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[General] CDFOM Exam Online - Upgrade CDFOM Dumps

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【General】 CDFOM Exam Online - Upgrade CDFOM Dumps

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EXIN CDFOM Exam Syllabus Topics:
TopicDetails
Topic 1
  • Facilities Management: Covers infrastructure maintenance including maintenance programs, outsourcing, contracts, scheduling, spare parts, and contamination control.
Topic 2
  • Managing Safety & Statutory Requirements: Focuses on workplace safety compliance, including safety policies, training, Permit to Work systems, PPE, emergency preparedness, and safety audits.
Topic 3
  • Environmental Sustainability: Focuses on minimizing environmental impact through power efficiency, waste management, and renewable energy integration.
Topic 4
  • Organizational Resilience: Addresses business continuity, facility redundancy, Business Impact Analysis, and disaster recovery preparedness.
Topic 5
  • The Data Centre Organization: Addresses organizational structure, roles and responsibilities, shift management, performance management, training, career development, and succession planning.
Topic 6
  • Project Management: Covers project execution including management principles, organizational structures, and project phases.
Topic 7
  • Service Level Management: Covers creating and managing service agreements, including SLAs with measurable metrics, service reporting, customer satisfaction measurement, and continuous improvement processes.
Topic 8
  • Managing Physical Security: Deals with facility protection through security policies, staff management, incident handling, and security audits.

{2026} EXIN CDFOM Dumps - A Direction Toward Certain SuccessUsers can customize the time and CDFOM questions of EXIN CDFOM practice tests according to their needs. You can give more than one test and track the progress of your previous attempts to improve your marks on the next try. These CDFOM mock tests are made for customers to note their mistakes and avoid them in the next try to pass Certified Data Center Facilities Operations Manager (CDFOM) exam in a single try.
EXIN Certified Data Center Facilities Operations Manager Sample Questions (Q36-Q41):NEW QUESTION # 36
Key Performance Objectives (KPOs) need to be defined.
What is a suitable time period for KPOs?
  • A. Only weekly
  • B. Weekly, monthly and yearly
  • C. Only yearly
  • D. Only monthly
Answer: B
Explanation:
KPOs are strategic and operational performance objectives that must support:
* Daily operations
* Weekly operational control
* Monthly service reporting
* Quarterly reviews
* Annual strategic planning
EPI emphasizes that performance objectives must be measurableacross multiple timeframes, depending on the operational layer:
* Weekly# short-term operational checks
* Monthly# service-level analysis and trend review
* Yearly# strategic improvement and long-term performance planning
Therefore,weekly, monthly, and yearly intervalsare all suitable for KPOs.
Thus,Dis correct.
EPI DCFOM-Aligned Reference Concepts (Paraphrased)
* Performance measurement occurs across multiple time horizons.
* KPOs must be aligned to operational, tactical, and strategic levels.

NEW QUESTION # 37
Customers complain that reported incidents are responded to at first but then seem to disappear after a while with the customer no longer receiving a proper follow-up.
What is the most likely cause of this?
  • A. The data center does not have adequate contingency in the resource allocations
  • B. The overall staff skill levels are insufficient to support the customer
  • C. Incomplete shift hand-over
  • D. The service desk application is not configured to send automatic 'ticket closed' emails
Answer: C
Explanation:
A common operational problem occurs when incidents areinitially responded to but then lose attention.
EPI identifiesincomplete shift handoveras a major root cause because:
* Incident ownership is not transferred correctly
* Pending actions are not communicated
* Operators on the next shift are unaware of unresolved incidents
* Follow-up obligations are lost
This leads to customers receiving initial responses but no closure or updates.
Why other options are incorrect:
* A: Even without auto-emails, incidents would still be followed up internally.
* B: Skill level issues affect resolution quality, not disappearance of tickets.
* D: Lack of contingency causes delays, not loss of tracking.
Thus,Cis correct.
EPI DCFOM-Aligned Reference Concepts (Paraphrased)
* Proper shift handover is essential to maintain service continuity.
* Incomplete handover leads to dropped incidents and SLA failures.

