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[General] Realistic ADX261 Reliable Exam Dumps - Easy and Guaranteed ADX261 Exam Success

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【General】 Realistic ADX261 Reliable Exam Dumps - Easy and Guaranteed ADX261 Exam Success

Posted at yesterday 11:36      View：13 | Replies：0        Print      Only Author   [Copy Link] 1#
What's more, part of that ValidBraindumps ADX261 dumps now are free: https://drive.google.com/open?id=1lag9HQ22TzyWUJyUiho03rhmlvl3bRDq
If you are an IT staff, do you want a promotion? Do you want to become a professional IT technical experts? Then please enroll in the Salesforce ADX261 exam quickly. You know how important this certification to you. Do not worry about that you can't pass the exam, and do not doubt your ability. Join the Salesforce ADX261 exam, then ValidBraindumps help you to solve the all the problem to prepare for the exam. It is a professional IT exam training site. With it, your exam problems will be solved. ValidBraindumps Salesforce ADX261 Exam Training materials can help you to pass the exam easily. It has helped numerous candidates, and to ensure 100% success. Act quickly, to click the website of ValidBraindumps, come true you IT dream early.
The ADX261 exam covers a wide range of topics, including case management, knowledge management, contact center automation, and omni-channel routing. Candidates are expected to have a deep understanding of Service Cloud features and functionality, as well as the ability to configure, customize, and optimize Service Cloud solutions to meet specific business requirements. ADX261 exam also evaluates candidates' knowledge of best practices for managing Service Cloud implementations and troubleshooting common issues.
To be eligible for the ADX261 exam, candidates must have completed the Salesforce Certified Administrator certification and have experience working with Service Cloud. ADX261 Exam consists of 60 multiple-choice questions that must be completed within 105 minutes. The topics covered in the exam include Service Cloud implementation, maintenance, and troubleshooting, as well as integration with other Salesforce products and features. Successful candidates will receive the Salesforce Certified Service Cloud Consultant certification, which is recognized globally and demonstrates their expertise in managing and maintaining the Service Cloud platform.
Exam ADX261 Cost | Clear ADX261 ExamDo you feel Salesforce ADX261 exam preparation is tough? ValidBraindumps desktop and web-based online Administer and Maintain Service Cloud (ADX261) practice test software will give you a clear idea about the final ADX261 test pattern. Practicing with the Salesforce ADX261 practice test, you can evaluate your Administer and Maintain Service Cloud (ADX261) exam preparation. It helps you to pass the Salesforce ADX261 test with excellent results. Salesforce ADX261 imitates the actual ADX261 exam environment. You can take the Administer and Maintain Service Cloud (ADX261) practice exam many times to evaluate and enhance your Salesforce ADX261 exam preparation level.
Salesforce Administer and Maintain Service Cloud Sample Questions (Q38-Q43):NEW QUESTION # 38
The contact center at Universal Containers offers support through phone, email, public website, and a Community. The contact center manager wants to demonstrate the success of recent self-service initiatives to executive management. Which two reports should the contact center manager present to executive management? Choose 2 answers
  • A. Average call handle time by team.
  • B. Number of Knowledge articles created each month.
  • C. Number of cases closed by self-service users.
  • D. Number of cases created using Communities by month.
Answer: C,D

NEW QUESTION # 39
Universal Containers wants to allow customers to ability to submit cases and also to see a dashboard of case resolution history.
Which type of Community license should be used to meet these requirements?
  • A. Customer Community Plus
  • B. Lightning External Apps Starter
  • C. High Volume Customer Portal
  • D. Customer Community
Answer: A
Explanation:
Customer Community Plus is a type of Community license that should be used to meet the requirements of allowing customers to submit cases and see a dashboard of case resolution history. Customer Community Plus licenses are used for external users who access Experience Cloud sites and need to access standard CRM functionality, such as creating and managing cases, viewing reports and dashboards, or collaborating with other users. Customer Community Plus licenses are based on the number of named users and are suitable for frequent or high-value customers who need full access to Service Cloud features. Verified Reference: Service Cloud Consultant Certification Guide & Tips, Experience Cloud User Licenses

NEW QUESTION # 40
Cloud Kicks wants to standardize its service key performance indicators (KPIs) for response time and first case closure rates.
Individual service agents, team leaders, regional directors, and the VP of service should see the same KPIs calculated using only the data the user can access.
What is the recommended running user to meet the requirements?
  • A. VP of service
  • B. Dashboard viewer
  • C. Team leaders
Answer: B

NEW QUESTION # 41
Cloud Kicks has implemented a review process for all new knowledge articles. Each article must be
reviewed and approved by a subject matter expert before becoming available to users.
Which step is necessary to make articles visible in all the selected channels?
  • A. Agents must click Publish after the Approval Process.
  • B. Approve articles from the Knowledge approval page to Publish.
  • C. The Approval Process will automatically Publish.
  • D. Set the final approval action to "Lock the record for editing".
Answer: A

NEW QUESTION # 42
Universal Containers wants to display a history of all of today's changes to a case in the order that occurred on a single page view. This requirement includes comments, emails, and edit to case fields. What tool should a consultant recommend to implement this requirement?
  • A. Process Builder
  • B. Salesforce Console for Service
  • C. Auto launch flow
  • D. Visualforce custom page Questions & Answers PDF Page 6
Answer: B
Explanation:
Salesforce Console for Service is a tool that can implement the requirement of displaying a history of all of today's changes to a case in the order that occurred on a single page view. Salesforce Console for Service is a workspace that allows agents to manage multiple cases and interactions on a single screen. It includes a feed-based layout that shows a history of all the changes to a case, such as comments, emails, and edits to case fields, in chronological order. Verified Reference: : https://help.salesforce.com/s/ar ... view.htm&type=5 : https://help.salesforce.com/s/ar ... outs.htm&type=5

NEW QUESTION # 43
......
With the Administer and Maintain Service Cloud (ADX261) web-based practice exam, you get the same features as a ADX261 desktop practice test software. It includes real Salesforce ADX261 exam questions to help you understand each topic. The web-based ADX261 Practice Exam is compatible with every operating system including Mac, Linux, iOS, Windows, and Android. This Salesforce ADX261 practice exam works fine on Chrome, Internet Explorer, Microsoft Edge, Opera, etc.
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