Open the auxiliary access

Firefly Open Source Community

   Login   |   Register   |
New_Topic
Firefly Open Source Community › Embedded Computer › EC-R3328PC› Valid ITIL4-DPI exam materials offer you accurate pr ...
New Topic
Print Previous Topic Next Topic

[General] Valid ITIL4-DPI exam materials offer you accurate preparation dumps

jonlee660

140

Credits

0

Prestige

0

Contribution

registered members

Rank: 2

Credits
140

【General】 Valid ITIL4-DPI exam materials offer you accurate preparation dumps

Posted at 3 hour before      View：4 | Replies：0        Print      Only Author   [Copy Link] 1#
Warum wählen viele Fast2test? Weil er Bequemlichkeiten und Anwendbarkeit bringen. Das hat von der Praxis überprüft. Die Lernmaterialien zur ITIL ITIL4-DPI Zertifizierungsprüfung von Fast2test ist den allen bekannt. Viele Kandidaten sind nicht selbstsicher, die ITIL ITIL4-DPI Zertifizierungsprüfung zu bestehen. Deshalb sollen Sie die Materialien zur ITIL ITIL4-DPI Zertifizierungsprüfung haben. Mit ihm können Sie mehr Selbstbewusstsein haben und sich gut auf die Prüfung vorbereiten.
ITIL ITIL4-DPI Prüfungsplan:
ThemaEinzelheiten
Thema 1
  • Planning: This section of the exam measures skills of Compliance Officers and emphasizes the principles of accurate planning. It ensures candidates understand how to define requirements and use proven methods to deliver results effectively.
Thema 2
  • Continual Improvement: This section of the exam measures skills of Compliance Officers and explores the principles of continual improvement. It encourages the use of data, feedback, and structured practices to enhance services and adapt processes over time.
Thema 3
  • Key Concepts: This section of the exam measures skills of IT Service Managers and covers the essential ideas of ITIL 4 Direct, Plan, and Improve. It introduces the importance of creating value by balancing outcomes, costs, and risks within IT service management.
Thema 4
  • Organization Change Management:This section of the exam measures skills of IT Service Managers and explains the role of organizational change management in IT service management.
Thema 5
  • Governance and Compliance: This section of the exam measures skills of Compliance Officers and focuses on establishing governance structures that align with organizational needs. It also ensures that regulations, standards, and policies are followed consistently to maintain accountability.
Thema 6
  • Service Performance Metrics: This section of the exam measures skills of IT Service Managers and emphasizes the use of Key Performance Indicators. It highlights how to select, define, and apply metrics to evaluate the efficiency and effectiveness of IT services and processes.
Thema 7
  • Risk Management: This section of the exam measures skills of IT Service Managers and provides an understanding of risk management in IT services. It focuses on helping organizations anticipate, minimize, and respond effectively to potential disruptions or losses.
Thema 8
  • Communication and Collaboration: This section of the exam measures skills of IT Service Managers and focuses on improving communication and collaboration across departments and stakeholders. It highlights how better interaction supports the successful delivery of IT services.

Reliable ITIL4-DPI training materials bring you the best ITIL4-DPI guide exam: ITIL 4 Strategist: Direct, Plan and Improve (DPI)Alle Menschen haben ihre eigenes Ziel, aber wir haben ein gleiches Ziel, dass Sie ITIL ITIL4-DPI Prüfung bestehen. Dieses Ziel zu erreichen ist vielleicht nur ein kleiner Schritt für Ihre Entwicklung im IT-Gebiet. Aber es ist der ganze Wert unserer ITIL ITIL4-DPI Prüfungssoftware. Wir tun alles wir können, um die Prüfungsaufgaben zu erweitern. Und die Prüfungsunterlagen werden von unsere IT-Profis analysiert. Dadurch können Sie unbelastet und effizient benutzen. Um zu garantieren, dass die ITIL ITIL4-DPI Unterlagen, die Sie benutzen, am neuesten ist, bieten wir einjährige kostenlose Aktualisierung.
ITIL 4 Strategist: Direct, Plan and Improve (DPI) ITIL4-DPI Prüfungsfragen mit Lösungen (Q20-Q25):20. Frage
An organization recently established a continual improvement team to promote and enable continual improvement throughout the SVS. The members of the team are discussing the team's role in continual improvement across the organization.
Which is the BEST description of the team's role in this situation?
  • A. The team should ensure that everyone in the organization is empowered and trained to identify and propose improvements
  • B. The team should be the central point of responsibility for the identification, proposal, and implementation of all improvements
  • C. The team should focus on the improvement of the 'continual improvement' practice
  • D. The team should ensure that every improvement initiative strictly follows the steps in the ITIL continual improvement model
Antwort: A
Begründung:
According to DPI, thecontinual improvement team's role is to promote a culture of improvementacross the organization. Their purpose is not to own every improvement but toempower all staff to recognize and propose improvements. By enabling knowledge, training, and cultural reinforcement, they encourage everyone to participate. Options A and C are too narrow, and D is too rigid since the continual improvement model isguidance, not a strict sequence.
(Reference: ITIL 4 Strategist DPI, section on "Continual improvement culture and responsibilities")

