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[General] Instant and Proven Way to Crack SAP C-BCSCX-2502 Exam

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【General】 Instant and Proven Way to Crack SAP C-BCSCX-2502 Exam

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SAP C-BCSCX-2502 Exam Syllabus Topics:
TopicDetails
Topic 1
  • Understanding the SAP Customer Experience Portfolio: This subtopic assesses the Presales Consultant’s ability to grasp the structure and components of the SAP Customer Experience (CX) portfolio. It involves recognizing the key solution areas—commerce, customer data, marketing, sales, and service and understanding how they form a unified offering aimed at enhancing customer relationships.
Topic 2
  • Integration Across CX Solutions: This part focuses on how the various SAP CX solutions work together as an integrated system. It examines the Presales Consultant’s understanding of how integration among commerce, customer data, marketing, sales, and service solutions enhances consistency, efficiency, and personalization across customer interactions.
Topic 3
  • Articulating Value and Business Outcomes: This subtopic evaluates the Consultant’s skill in communicating the overall value of the SAP Customer Experience portfolio. It includes the ability to demonstrate how the integrated solutions lead to stronger customer engagement and ultimately support the achievement of key business outcomes.

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SAP Certified - Positioning SAP Business Suite via SAP Customer Experience Solutions Sample Questions (Q16-Q21):NEW QUESTION # 16
Which of the following is a feature of SAP Customer Data Platform?
  • A. Unique customer database
  • B. Product Workbench
  • C. Al customer overview
  • D. Payload customer error messages
Answer: A

NEW QUESTION # 17
Which solution can be used to analyze a real-time 360 view of the customer?
  • A. Enterprise Consent and Preference Management
  • B. Customer Identity Access Management (CIAM) for Business-to-Business (B2B)
  • C. Customer Identity Access Management (CIAM) for Business-to-Consumer (B2C)
  • D. SAP Customer Data Platform
Answer: D

NEW QUESTION # 18
What are some of the features of SAP Commerce Cloud?
Note: There are 3 correct answers to this question.
  • A. Checkout and payment modules
  • B. Customer credit scoring
  • C. Management of opportunities
  • D. Delivery of an e-commerce platform
  • E. Support end-to-end e-commerce processes
Answer: A,D,E

NEW QUESTION # 19
How does SAP Service Cloud version 2 help organizations achieve their customer experience targets?
  • A. By executing marketing campaigns for product service
  • B. By focusing on back-end service operations
  • C. By connecting and delivering data from the value chain and process flow
  • D. By providing a dedicated self-service experience as a forecast
Answer: C

NEW QUESTION # 20
What does Clean Core mean in relation to SAP Customer Experience?
  • A. It is a strategy to aid in cleaning legacy data for the purposes of data migration.
  • B. It is a strategy to keep existing solutions in the target system environment by prioritizing.
  • C. It is a strategy to retain an existing installed base of solutions.
  • D. It is a strategy to minimize modifications, and to run with cloud-compliant extensions and customizations.
Answer: D

NEW QUESTION # 21
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