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[General] Study PEGACPDC25V1 Material & PEGACPDC25V1 Exam Dumps

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【General】 Study PEGACPDC25V1 Material & PEGACPDC25V1 Exam Dumps

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Pegasystems PEGACPDC25V1 Exam Syllabus Topics:
TopicDetails
Topic 1
  • Contact policy and volume constraints: This domain covers managing contact policies to limit how often customers receive communications, focusing on controlling action exposure and volume in outbound channels while configuring appropriate tracking periods.
Topic 2
  • Actions and treatments: Focuses on defining and managing customer actions for web and outbound channels.
Topic 3
  • Engagement policies: Addresses creating engagement policies, strategies, and customer journeys that govern contact timing and frequency.
Topic 4
  • Next-Best-Action concepts: Covers one-to-one engagement fundamentals, contact center optimization, always-on outbound strategies, and next-best-action optimization.
Topic 5
  • Channels: Covers implementing real-time containers, offer emails, and third-party integrations for multi-channel delivery.

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Pegasystems Certified Pega Decisioning Consultant 25 Sample Questions (Q74-Q79):NEW QUESTION # 74
MyCo, a telecom company, wants to start promoting data plan offers through SMS to qualified customers.
The marketing team needs to ensure that the outbound run always uses the latest customer information.
What do you configure to implement this requirement?
  • A. Select the Refresh the audience checkbox.
  • B. Select a different audience sample with a similar profile.
  • C. Run the starting population segment daily.
  • D. Trigger an external Extract-Transform-Load (ETL) process.
Answer: A

NEW QUESTION # 75
U+ Bank has decided to use the Pega Customer Decision Hub, M to recommend more relevant banner ads to its customers when they visit the personal portal. Select each placement type on the left and drag it to the correct requirement on the right.

Answer:
Explanation:

Explanation:
A screenshot of a computer screen AI-generated content may be incorrect.

NEW QUESTION # 76
U+ Bank wants to use Pega Customer Decision Hub"* to display a credit card offer, the Standard Card, to every customer who logs in to the bank website.
What three of the following artifacts are mandatory to implement this requirement? (Choose Three)
  • A. Customer engagement policies.
  • B. Real-time containers.
  • C. A business structure.
  • D. An action and the associated web treatment.
  • E. Customer contact policies.
Answer: B,D

NEW QUESTION # 77

U+ Bank wants to offer credit cards only to low-risk customers. The customers are divided into various risk segments from Good to Very Poor. The risk segmentation rules that the business provides use the Average Balance and the customer Credit Score.
As a decisioning architect, you decide to use a decision table and a decision strategy to accomplish this requirement in Pega Customer Decision Hub.
Using the decision table, which label is returned for a customer with a credit score of 240 and an average balance 35000?
  • A. Good
  • B. Poor
  • C. Fair
  • D. Very Poor
Answer: B
Explanation:
Using the decision table, you can find the label for a customer with a credit score of 240 and an average balance of 35000 by following these steps:
* Start from the top row and check if the customer's credit score is less than 150. If yes, then the label is Very Poor. If no, then move to the next row.
* Check if the customer's credit score is less than 175 and their average balance is less than 25000. If yes, then the label is Poor. If no, then move to the next row.
* Check if the customer's credit score is less than 200 and their average balance is less than 50000. If yes, then the label is Fair. If no, then move to the next row.
* Check if the customer's credit score is less than 250 and their average balance is less than 75000. If yes, then the label is Good. If no, then move to the last row.
* The last row applies to all other cases that do not match any of the previous conditions. The label for this row is Very Poor.
In this case, the customer's credit score is not less than 150, so the first row does not apply. The customer's credit score is less than 175, but their average balance is not less than 25000, so the second row does not apply either. The customer's credit score is not less than 200, so the third row does not apply. The customer's credit score is less than 250 and their average balance is less than 75000, so the fourth row applies. Therefore, the label for this customer is Poor.

NEW QUESTION # 78
A volume constraint uses the Return any action that does not exceed
constraint mode. The following tables show the configuration of the volume constraints and the list of customers in the outbound segment:

The outbound run selects customers in the following order to apply the volume constraints: CUST-01, CUST-
02, CUST-03, and CUST-05.
Based on the configuration of the volume constraints for each channel, which offer does CUST-05 receive?
  • A. None
  • B. Silver card
  • C. Silver card and Diamond card
  • D. Diamond card
Answer: D
Explanation:
CUST-05 receives the Diamond card offer because it is the only action that does not exceed the volume constraint for the email channel. The Silver card offer has already reached its limit of 2 emails per day, so it is not eligible for CUST-05. The volume constraint mode Return any action that does not exceed means that any action that meets the eligibility and suitability criteria and does not violate the volume constraint will be returned, even if there are other actions with higher priority or propensity. Verified References: Certified Pega Decisioning Consultant | Pega Academy, Volume constraints

NEW QUESTION # 79
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