Address can be reused across multiple Salesforce users and orgs, the Username must remain distinct51. If an administrator receives a duplicate username error, it means the desired username is already taken by a user in another instance of Salesforce. 54Option A is incorrect because usernames must be in email format, but they don't have to be a valid functioning email. Option B is incorrect because only the username has this global uniqueness requirement, not the email address.

NEW QUESTION # 129
What are three characteristics of a master-detail relationship?
  • A. Each object can have up to five master-detail relationships.
  • B. Permissions for the detail record are set independently of the master.
  • C. The owner field on the detail records is the owner of the master record.
  • D. Roll-up summaries are supported in master-detail relationships.
  • E. The master object can be a standard or custom object.
Answer: C,D,E
Explanation:
A Master-Detail Relationship is a tight coupling between two objects that provides several unique functionalities:
Master Object Types: The master can be either a standard object (like Account) or a custom object (Option B).
Roll-up Summaries: This relationship type is the only one that natively supports Roll-up Summary fields, allowing the master record to calculate counts, sums, or averages of fields on the detail records (Option C).
Ownership and Security: The detail record inherits its owner and its security/sharing settings from the master record. Consequently, there is no "Owner" field on a detail record; it is always owned by the owner of the master (Option D).
Option A is incorrect because detail records cannot have independent permissions. Option E is incorrect because an object can only have a maximum of two master-detail relationships. This relationship is ideal for parent-child scenarios where the child's existence is entirely dependent on the parent.

NEW QUESTION # 130
......
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