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[Hardware] 2026 Salesforce Plat-Admn-201 Fantastic Latest Exam Dumps

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【Hardware】 2026 Salesforce Plat-Admn-201 Fantastic Latest Exam Dumps

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Salesforce Certified Platform Administrator Sample Questions (Q94-Q99):NEW QUESTION # 94
Cloud Kicks has an administrator team that manages the org. The company has asked for a small subset of leadership users to have Modify All access, like the administrators have. How should the administrator team accomplish this?
  • A. Assign the standard User profile to the leadership users and add a custom permission set with Modify All access.
  • B. Clone the standard User profile to the leadership users and assign a Modify All role to grant access.
  • C. Assign the standard Platform User profile to the leadership users and edit the permissions to Modify All access.
  • D. Assign the standard System Administrator profile to the leadership users that includes the Modify All access.
Answer: A
Explanation:
Salesforce best practices dictate the Principle of Least Privilege, which means users should only be given the minimum level of access required to do their jobs. Assigning leadership users the "System Administrator" profile (Option B) is dangerous because it grants them the ability to change the system configuration, delete fields, and manage users. Instead, the administrator should keep the leadership users on their standard functional profile and grant the "Modify All Data" permission via a Permission Set. This approach provides the users with the data visibility they need (the ability to view and edit all records across the org) without giving them administrative control over the backend setup. Option A is incorrect because you cannot edit standard profiles directly. Option D is incorrect because "Roles" control record visibility and hierarchy, but they do not grant administrative permissions like "Modify All Data." Using a Permission Set is the most secure and flexible way to elevate data access for a specific group.

NEW QUESTION # 95
Cloud Kicks needs to be able to show different picklist values for sales and marketing users. Which two options meet this requirement?
  • A. One page layout, two record types, one picklist
  • B. One record type, two profiles, one picklist
  • C. Two permission sets, one record type, one picklist
  • D. Two page layouts, one record type, two picklists
Answer: A,D
Explanation:
There are two primary ways to display different picklist values to different groups of users. The first, and most common, is using Record Types (Option C). A single picklist field can have its available values filtered at the Record Type level. By creating a "Sales" record type and a "Marketing" record type, the admin can select which values are visible for each. These record types are then assigned to the respective users' profiles. The second method (Option D) involves using different Page Layouts and two separate picklist fields. In this scenario, the admin creates two distinct fields (e.g., "Sales Category" and "Marketing Category") and places only the relevant field on the page layout assigned to that specific team. This is less common but effective if the data needs to be stored in entirely different buckets. Option B is incorrect because profiles themselves do not filter picklist values; they only control which record types a user can access.

NEW QUESTION # 96
DreamHouse Realty (DHR) wants a templated process with a mortgage calculator that generates leads for loans. DHR needs to complete the project within 30 days and has maxed out its budget for the year. Which AppExchange item should help a Platform Administrator meet the request?4
  • A. Bolt Solutions5
  • B. Lightning Community6
  • C. Lightning Data7
  • D. Flow Solutions8
Answer: D
Explanation:
10
When a business needs a specific11, complex functional tool (like a mortgage calculator) on a tight timeline and zero budget, Flow Solutions on the AppExchange are the best resource. Many Flow Solutions are provided for free by Salesforce Labs or other partners. These are pre-built, "installable" flows that an administrator can download and customize. Because they are built using standard Flow Builder logic, they can be easily integrated into a website or Experience Cloud site to capture user input and generate Lead records automatically. Bolt Solutions (Option A) are full industry templates that often require more setup and licensing. Lightning Data (Option C) is for data enrichment, not functional calculators. Flow Solutions empower administrators to deliver complex automation and specialized UI components quickly and cost-effectively.

NEW QUESTION # 97
Cloud Kicks has hired a new sales executive who wants to implement a document merge solution in Salesforce. How should a Platform Administrator implement this solution?
  • A. Configure the package from Salesforce Setup.
  • B. Create a managed package in AppExchange.
  • C. Install a package from the Partner Portal.
  • D. Download the solution from AppExchange.
Answer: D
Explanation:
Salesforce does not provide a robust, native "document merge" engine that can handle complex templates, headers, and advanced formatting out of the box. Therefore, the standard practice for implementing such a solution is to download a third-party application from the AppExchange. The AppExchange is the primary marketplace for Salesforce-integrated solutions, offering popular document generation tools like Conga Composer, Nintex DocGen, or S-Docs. These tools allow administrators to create professional-grade documents (like quotes, contracts, and invoices) by merging Salesforce record data into Word, PDF, or Excel templates. As a Platform Administrator, the process involves researching the best-fit app for the requirements, installing the package into a Sandbox for testing, and then deploying it to Production. This approach is highly efficient because it leverages existing, vetted technology that is specifically designed to handle the complexities of document generation, saving the organization from trying to build a costly and difficult-to-maintain custom solution using code or complex automation.

NEW QUESTION # 98
Agentforce is escalating cases to the support team, but the support team complains they have no context and have to ask the customer to repeat everything. Which configuration issue is the most likely cause of this issue?
  • A. The support team's case page layout is missing the agent history component.
  • B. The handoff is creating a new case instead of transferring the existing session.
  • C. The support team members are missing the Agentforce User permission set.
  • D. The agent's instructions are preventing the history and context from being saved.
Answer: A
Explanation:
When an AI agent like Agentforce transfers a conversation to a human support representative, the goal is a "warm handoff" where the rep can see exactly what the customer and the AI discussed. If reps are complaining about a lack of context, the most common administrative cause is that the Conversation History component (or Agent History component) has not been added to the Case Lightning Record Page. Without this component on their page layout, the rep sees the newly assigned case but cannot see the transcript of the preceding chat session. To resolve this, the Platform Administrator should use the Lightning App Builder to add the relevant history component to the Case page used by the support team. Option D is less likely if escalation is working but context is missing. Option A would prevent users from using Agentforce features but wouldn't specifically hide the transcript of a finished AI interaction. Ensuring the UI includes the conversation history is critical for maintaining high customer satisfaction during handoffs.

NEW QUESTION # 99
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