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[General] AP-209試験勉強過去問、AP-209実際試験

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【General】 AP-209試験勉強過去問、AP-209実際試験

Posted at 16 hour before      View：4 | Replies：0        Print      Only Author   [Copy Link] 1#
P.S.Fast2testがGoogle Driveで共有している無料の2026 Salesforce AP-209ダンプ：https://drive.google.com/open?id=1MK_y4nOhmSNJnrECIgzbjsaZ9ZB1uoqk
話と行動の距離はどのぐらいありますか。これは人の心によることです。意志が強い人にとって、行動は目と鼻の先にあるのです。あなたはきっとこのような人でしょう。SalesforceのAP-209認定試験に申し込んだ以上、試験に合格しなければならないです。これもあなたの意志が強いことを表示する方法です。Fast2testが提供したトレーニング資料はインターネットで最高のものです。SalesforceのAP-209認定試験に合格したいのなら、Fast2testのSalesforceのAP-209試験トレーニング資料を利用してください。
競争がますます激しいIT業種では、SalesforceのAP-209試験の認定は欠くことができない認証です。最も早い時間でSalesforceのAP-209認定試験に合格したいなら、Fast2testのSalesforceのAP-209試験トレーニング資料を利用すればいいです。もしうちの学習教材を購入した後、試験に不合格になる場合は、私たちが全額返金することを保証いたします。
AP-209試験の準備方法｜権威のあるAP-209試験勉強過去問試験｜100％合格率のAdvanced Field Service Accredited Professional実際試験数万人の顧客は私たちのAP-209問題集を利用したら、AP-209試験に合格しました。もちろん、私たちのAP-209問題集を利用したら、唯一の収穫は試験に合格することではなく、自分の仕事またライフスタイルを変えることもできます。AP-209問題集のメリットはなんですか？いろいろありますよ。例えば、覚えやすい、便利、時間を節約するということなどです。
Salesforce AP-209 認定試験の出題範囲：
トピック出題範囲
トピック 1
  • Mobile: This domain covers offline functionality in the Field Service Mobile app, mobile customization and extension options, technician management capabilities, and communication features between dispatchers, technicians, and customers.
トピック 2
  • Optimization: This domain covers using service objectives for automated scheduling, global optimization engine capabilities, troubleshooting optimization issues, and strategies to improve scheduling quality and efficiency.
トピック 3
  • Foundation: This domain addresses modeling complex work structures like work orders, constructing maintenance plans for recurring service, and customizing the dispatcher console to improve operational efficiency.

Salesforce Advanced Field Service Accredited Professional 認定 AP-209 試験問題 (Q29-Q34):質問 # 29
Universal Containers has many service centers across the country in which spare parts and other inventory items are stored. Every morning, technicians are required to arrive at the service center closest to their home and pick up inventory items based on their work assignments. At the end of the day, technicians travel back to the service center to return any unused or damaged parts (travel from home to the service center and from the service center back home is at the technicians' expense).
How should the admin configure the Service Territory Member address?
  • A. Use the customer's address
  • B. Use the address of the service center that the technician is assigned to
  • C. Use the address of the first appointment of the day
  • D. Use the technician's home address
正解：B
解説：
The Service Territory Member (STM) address defines the Start Location and End Location for the resource's route calculation.
* Option C is correct.The requirement states that travelfromHometothe Center is "at the technician's expense" (i.e., off the clock). Therefore, the "Official Company Route" begins when they arrive at the Service Center.
* By setting the STM Address to theService Center, the optimization engine assumes the technician isat the Service Centerat the start of their shift.
* The engine will then calculate travel time for:Service Center -> Job 1.
* This matches the business requirement.
* Option A (Home Address):If you set Home, the engine calculates:Home -> Job 1(or Home -> Service Center). This would likely include the commute time in the daily schedule utilization, which contradicts the "at technician's expense" (off-clock) requirement.

質問 # 30
Universal Containers (UC) sell Service Contracts to their customers. One of the terms of the Service Contract determines that a UC technician will perform annual maintenance on all the customer's Assets until the contract expires.
UC would like to ensure that when a technician is sent to the customer, the maintenance work is completed in a single visit, and all covered Assets are listed on the Work Order's Service Report.
What Maintenance Plan configuration should a consultant recommend UC?
  • A. 'Work Order Generation Method' is set to 'One Work Order per Asset' and 'Service Appointment Generation Method' is set to 'One Service Appointment per Work Order'
  • B. 'Work Order Generation Method' is set to 'One Work Order Line Item per Asset' and 'Service Appointment Generation Method' is set to 'One Service Appointment per Work Order'
  • C. 'Work Order Generation Method' is set to 'One Work Order Line Item per Asset' and 'Service Appointment Generation Method' is set to 'One Service Appointment per Work Order Line Item'
  • D. 'Work Order Generation Method' is set to blank and 'Service Appointment Generation Method' is set to
    'One Service Appointment per Work Order'
正解：B
解説：
This question tests the Maintenance Plan generation logic.
* Option D is correct.The requirement isSingle Visit(One Appointment) forMultiple Assets.
* One Work Order Line Item per Asset:This groups all the assets under asingleparent Work Order. Each asset gets its own line item (WOLI) for tracking purposes.
* One Service Appointment per Work Order:This creates asingleappointment for the parent Work Order. The technician arrives once and works through the list of line items (Assets).
* Option B("One Work Order per Asset") would create separate Work Orders (and likely separate Appointments) for every single asset, resulting in multiple visits or a cluttered schedule.
* Option C("One SA per WOLI") would explicitly create a separate appointment for every single asset line item, causing massive double-booking/overlap.

