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[General] 最新的ADX261最新考古題，最新的考試題庫幫助妳壹次性通過ADX261考試

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【General】 最新的ADX261最新考古題，最新的考試題庫幫助妳壹次性通過ADX261考試

Posted at yesterday 23:00      View：6 | Replies：0        Print      Only Author   [Copy Link] 1#
此外，這些KaoGuTi ADX261考試題庫的部分內容現在是免費的：https://drive.google.com/open?id=1drujE6jJWmZYB2emEpsHN7UXKzSu3nq4
現在Salesforce ADX261 認證考試是很多IT人士參加的最想參加的認證考試之一，是IT人才認證的依據之一。通過這個考試是需要豐富的知識和經驗的，而積累豐富的知識和經驗是需要時間的。也許你會選擇一些培訓課程或培訓工具，花一定的錢選擇一個高品質的培訓機構培訓是值得的。KaoGuTi就是一個可以滿足很多參加Salesforce ADX261 認證考試的IT人士的需求的網站。KaoGuTi的產品是對Salesforce ADX261 認證考試提供針對性培訓的，能讓你短時間內補充大量的IT方面的專業知識，讓你為Salesforce ADX261 認證考試做好充分的準備。
誰想要獲得Salesforce ADX261認證？我們所知道的該考試是非常具有挑戰性的，隨著最新的ADX261考古題上線，您將更方便快捷的獲得認證。如果您不相信我們，可以先下載我們的免費PDF試用版的ADX261問題和答案，我們將保證您100%成功。對于擁有高品質的Salesforce ADX261題庫是絕對值得信賴的，為了配合當真正的考試，我們的專家在不斷的更新我們的問題和答案。如果使用我們的ADX261考古題沒有通過考試，我們將無條件的退款。
ADX261最新考古題：Administer and Maintain Service Cloud幫助您壹次通過考試，Salesforce ADX261考試大綱每個人心裏都有一個烏托邦的夢，夢境的虛有讓人覺得心灰意冷，在現實中，其實這並不是虛有的，只要你採取一定的方是方法，一切皆有可能。Salesforce的ADX261考試認證將會從遙不可及變得綽手可得。這是為什麼呢，因為有KaoGuTi Salesforce的ADX261考試培訓資料在手，KaoGuTi Salesforce的ADX261考試培訓資料是IT認證最好的培訓資料，它以最全最新，通過率最高而聞名，而且省時又省力，有了它，你將輕鬆的通過考試。實現了你的夢想，你就有了自信，有了自信你將走向成功。
最新的 Certified Service Cloud Consultant ADX261 免費考試真題 (Q68-Q73):問題 #68
As part of a service improvement project, Cloud Kicks (CK) has implement Knowledge management for its support agents. Several months after the implementation, CK management notices an inconsistency in reported customer satisfaction, CPIS show a decrease; however, many customers have provided testimonials about great support experinces.
Which KPI should help explain the disparity?
  • A. Track not promoter scores as part of an automated survey after case closure for every cote.
  • B. Measure difference in CSAT ol cases with and without articles attached.
  • C. Benchmark the average cases per agent versus the team average across each case channel
  • D. Track the average calls per day, average cases per agent, and average cases per case type.
答案：A
解題說明：
Tracking Net Promoter Scores (NPS) as part of an automated survey after case closure for every case is a KPI that can help explain the disparity between customer satisfaction and CSAT. NPS is a metric that measures how likely customers are to recommend a company or product to others, based on a scale from 0 to 10. NPS can help capture the overall loyalty and satisfaction of customers, as well as their feedback and testimonials. NPS can be integrated with Salesforce using third-party apps or custom solutions. Verified Reference: : https://help.salesforce.com/s/ar ... view.htm&type=5 : https://help.salesforce.com/s/ar ... orce.htm&type=5

問題 #69
A recent work task entiys sVa service center rtviaUd that service agents perform the same steps when closing a case and sending a survey through email. These steps take around l minute per case. With minions of cases closed each year, it is important to improve the efficiency of this operation.
What are two recommended Service Ctoud features that work togethe' to improve the process'
Choose 2 answers
  • A. Email Temp ates
  • B. Macros
  • C. Global Quick Action
  • D. Quick Text
答案：A,D

