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[Hardware] Order-Management-Administrator Training Online & Order-Management-Administra

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【Hardware】 Order-Management-Administrator Training Online & Order-Management-Administra

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Salesforce Order-Management-Administrator Exam Syllabus Topics:
TopicDetails
Topic 1
  • Order Management Basics: In this topic, the Salesforce Order Management Administrator Consultant learns to position Order Management effectively within Salesforce's core architecture. By articulating the extensible platform capabilities, the ability to integrate with third-party systems, and the overall value proposition, this knowledge helps highlight Order Management's seamless adaptability and efficiency. These insights are crucial for demonstrating business value during client engagements.
Topic 2
  • Process Automation and Integrations: This section helps the Salesforce Order Management Administrator Consultant demonstrate the capability to deliver business value by integrating Order Management with external systems using clicks rather than code. Mastery of navigation within Order Management processes, connecting nodes, and integrating systems efficiently ensures understanding of how to implement effective solutions.
Topic 3
  • Data Model: This topic equips the Salesforce Order Management Administrator Consultant to showcase knowledge of critical objects such as Order, Order Summary, Fulfillment Orders, and Return Orders. It involves establishing and tracing integrations with B2C Commerce or other systems, including custom attributes. Proficiency here is pivotal for ensuring seamless data flow and robust Order Management operations within complex business environments.
Topic 4
  • Deployment and Debugging: In this area, aspiring order management administrator consultant demonstrates a deep understanding of deployment options, life cycles, and the configuration of supporting objects. This includes creating processes from scratch, leveraging pre-set data, and validating results in runtime scenarios.
Topic 5
  • Advanced Topics: This topic challenges the Salesforce Order Management Administrator Consultant to diagnose and resolve configuration issues that hinder the launch or operation of Order Management processes. Proficiency includes troubleshooting integration problems and articulating how various processes interact to support successful deployments and system functionality.

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Salesforce Order Management Administrator Accredited Professional Sample Questions (Q100-Q105):NEW QUESTION # 100
An administrator needs to send an Outbound Message to an external accounting system whenever a Fulfillment Order is created. What is the best practice to create this functionality?
  • A. Create a Workflow Rule
  • B. Create an Apex Trigger
  • C. Create a Process Builder
  • D. Create a Flow
Answer: D

NEW QUESTION # 101
A company's Salesforce org has high-scale orders enabled. During a flash sale, a customer service representative needs to service an order but it shows as a Pending Order Summary in Salesforce.
What should the customer service representative do?
  • A. Import the Order from the associated Account page
  • B. The customer service representative has to wait until the Order Summary is created
  • C. Use the Create Order Summary action on the Order records actions menu
  • D. Manually create the Order Summary record
Answer: B
Explanation:
The best thing for the customer service representative to do in this situation is to wait until the Order Summary is created. An Order Summary is a record that represents the financial summary of an order that is received from an external system, such as B2C Commerce or B2B Commerce. An Order Summary is created after an order is ingested into Order Management, and it triggers various flows and processes for order fulfillment and payment processing. A Pending Order Summary is a temporary record that indicates that an order has been received but not yet processed by Order Management. A customer service representative cannot service an order until it has an Order Summary record. Verified Reference: https://help.salesforce.com/s/ar ... mary.htm&type=5

NEW QUESTION # 102
Which option is available for an admin to use as middleware to import data to. or export data from Order Management?
  • A. Use Data Loader
  • B. Write Apex classes to query the database and write to a file
  • C. Find an application on AppExchange
  • D. Use the Developer console
  • E. Use Workbench to access the database
Answer: A
Explanation:
Use Data Loader. Data Loader is a client application that allows administrators to bulk import or export data from Salesforce using CSV files. The administrator can use Data Loader to import data into Order Management objects, such as Order Summary, Order Item Summary, Fulfillment Order, etc., or export data from these objects for backup or analysis purposes.
Verified Reference: https://appexchange.salesforce.com/ https://help.salesforce.com/s/ar ... ader.htm&type=5

NEW QUESTION # 103
For what use case would an administrator enable Person Accounts during Order Management setup?
  • A. Person Accounts are always enabled for Order Management
  • B. Connecting Order Management to B2B Commerce
  • C. Connecting to an external ERPsystem
  • D. Connecting Order Management to B2C Commerce
Answer: D
Explanation:
An administrator would enable Person Accounts during Order Management setup for the use case of connecting Order Management to B2C Commerce. B2C Commerce is a cloud-based platform that enablesbusinesses to create and manage online storefronts for consumers. B2C Commerce uses Person Accounts to represent individual shoppers who place orders on the storefronts. Person Accounts are a type of account that combines account and contact information into a single record. To connect Order Management to B2C Commerce, an administrator needs to enable Person Accounts in Order Management and install the B2C Commerce Integration package from AppExchange. References: B2C Commerce Integration, [Person Accounts]

NEW QUESTION # 104
A customer orders 10 products. The products must be shipped to three different locations. Two of the orders are fulfilled at the same location. How many Fulfillment Orders would be created for this order?
  • A. One Fulfilment Order per item in the order, totaling 10
  • B. One Fulfillment Order per Fulfillment Location, totaling 2
  • C. One Fulfillment Order
  • D. One Fulfillment Order pet destination, totaling 3
Answer: D
Explanation:
The number of Fulfillment Orders that would be created for this order is one per destination, totaling 3. A Fulfillment Order is a record that represents a group of products in an order that are fulfilled together from the same location. A Fulfillment Order has a lookup relationship to the Order Summary object, and it contains information such as the fulfillment location, delivery method, status, etc. The number of Fulfillment Orders created depends on three factors: Fulfillment Location, Delivery Method and Recipient Address. These factors determine how the Order Items are grouped and allocated to Fulfillment Orders based on routing rules and inventory availability. In this case, since the products must be shipped to three different locations, three Fulfillment Orders are created for each destination. Verified Reference: https://help.salesforce.com/s/ar ... rder.htm&type=5

NEW QUESTION # 105
......
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