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【General】 New CCMP Exam Cram - CCMP Learning Engine

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ACMP Global CCMP Exam Syllabus Topics:
TopicDetails
Topic 1
  • Evaluate Change Impact and Organizational : This section of the CCMP exam measures skills of Change Managers and Organizational Development Specialists and covers assessing the need for change, defining desired outcomes, identifying stakeholders and sponsors, evaluating organizational culture, capacity, and readiness, and analyzing risks, communication, and learning requirements to ensure successful change adoption.
Topic 2
  • Execute, Manage, and Monitor Implementation of the Change Management Plan: This section measures skills of Change Managers and Program Leads and focuses on executing all elements of the change management plan. It covers implementing resource allocation, communication, sponsorship, stakeholder engagement, learning, measurement, benefits realization, sustainability, and adjusting the plan as needed to achieve desired outcomes.
Topic 3
  • Formulate the Change Management Strategy: This section measures skills of Change Managers and Program Leads and focuses on developing a comprehensive change management strategy. It includes creating strategies for resources, communication, sponsorship, stakeholder engagement, impact assessment, learning, measurement, benefit realization, and sustainability to align with organizational objectives.

ACMP Global Certified Change Management Professional Sample Questions (Q77-Q82):NEW QUESTION # 77
What is the intended outcome of a measurement and benefits realization plan?
  • A. Measure stakeholder commitment and sponsor satisfaction
  • B. Identify when change effort is not meeting goals and mitigation strategies are required
  • C. Measure when a change effort has achieved desired adoption levels
  • D. Identify when a change effort is meeting goals and rewards are appropriate
Answer: B
Explanation:
Themeasurement and benefits realization planis not just about tracking adoption but about using measures tosignal gapsandtrigger corrective actionwhen benefits are not being realized. ACMP directs practitioners to monitor KPIs and adoption metrics, compare against targets, and recommend mitigation actions when deviations occur. While rewards (C) and adoption measures (D) are outcomes, the primary intended outcome is ensuringearly detection of issues and activation of mitigation strategiesto safeguard benefits realization.
(Reference: ACMP Standard, Process Group 4 - Execute; Develop and execute measurement and benefits realization plan; Activities: Define metrics, monitor results, recommend mitigation.)

NEW QUESTION # 78
You are currently developing a sustainability strategy. What is a key component the strategy should cover?
  • A. Rewards and recognition
  • B. Readiness and training plan
  • C. Project schedule and plan
  • D. Resource plan
Answer: A
Explanation:
A sustainability strategy ensures that adoption isreinforced over time. ACMP identifiesrewards and recognition systemsas critical components, since they motivate stakeholders to maintain new behaviors and discourage reversion to old ways. Readiness (A) occurs before implementation, schedules (B) are project- oriented, and resource planning (D) addresses capacity, not sustainability. Thus,rewards and recognition (C) are essential to sustain adoption.
(Reference: ACMP Standard, Process Group 4 - Execute; Sustainability Plan activities: Include reinforcement through rewards and recognition.)

NEW QUESTION # 79
What should be included in the process of assessing an organization's readiness for change?
  • A. Perceptions, level of comprehension and culture
  • B. Level of comprehension, culture and sponsorship
  • C. Market factors, capacity and saturation
  • D. Market factors, sponsorship and level of comprehension
Answer: B
Explanation:
Organizational readiness involves assessing bothinternal and external conditions. ACMP identifies three crucial factors:
* Level of comprehension- Do stakeholders understand the change and its implications?
* Culture- Do organizational values and norms support or resist the change?
* Sponsorship- Are sponsors active, visible, and aligned to lead the effort?These factors help predict adoption barriers and inform risk and strategy design. While perceptions (D) matter, readiness assessments go deeper intocomprehension. Market factors (A and B) are important at the strategic alignment stage, but not central to readiness evaluation.(Reference: ACMP Standard, Process Group 1
- Evaluate; Readiness Assessment Activities: Assess comprehension, culture, sponsorship, and contextual enablers/barriers.)

NEW QUESTION # 80
What can be done to avoid duplication of efforts and to increase stakeholder awareness when a change manager joins a project?
  • A. Project plan is the master and the change manager has to follow this plan
  • B. Project plan and change plan should be aligned
  • C. Change plan is the master and project plan has to follow it
  • D. Project plan and change plan should be independent from each other
Answer: B
Explanation:
ACMP emphasizes that project and change plans must bealigned, not competing or siloed. Alignment ensures technical deliverables (project management) and people-focused activities (change management) reinforce each other, avoiding duplication and confusion. Making one plan the "master" (A, B) risks imbalance, while independence (C) causes misalignment. Thus, the correct approach is option D - alignment between project and change management plans.
(Reference: ACMP Standard, Process Group 2 - Integration; Activity: Align change management and project management plans to increase efficiency and reduce duplication.)

NEW QUESTION # 81
The ACMP Code of Ethics is divided into sections containing tenets of conduct outlined within duties identified as most important to the global change management community. What are the duties?
  • A. Integrity, Respect, Due Diligence, Fairness, Advancing the Discipline and Supporting Practitioners
  • B. Honesty, Responsibility, Respect, Objectivity, Advancing the Discipline and Supporting Practitioners
  • C. Honesty, Responsibility, Fairness, Respect, Advancing the Discipline and Supporting Practitioners
  • D. Responsibility, Respect, Fairness, Honesty, Confidentiality of Information
Answer: B
Explanation:
TheACMP Code of Ethicsestablishes five duties:Honesty, Responsibility, Respect, Objectivity, and Advancing the Discipline and Supporting Practitioners. These duties guide ethical behavior in decision- making, stakeholder engagement, and professional conduct. Options A, C, and D include terms not explicitly codified (e.g., Integrity, Due Diligence, Confidentiality) or omit "Objectivity." The correct reference is option B, which matches theofficial ACMP Code of Ethics structure.
(Reference: ACMP Code of Ethics, Sections: Duties of Honesty, Responsibility, Respect, Objectivity, and Advancing the Discipline.)

NEW QUESTION # 82
......
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