21. Frage
A service provider has a small technical support team, who are based in a remote location and provide support to a critical service. The support group have a reputation for providing excellent service. Head office, who control budget decisions, are implementing an improvement project for the service.
What should the service provider do FIRST to identify the support team's involvement in the project?
  • A. Initiate a discussion with the support group to understand their preferred method of communication
  • B. Inform the support team that they will receive regular email updates
  • C. Agree a method for involving the support team in financial decisions
  • D. Use the same method of communication as agreed with all project stakeholders
Antwort: A
Begründung:
DPI's OCM guidance emphasizesengaging stakeholders earlyand ensuring communication methods are tailored to their needs. By first discussing preferred communication methods with the remote support team (B), the organization ensures their active involvement and reduces the risk of disengagement. Option A is one- way communication. Option C is irrelevant (they don't make financial decisions). Option D assumes one-size- fits-all, which contradicts DPI's principle ofstakeholder-specific communication.
(Reference: ITIL 4 Strategist DPI, section on "OCM - stakeholder engagement and communication planning")

22. Frage
In an organization, a service desk team employs experienced staff who have worked there for many years and have good relationships with support teams. The organization has a good improvement culture, and staff are encouraged to use their experience and identify improvements. They are developing a new policy for handling incidents.
Which is the BEST approach for this new policy?
  • A. Ensure that any identified exceptions are excluded from the policy to improve clarity
  • B. Engage with stakeholders to ensure that as much detail as possible is included in the policy
  • C. Ensure that all teams involved in incident resolution collaborate in the development of the policy
  • D. Implement the policy for service desk staff before informing other affected support teams
Antwort: C
Begründung:
DPI emphasizes thatpolicies must be co-created and supported across all stakeholdersto be effective. By ensuring all teams involved in incident resolution collaborate in developing the policy, the organization promotesbuy-in, shared ownership, and alignment. Excluding exceptions (A) may cause operational issues, C undermines collaboration, and D risks overcomplication.Collaborative designis a principle of both OCM and DPI governance.
(Reference: ITIL 4 Strategist DPI, section on "Policy creation - stakeholder involvement and collaboration")

23. Frage
An organization uses an external service provider to develop and support a critical application. They have asked the supplier to make improvements as users have been complaining that the application is difficult to use.
What would be a suitable SMART KPI for measuring this improvement?
  • A. Customer satisfaction with the application measured by using net promoter score increases by 5% each year
  • B. A significant number of user interface improvements implemented over the next six months
  • C. Usability of the application evaluated by the application manager improves from "poor" to "good" over the next six months
  • D. User satisfaction with the application measured in a monthly survey increases by 30% over the next six months
Antwort: D
Begründung:
In DPI, KPIs must beSMART(Specific, Measurable, Achievable, Relevant, Time-bound). Option B is the only one that fully meets SMART criteria:
* Specific (user satisfaction with the application),
* Measurable (30% increase),
* Achievable (reasonable improvement target),
* Relevant (directly tied to usability),
* Time-bound (six months).
Options A and D lack measurable objectivity, while C is too broad and long-term.
(Reference: ITIL 4 Strategist DPI, section on "Measurement and reporting - setting SMART objectives and KPIs")

24. Frage
A company is starting a digital transformation effort that will require significant changes in how IT operates.
The CIO hired consultants to assess the IT department, and they identified a number of improvements that would increase customer value.
Which approach would BEST prioritize improvement outcomes?
  • A. Prioritize outcomes that can be achieved with the least effort, which will help create momentum for future improvements
  • B. Prioritize outcomes that move the organization closer to its vision, which will maximize value for all stakeholders
  • C. Prioritize outcomes that reduce waste the most, which will ensure efficient use of the organization's resources
  • D. Prioritize outcomes that impact staff the least, which will help staff develop confidence in making improvements
Antwort: B
Begründung:
DPI emphasizes that improvements should be prioritized based onstrategic alignment with the organizational vision. This ensures that the most valuable outcomes are delivered first, maximizing stakeholder benefit. While "quick wins" (A), minimizing staff disruption (B), and waste reduction (D) are important considerations, they are secondary tomoving closer to the strategic vision.
(Reference: ITIL 4 Strategist DPI, section on "Prioritizing improvements - alignment with vision and strategy")

25. Frage
......
Unser Fast2test hat langjährige Schulungserfahrungen über IT-Zertifizierungsprüfungen. Die Schulungsunterlagen zur ITIL ITIL4-DPI Prüfung von Fast2test sind zuverlässig. Unser Eliteteam aktualisiert ständig die neuesten Schulungsunterlagen zur ITIL ITIL4-DPI Prüfung. Unsere Angestelleten haben sich sehr viel Mühe dafür geben, um Ihnen zu helfen, eine gute Note in der Prüfung zu bekommen. Es ist sicher, dass Fast2test Ihnen die realen und besten Schulungsunterlagen zur ITIL ITIL4-DPI Prüfung bietet.
ITIL4-DPI Zertifikatsfragen: https://de.fast2test.com/ITIL4-DPI-premium-file.html
https://www.testpdf.net
Reply

Use props Report

Return to List
High mode
B Color Image Link Quote Code Smilies
You need to log in before you can reply Login | Register

This forum Credits Rules

  •  

Service Hotline : (+86)18688117175
Contact us
E-mail : global@t-firefly.com
Copyright © 2014-2022, FIREFLY TECHNOLOGY CO.,LTD. All Rightts Reserved. 粤ICP备14022046号-2
Quick Reply Back to top Back to list