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[General] Salesforce Certified Slack Administrator free prep material & Salesforce-Sla

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【General】 Salesforce Certified Slack Administrator free prep material & Salesforce-Sla

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Salesforce Salesforce-Slack-Administrator Exam Syllabus Topics:
TopicDetails
Topic 1
  • Channel and User Group Administration: This section measures the skills of Salesforce Administrators in setting up and managing Slack channels. Candidates will learn when to use channels versus direct messages or group DMs, as well as when to opt for public or private channels.
Topic 2
  • User Lifecycle Management: This area focuses on managing user accounts throughout their lifecycle in Slack. Candidates will implement authentication options based on organizational requirements and recommend processes for new account creation.
Topic 3
  • Fundamentals: This section of the exam measures the skills of Salesforce Administrators and covers the key privileges and responsibilities associated with each Slack user role. Candidates will identify unique features of Slack's paid plans and understand the common responsibilities shared by Admins and Owners. Additionally, this section emphasizes the importance of workspace and organization-level settings and dashboards, focusing on how they contribute to effective Slack management.
Topic 4
  • Security: This domain targets Salesforce Security specialists in identifying Slack product security features that meet organizational needs. Candidates will describe how Slack addresses security governance, risk management, and compliance while recommending features that protect sensitive data.

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Salesforce Certified Slack Administrator Sample Questions (Q131-Q136):NEW QUESTION # 131
When advising team members on the best practices of threading, what should you tell them is an effective way of using threads?
  • A. To ensure that others in a channel will be notified of new messages
  • B. To add responses such as "thank you" or "I'm looking into it" without cluttering the channel needlessly
  • C. To use slash commands without disturbing the rest of the channel members
  • D. To make multiple discussions in the same channel easier to follow
Answer: D
Explanation:
Slack encourages using threads to keep conversations organized and prevent clutter in busy channels.
Official Slack documentation says:
"Threads help organize conversations around specific messages, allowing multiple discussions to happen simultaneously within a single channel without causing confusion." While thanking or quick responses (Option B) can also be done in threads, the primary reason for using threads is to manage multiple discussions efficiently.
(Reference: Slack Administration Study Guide - Best Practices for Channel Communication and Threading)
-

NEW QUESTION # 132
Brian, an Org Owner on Enterprise Grid, needs to ensure that all Slack data is archived and stored outside of Slack.
What does Brian need to do?
  • A. Contact Slack to set message and file retention policies at the Organization level to "Keep all messages".
  • B. Turn on Corporate exports to retrieve private data and store it elsewhere.
  • C. Enable DLP and quarantine all messages and files that need to be archived.
  • D. Use a third-party eDiscovery app to retrieve and store data in a data warehouse.
Answer: C

NEW QUESTION # 133
You're a Workspace Owner and App Manager for your company's Slack Enterprise Grid instance.
The Human Resources (HR) team wants to pilot a Wellness app for employees.
As an App Manager, what are the two key considerations you should understand before installing the app in Slack?
(Select the TWO best answers.)
  • A. Is this app available in the Slack App Directory?
  • B. Does the app connect with your HR system?
  • C. What are the external services or APIs the app is connecting to?
  • D. Does the app meet data security policies for your organization?
Answer: C,D
Explanation:
Slack's app management guidelines advise:
"Before approving an app, you should review its compliance with your organization's data security policies and understand which external services and APIs the app communicates with." Availability in the Slack App Directory (A) doesn't guarantee security compliance. Whether the app connects with your HR system (D) is helpful but not a core initial security evaluation criterion.
(Reference: Slack Administration Study Guide - App Review and Security Considerations)
-

NEW QUESTION # 134
As a Workspace Admin, you've been tasked with launching Slack at your company.
You need to provide resources for beginners to learn more about Slack on their own.
What are the two best ways you can help your coworkers access relevant Slack learning materials?
(Choose 2 answers.)
  • A. Ask members to review the 'Slack tutorials' section of the Help Center.
  • B. Use the /feedback command or email feedback@slack.com to submit a support request to Slack.
  • C. Guide members to the Slack resources library on slack.com.
  • D. Ask members to complete the Slack Certified Admin program.
  • E. Invite members to watch the on-demand "How to launch Slack at your organization" webinar.
Answer: A,C
Explanation:
Slack suggests for onboarding users:
"Provide easy access to self-service resources like the Slack Help Center tutorials and the Slack Resources Library to allow beginners to explore at their own pace." The Slack Certified Admin program (C) is an advanced certification, not for beginners. Watching the webinar (D) helps admins, not general users. Submitting feedback (E) does not provide learning materials.
(Reference: Slack Administration Study Guide - Supporting New Slack Users)
-

NEW QUESTION # 135
The Operations team at Fire Extinguishers Ltd has recently launched Slack and wants to better collaborate when internal alerting systems notify them of a failure. In the past, it was difficult to identify where the alert was coming from and who was responding. Sometimes, the team even missed the alerts.
The Operations team and the Security team both have alerting set up with popular software tools, and the alerts get sent to multiple, unrelated teams.
What should Fire Extinguishers Ltd do to centralize their alerting identification and response?
  • A. Build custom apps for all the popular tools that send the alerts to one channel.
  • B. Set up Slackbot custom responses to trigger when the word "alert" or "failure" is used in Slack.
  • C. Install apps from the Slack App Directory for the tools they use, and have the apps post alerts in a
    #alerts-all channel for the relevant teams to monitor.
  • D. Send an announcement to the company reminding them to be more responsive when receiving alerts.
Answer: C
Explanation:
The best practice is to install official, vetted apps for each alerting tool from the Slack App Directory and configure them to post into a centralized channel (such as #alerts-all). According to Slack documentation:
"Integrating alerting tools through approved apps ensures reliable, structured, and centralized notifications.
Centralized channels allow all relevant teams to quickly monitor, identify, and respond to incidents." Building custom apps is unnecessary if existing integrations meet the needs, and reminders or Slackbot triggers do not solve the systemic problem.
(Reference: Slack Administration Study Guide - Integration Management and Best Practices)
-

NEW QUESTION # 136
......
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