質問 # 31
Universal Containers uses In-Day Optimization to optimize a Service Territory schedule during working hours. The dispatchers have recently noticed that In-Day Optimization reschedules Service Appointments in status 'In Progress' to other Service Resources, which requires them to correct the schedule manually.
What should a consultant recommend to troubleshoot this behavior?
  • A. Review if the 'In Progress' status is excluded from In-Day Optimization under 'Field Service Settings'.
  • B. Review if the 'In Progress' status is configured in 'Status Transitions' under 'Field Service Settings'.
  • C. Check if the 'Optimization Request' status is 'In Progress'
  • D. Check if the Scheduling Policy includes the 'Resource Availability' Work Rule.
正解：A
解説：
When running optimization (Global or In-Day), the engine is allowed to move any appointment that is not
"Pinned."
* Option C is correct.In Salesforce Field Service, you must explicitly define which statuses are consideredPinned(immovable) during optimization. This is configured inField Service Settings > Optimization > Logic. If the 'In Progress' status isnotselected in the "Pinned Statuses" list, the optimization engine sees that appointment as movable. To improve the schedule, it might unassign the current tech and assign a different one, even though the tech is already on-site.
* Ensuring 'In Progress' is "excluded from optimization logic" (Pinned) forces the engine to schedule aroundthat appointment rather than moving it.
* Option B refers to "Status Transitions," which controls the lifecycle flow (e.g., New -> Scheduled -> In Progress) but does not control the scheduling engine's permission to move the job.

質問 # 32
A customer wants to assign work to Resources by postal code coverages, each Resource covering one or more postal codes. The solution must also support Scheduling and Optimization.
What should a consultant recommend to meet the customer's requirements?
  • A. Model each postal code as a skill, assign the skill to the relevant Resources, and set the skill as a required skill for each Service Appointment within the postal code area
  • B. Define each postal code as a Service Territory, assign Resources through STM (Service Territory Member) record to the Territory they need to cover
  • C. Model each postal code as a record in a custom object, and use the 'Extended Match' Work Rule to assign the Resources to Appointments within their postal code coverage using another custom junction object
  • D. Use 'Match Fields', set the relevant postal code coverage on the resources level and on the Service Appointment level
正解：C
解説：
Mapping resources to specific Zip Codes (which are not necessarily Service Territories) is a common high- volume requirement.
* Option A is correct.Creating a standard Service Territory foreverypostal code (Option D) creates a hierarchy that is too deep and hurts performance.
* Instead, modeling "Zip Code Coverage" as aCustom Object(or data table) allows for a cleaner data model. You then use theExtended Match Work Rule. This rule is highly flexible; it can verify that the Zip Code on the Service Appointment matches a record in the Zip Codes Covered related list on the Service Resource. This supports optimization without bloating the Territory or Skill tables.
* Option B (Match Fields)only works for 1-to-1 matching (e.g., The Resource hasonezip field). It cannot easily handle a resource covering 50 different zip codes unless you use the custom object approach described in A.

質問 # 33
Which parts of the 'Dispatcher Console' support adding Custom Actions? (Choose 3 options)
  • A. Individual Service Appointments in the Appointment list
  • B. Multiple Service Resources in the Gantt
  • C. Multiple Service Appointments in the Appointment list
  • D. Individual Service Resources in the Gantt
  • E. Child Service Territories in the Gantt
正解：A、C、D
解説：
Custom Actions (configured in Field Service Settings) allow dispatchers to trigger Apex classes or Visualforce pages/components from the console.
* Option B is correct:You can add custom actions to theResource Liston the Gantt (e.g., right-click a technician's name to "Send SMS" or "Show on Map").
* Option E is correct:You can add custom actions to individualService Appointments(e.g., right-click an appointment bar or list item to "Reschedule" or "Print Label").
* Option D is correct:You can addMass Actionsto the Appointment List (select multiple checkboxes -> Actions -> "Bulk Dispatch").
* Note: You generally cannot perform custom actions on the "Service Territory" grouping headers (Option A) or multiple resources simultaneously (Option C) in the standard UI.

質問 # 34
......
SalesforceのAP-209の認定試験は当面いろいろな認証試験で最も価値がある試験の一つです。最近の数十年間で、コンピュータ科学の教育は世界各地の数多くの注目を得られています。SalesforceのAP-209の認定試験はIT情報技術領域の欠くことができない一部ですから、IT領域の人々はこの試験認証に合格することを通じて自分自身の知識を増加して、他の分野で突破します。Fast2testのSalesforceのAP-209認定試験の問題と解答はそういう人たちのニーズを答えるために研究した成果です。この試験に合格することがたやすいことではないですから、適切なショートカットを選択するのは成功することの必要です。Fast2testはあなたの成功を助けるために存在しているのですから、Fast2testを選ぶということは成功を選ぶのことと等しいです。Fast2testが提供した問題と解答はIT領域のエリートたちが研究と実践を通じて開発されて、十年間過ぎのIT認証経験を持っています。
AP-209実際試験: https://jp.fast2test.com/AP-209-premium-file.html
P.S.Fast2testがGoogle Driveで共有している無料の2026 Salesforce AP-209ダンプ：https://drive.google.com/open?id=1MK_y4nOhmSNJnrECIgzbjsaZ9ZB1uoqk
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