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PMI-PMOCP Practice Exam Questions, Verified Answers - Pass Your Exams For Sure!

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PMI-PMOCP Practice Exam Questions, Verified Answers - Pass Your Exams For Sure!

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PMI Project Management Office Certified Professional Sample Questions (Q95-Q100):NEW QUESTION # 95
The executive team is concerned with the performance of a PMO. Some customers have complained that service delivery is inconsistent.
What should the PMO professional do first to address these concerns?
  • A. Meet with customers and check if a reassessment of expectations is needed.
  • B. Increase the number of PMO services offered to its customers.
  • C. Present the PMO's benefits realized to the executive team and customers.
  • D. Review the service quality metrics for customers regularly to drive consistency.
Answer: A
Explanation:
To address concerns about inconsistency, the first step is toengage customers to verify their expectations and determine if misalignment exists. This dialogue clarifies service gaps and identifies improvement opportunities.
Presenting benefits (Option B) or reviewing metrics (Option C) are useful but may miss the root cause if expectations differ. Increasing services (Option D) can worsen inconsistency.
PMI-PMOCP Governance emphasizes stakeholder engagement as a first response to service quality concerns.
References:
PMI-PMOCPExam Content Outline, Governance Domain
PMI Practice Standard for Project Management Offices (2013), Customer Engagement PMI PMO Value Ring, Service Quality

NEW QUESTION # 96
A PMO has been thriving within the organization for the past 3 years. A new PMO professional has been appointed to lead the PMO and is expected to sustain its success.
What should the PMO professional do first?
  • A. Collect expectations of PMO customers and make necessary PMO services adjustments.
  • B. Keep the current PMO services and improve their maturity when applicable.
  • C. Analyze the performance metrics of current services and the value generated by the PMO.
  • D. Realign the current PMO services to the organizational strategy and goals.
Answer: C
Explanation:
Before making changes or adjustments, the PMO professional shouldanalyze existing performance data and value deliveredto understand what is working well and where improvements are needed. This data- driven approach helps sustain success by building on strengths and addressing gaps with evidence.
While collecting expectations (Option B), maturing services (Option C), and realigning strategy (Option D) are important, they come after understanding current performance.
PMI-PMOCP Strategic Alignment underscores baseline analysis as the starting point for sustaining and improving PMO value.
References:
PMI-PMOCPExam Content Outline, Strategic Alignment Domain
PMI Practice Standard for Project Management Offices (2013), Performance Measurement PMI PMO Value Ring, Value Realization

NEW QUESTION # 97
The project sponsor and the manufacturing director of a PMO-managed project have different opinions about the development of a new order-tracking system.
What should the PMO professional do to avoid this situation in the future?
  • A. Ensure that the project sponsor has approved the requirements.
  • B. Develop an effective project scope and change control process during project planning.
  • C. Advise executives to complete a roles and responsibility matrix in the project planning.
  • D. Involve key stakeholders to ensure that requirements are not overlooked.
Answer: D
Explanation:
Conflicting opinions among key stakeholders typically arise whenstakeholders are not effectively engaged during requirements gathering and project planning. Involving all key stakeholders early (Option B) helps ensure comprehensive requirements, reduces misunderstandings, and fosters alignment.
While scope and change control processes (Option A) are necessary, they do not replace stakeholder engagement. Roles matrices (Option C) and approvals (Option D) support governance but do not proactively prevent requirements misalignment.
PMI-PMOCP Governance practices highlight early stakeholder involvement as a key success factor.
References:
PMI-PMOCPExam Content Outline, Governance Domain
PMI Practice Standard for Project Management Offices (2013), Stakeholder Management PMI PMO Value Ring, Stakeholder Engagement

NEW QUESTION # 98
As part of a merger between two companies, a PMO professional consultant is hired to conduct an organizational project management (OPM) maturity assessment. The consultant must evaluate how well each organization manages portfolios, programs, and projects, and how their processes align with organizational objectives.
What should the PMO professional consultant do first?
  • A. Evaluate how well each organization tracks project performance data to measure maturity across the portfolios.
  • B. Meet with the executive team to determine how project success is measured and reported at the strategic level.
  • C. Conduct a comprehensive assessment using an established OPM maturity model to identify gaps and opportunities for improvement.
  • D. Interview the PMO team members to understand their challenges when adopting new tools and methodologies.
Answer: C
Explanation:
The consultant shouldbegin with a comprehensive maturity assessment using a recognized OPM maturity model. This holistic assessment identifies gaps, strengths, and opportunities across portfolios, programs, and projects, forming a basis for improvement planning.
Data tracking (Option B), interviewing team members (Option C), and meeting executives (Option D) are important but follow a formal assessment framework.
PMI-PMOCP Strategic Alignment stresses structured maturity assessments as foundational in organizational change.
References:
PMI-PMOCPExam Content Outline, Strategic Alignment Domain
PMI Practice Standard for Organizational Project Management (2014)
PMI PMO Value Ring, Maturity Assessment

NEW QUESTION # 99
A junior team member is assigned to a project that uses a unique, in-house methodology. What should the PMO professional do to ensure the junior team member is productive within the shortest possible time?
  • A. Monitor the performance of the junior team member and provide training when required.
  • B. Provide the junior team member with the methodology study guide for self-study.
  • C. Assign a more senior team member to mentor and guide the junior team member.
  • D. Schedule a refresher training on the methodology for all project team members.
Answer: C
Explanation:
Assigning amentorto a junior team member accelerates learning and integration, especially with unique or complex methodologies. PMI-PMOCP recognizes mentoring as an effective knowledge transfer and support mechanism, fostering quicker adaptation and improved performance.
While monitoring (option A) and training (option D) are useful, mentorship provides continuous, contextual guidance. Self-study (option B) alone may be insufficient for rapid proficiency.
ReferenceMI Project Management Office Certified Professional (PMI-PMOCP)Examination Content Outline, PMI 2021.PMI-PMOCP Study Guide, Chapter on Human Capital and Knowledge Management.

NEW QUESTION # 100
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