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[General] Salesforce AI-201 Practice Test Software Gives an Exact Impression of the Real E

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【General】 Salesforce AI-201 Practice Test Software Gives an Exact Impression of the Real E

Posted at yesterday 07:35      View：23 | Replies：1        Print      Only Author   [Copy Link] 1#
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Salesforce Certified Agentforce Specialist Sample Questions (Q254-Q259):NEW QUESTION # 254
Which use case is best supported by Salesforce Agent's capabilities?
  • A. Bring together a conversational interface for interacting with AI for all Salesforce users, such as developers and ecommerce retailers.
  • B. Enable data scientists to train predictive AI models with historical CRM data using built-in machine learning capabilities
  • C. Enable Salesforce admin users to create and train custom large language models (LLMs) using CRM data.
Answer: A
Explanation:
Salesforce Agent is designed to provide a conversational AI interface that can be utilized by different types of Salesforce users, such as developers, sales agents, and retailers. It acts as an AI-powered assistant that facilitates natural interactions with the system, enabling users to perform tasks and access data easily. This includes tasks like pulling reports, updating records, and generating personalized responses in real time.

NEW QUESTION # 255
At Universal Containers, a sales manager is tackling a tough challenge as several new junior sales reps struggle with objection handling and price negotiations for complex deals. The manager lacks the time to personally guide each sales rep through their specific customer scenarios before their critical meetings. The junior sales reps have asked for a tool that would allow them to practice their pitches by simulating tough conversations and receive personalized feedback that is specific to the commerce opportunity they are working on. Which Salesforce solution should an Agentforce Specialist recommend?
  • A. SDR Agent
  • B. Sales Coach
  • C. Employee Coach
Answer: B
Explanation:
The AgentForce for Sales Overview defines Sales Coach as the AI-powered solution designed to help sales professionals practice and improve selling skills. The guide describes: "Sales Coach simulates customer interactions, allows reps to role-play objection handling, and provides personalized feedback based on real opportunity data." This directly matches the scenario where sales reps want to practice negotiation and objection handling with scenario-specific feedback.

NEW QUESTION # 256
Which action should an admin take if an Agentforce agent consistently fails on edge cases?
  • A. Remove human oversight
  • B. Disable logging
  • C. Increase autonomy
  • D. Add fallback and escalation paths
Answer: D
Explanation:
Fallbacks and escalation paths ensure reliability when agents encounter edge cases.

NEW QUESTION # 257
Universal Containers (UC) wants to enable its sales team to use Al to suggest recommended products from its catalog. Which type of prompt template should UC use?
  • A. Email generation prompt template
  • B. Record summary prompt template
  • C. Flex prompt template
Answer: C
Explanation:
Universal Containers (UC) wants to enable its sales team to leverage AI to recommend products from its catalog. The best option for this use case is a Flex prompt template.
A Flex prompt template is designed to provide flexible, customizable AI-driven recommendations or responses based on specific data points, such as product information, customer needs, or sales history. This template type allows the AI to consider various inputs and parameters, making it ideal for generating product recommendations dynamically.

NEW QUESTION # 258
Which scenario BEST justifies invoking Apex instead of Flow from an Agentforce agent?
  • A. Field validation
  • B. User notification
  • C. Complex logic requiring external system integration
  • D. Simple record update
Answer: C
Explanation:
Apex is better suited for complex logic, integrations, and custom error handling.

NEW QUESTION # 259
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Posted at yesterday 21:09        Only Author  2#
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