NEW QUESTION # 38
Maintenance works need to be outsourced to a vendor. During the service requirement gap analysis, the data center manager concludes it is best to offload internal resources.
In which category has the gap been identified?
  • A. Organizational
  • B. Practical
  • C. Technical
  • D. Financial
Answer: A
Explanation:
A gap analysis aims to identify deficiencies between required capabilities and existing capabilities. When the data center manager determines that internal resources need to be offloaded, the issue relates to organizational capability-specifically staffing levels, workload capacity, skills distribution, or the ability to sustain operational commitments. Organizational gaps occur when internal staff cannot adequately perform the required tasks due to lack of time, insufficient headcount, absence of specialized expertise, limited shift coverage, or excessive workload. In such cases, outsourcing maintenance becomes a strategic approach to stabilize operations and prevent burnout or operational risk.
This decision is not financial (Option A), because the trigger is resource relief, not budget constraints. It is not technical (Option C), which would relate to technical skills, tools, or system complexity. It is also not practical (Option D), which would indicate logistical or physical constraints. Instead, the need to offload workload is directly tied to internal organizational limitations.
Thus, the correct category isOrganizational.

NEW QUESTION # 39
Heavy equipment needs to be moved to another side of the computer room so that the three (3) workers can continue their drilling and cutting off the wall for a new cable tray. Four (4) staff members are required to move the equipment so there is one extra staff member required to assist. The safety manager who is overseeing the works is asked to help moving the equipment.
Is the safety manager allowed to step in and assist with the move?
  • A. No
  • B. Only if this does not create a security vulnerability
  • C. Yes
  • D. Only when the total weight per person does not exceed the maximum allowed by local regulations
Answer: A
Explanation:
In EPI's safety and statutory requirements framework, theSafety Manager's role is strictly supervisory during ongoing work activities. They are responsible for monitoring, verifying compliance, ensuring safe practices, and intervening only to correct unsafe conditions-not to physically participate in the hazardous task.
Key safety principles include:
* Independence of the Safety FunctionThe Safety Manager must remain impartial and fully observant.
If they participate directly in labor activities (such as lifting equipment), they can no longer maintain oversight of:
* ongoing safety compliance
* worker actions
* environmental hazards
* risk escalation
* Conflict of ResponsibilitiesBy physically engaging in the task, the Safety Manager becomes distracted and loses supervisory visibility, which introduces risk to the entire operation.
* Competency and Authorization RequirementsPersonnel assigned to physically move heavy equipment must:
* be authorized workers
* be trained in manual handling
* have been briefed for the specific PTW-controlled activity
The Safety Manager isnotpart of the operational lifting team unless specifically assigned beforehand, which is not the case here.
* EPI's Supervisory Separation PrincipleThe safety oversight role must remain dedicated and unbroken during all hazardous or controlled work activities.
Therefore, the Safety Managermust notstep in to replace or supplement labor resources.
Correct answer: A - No.
EPI DCFOM-Aligned Reference Concepts (Paraphrased, Not Verbatim)
* Safety oversight must remain independent and uninterrupted.
* Safety Manager responsibilities do not include participating in physical hazardous activities.
* Supervisory personnel cannot assume operational roles during high-risk work.

NEW QUESTION # 40
When creating a compliance document register, which categories should at least be included?
  • A. Marketing and budget
  • B. Legal and service
  • C. Training and business culture
  • D. Staffing and training
Answer: B
Explanation:
A compliance document register ensures that the organization maintains oversight and traceability of all documents required to meet regulatory, legal, and service-related obligations. The register is essential for audits, governance, risk management, and operational continuity. According to EPI's GRC framework, the minimum categories that must be included arelegalandservicecompliance documents.
Legal documents include regulatory requirements, statutory obligations, contracts, permits, safety regulations, environmental compliance mandates, and jurisdictional requirements. Service documents include SLAs, OLAs, underpinning contracts, service catalogs, and operational procedures required to fulfill service commitments. These categories represent the core compliance landscape affecting the organization's ability to operate legally and deliver services contractually.
Options B, C, and D list other organizational elements that may appear in broader documentation sets but are not fundamental compliance categories. Marketing, budgeting, staffing policies, and business culture documents do not constitute mandatory compliance obligations and are not required for inclusion in a compliance register.
Thus, the correct answer isA - Legal and service.

NEW QUESTION # 41
......
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