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[General] Salesforce-Slack-Administrator High Passing Score - Valid Salesforce-Slack-Admin

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【General】 Salesforce-Slack-Administrator High Passing Score - Valid Salesforce-Slack-Admin

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Salesforce Salesforce-Slack-Administrator Exam Syllabus Topics:
TopicDetails
Topic 1
  • User Lifecycle Management: This area focuses on managing user accounts throughout their lifecycle in Slack. Candidates will implement authentication options based on organizational requirements and recommend processes for new account creation.
Topic 2
  • App Administration: This section evaluates the skills of Slack Administrators in managing applications within Slack. Candidates will summarize the value of interoperability for both decision-makers and end-users while learning to use Workflow Builder for automating tasks.
Topic 3
  • Fundamentals: This section of the exam measures the skills of Salesforce Administrators and covers the key privileges and responsibilities associated with each Slack user role. Candidates will identify unique features of Slack's paid plans and understand the common responsibilities shared by Admins and Owners. Additionally, this section emphasizes the importance of workspace and organization-level settings and dashboards, focusing on how they contribute to effective Slack management.
Topic 4
  • Workspace Administration: This domain assesses the competencies of  Salesforce administrators in creating and managing Slack workspaces to meet organizational needs. Candidates will determine when a new workspace should be created and manage the approval process for workspace creation.
Topic 5
  • Enabling Slack Success: This section focuses on the skills of Admins to develop a vision for Slack within their organization. Candidates will use analytics dashboards to track usage and make recommendations based on data insights, such as channel archival or promoting best practices.

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Salesforce Certified Slack Administrator Sample Questions (Q193-Q198):NEW QUESTION # 193
Large Inc has a number of apps pre-approved in the App Directory for their teams to use, but their admins want to nominate a group of "App Approval Ambassadors" in addition to their Workspace Owners. These
"Ambassadors" will be responsible for reviewing and approving or denying apps in a #plz-app-request channel.
How can the Org Admin ensure that these "Ambassadors" are able to most efficiently approve or deny apps?
  • A. Promote the "Ambassadors" to Workspace Admins in Slack.
  • B. Promote the "Ambassadors" to Workspace Owners in Slack.
  • C. Add the "Ambassadors" as "selected members or groups" to manage Approved Apps.
  • D. Have the "Ambassadors" conduct app review in the channel, using emoji to alert the Admins to whitelist the app.
Answer: C
Explanation:
In Enterprise Grid, you can:
"Delegate app management by selecting specific members or user groups who are allowed to review, approve, and manage app requests." This provides a controlled and efficient way to expand app review capabilities without elevating users to Workspace Owner or Admin roles.
(Reference: Slack Administration Study Guide - App Management and Delegated App Approvals)
-

NEW QUESTION # 194
You're overseeing the workspace design for your organization's launch of Slack Enterprise Grid. You want to prioritize ease of administration for channels, workspaces, users and user groups.
Which is the most important step when setting up your workspaces?
(Select the best answer.)
  • A. Minimize the number of multi-workspace channels to administer.
  • B. Take into account the cultural dynamics within the company.
  • C. Identify an appropriate set of Workspace Owners and Admins for each workspace
  • D. Ensure users can frequently and easily switch between workspaces througt out the day.
Answer: C

NEW QUESTION # 195
You're an Org Owner at a 10,000-person company that uses Slack across the organization.
In a recent feedback survey, employees have expressed frustrations about silos, lack of transparency, and difficulty locating information.
IT leadership asks you to provide metrics that can be tracked over the course of the next year to measure progress toward increasing transparency.
What type of data would you recommend the team track?
(Select the best answer.)
  • A. Number of weekly active members (i.e., active in the last 7 days)
  • B. Number of multi-workspace channels across the organization
  • C. Percentage of messages viewed in public channels vs. in private channels and direct messages (DMs)
  • D. Percentage of message engagement in org-wide announcements channels in the last six months
Answer: C
Explanation:
Slack recommends measuring transparency by:
"Tracking the percentage of messages sent or viewed in public channels versus private channels and DMs. An increase in public activity correlates to increased organizational transparency." While engagement and activity metrics (A, C, D) are useful for other goals, measuring the public vs. private messaging ratio directly addresses transparency concerns.
(Reference: Slack Administration Study Guide - Analytics for Measuring Transparency and Collaboration)
-

NEW QUESTION # 196
You're an Org Owner on the Slack Enterprise Grid plan responsible for posting new for your entire organization to read. You want to limit posting permissions to admins only.
Sometimes the newsletters contain important action items, so it's important that everyone in your organization sees the message.
What is the best way to post your message? (Select the best answer)
  • A. Create a default org-wide channel called #announcements, and post your newsletter in this channel.
  • B. Send your newsletter to your team's channel and then copy/paste the link to your message to each team channel in your organization.
  • C. Send your newsletter in all of your department-specific channels to maximize visibility.
  • D. Send your newsletter to your organizations #general channel, and use the @channel notification
Answer: D

NEW QUESTION # 197
Large Inc is launching Enterprise Grid. They have decided to create a workspace for each line of business, and one workspace for social channels. Members are assigned to two workspaces, but are allowed to join other workspaces if they want to.
What is the main benefit of this Grid design?
  • A. Workspace Administration efforts can be distributed to representatives from each line of business who know the needs of their business unit best.
  • B. Members experience less context switching when they are given the chance to access several workspaces.
  • C. There is no added benefit to this Grid design because the Workspace Admin and member experience is the same regardless of how many workspaces you create.
  • D. Workspace Administration is centralized and therefore presents less of an opportunity for breaches in org- wide policy and process decisions.
Answer: A

NEW QUESTION # 198
......
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