問題 #70
Which two capabilities of Lightning Knowledge ensure accurate content in Articles? Choose 2 answers
  • A. Knowledge Action to Publish an Article once the Article is approved.
  • B. Validation Rules for article record types to verify all fields during creation.
  • C. Data Category to assign an article record type to a Reviewer.
  • D. Approval Process that assigns an Article to a Reviewer Queue.
答案：C,D

問題 #71
Universal Containers wants to let its customers interact in real time with support agents from their computers and mobile devices.
Which feature should a consultant recommend to meet this requirement?
  • A. Web-to-Case
  • B. Knowledge articles
  • C. Einstein Chat Bot
答案：C
解題說明：
To enable real-time interaction between customers and support agents from computers and mobile devices, implementing an Einstein Chat Bot is recommended. Chatbots provide an immediate, interactive communication channel that can escalate complex issues to live agents, enhancing the customer support experience across devices.

問題 #72
A recent work task entiys sVa service center rtviaUd that service agents perform the same steps when closing a case and sending a survey through email. These steps take around l minute per case. With minions of cases closed each year, it is important to improve the efficiency of this operation.
What are two recommended Service Ctoud features that work togethe' to improve the process' Choose 2 answers
  • A. Email Temp ates
  • B. Macros
  • C. Quick Text
  • D. Global Quick Action
答案：A,B
解題說明：
These are two Service Cloud features that work together to improve the process of closing a case and sending a survey through email. Macros are tools that allow agents to automate common or repetitive tasks on a record, such as sending an email or updating a field. Macros can help agents save time and avoid errors when closing a case and sending a survey through email. Email Templates are tools that allow administrators to create predefined email messages that can be used for common purposes, such as sending surveys or confirmations. Email Templates can help ensure consistent and professional communication with customers. Verified Reference: : https://help.salesforce.com/s/ar ... view.htm&type=5 : https://help.salesforce.com/s/ar ... view.htm&type=5

問題 #73
......
Salesforce 的 ADX261 認證是熱門認證之一。如果獲得該項資格認證工程師，可以讓你增加求職砝碼。獲得與自身技術水準相符的技術崗位，將輕鬆跨入IT白領階層拿取高薪。針對 KaoGuTi 的 ADX261 認證考試考古題，本題庫網提供兩種版本的題庫格式：ADX261 PDF版本(電子書格式)，可將題庫列印出來、可PC閱讀、可拷貝；ADX261 軟件版本，多功能在線模擬測試，可以重複在多台電腦安裝使用, 不限IP。
ADX261考試大綱: https://www.kaoguti.com/ADX261_exam-pdf.html
一般人為了通過Salesforce ADX261 認證考試都需要花費大量的時間和精力來復習備考，你覺得成功很難嗎，在購買KaoGuTi的ADX261考古題之前，你還可以下載免費的考古題樣本作為試用，選擇KaoGuTi ADX261考試大綱就選擇了成功，Salesforce ADX261最新考古題 在如今人才濟濟的社會中，IT專業人士是很受歡迎的，但競爭也很大，Salesforce Administer and Maintain Service Cloud - ADX261 考试资料一定能帮助你获得最新 Certified Service Cloud Consultant 认证资格，擁有了KaoGuTi Salesforce的ADX261考試認證培訓資料，等於擁有了一個美好的前程，你將邁向成功，Salesforce ADX261 最新考古題 考試近在眼前，你可以信心滿滿地迎接考試嗎？
因為以對方所展現出來的恐怖實力，完全可以把場中所有人短時間內都殺死，其實不光是她，暗處的壹雙黑眸也將這壹切盡收眼底，一般人為了通過Salesforce ADX261 認證考試都需要花費大量的時間和精力來復習備考，你覺得成功很難嗎？
熱門的ADX261最新考古題和有效的Salesforce認證培訓 - 100％合格率Salesforce Administer and Maintain Service Cloud在購買KaoGuTi的ADX261考古題之前，你還可以下載免費的考古題樣本作為試用，選擇KaoGuTi就選擇了成功，在如今人才濟濟的社會中，IT專業人士是很受歡迎的，但競爭也很大。
從Google Drive中免費下載最新的KaoGuTi ADX261 PDF版考試題庫：https://drive.google.com/open?id=1drujE6jJWmZYB2emEpsHN7UXKzSu3nq4
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