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[General] AP-212 Exams Training | New AP-212 Test Tutorial

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【General】 AP-212 Exams Training | New AP-212 Test Tutorial

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Getting the Loyalty Management Accredited Professional (AP-212) certification exam is necessary in order to get a job in your desired tech company. Success in the Loyalty Management Accredited Professional certification exam gives you an edge over the others because you will have certified skills. The Loyalty Management Accredited Professional (AP-212) certification exam badge will make a good impression on the interviewer. Most of the people planning to attempt the Loyalty Management Accredited Professional (AP-212) exam are confused that how will they prepare and pass Loyalty Management Accredited Professional (AP-212) exam with good grades.
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Salesforce Loyalty Management Accredited Professional Sample Questions (Q45-Q50):NEW QUESTION # 45
An Administrator must configure a tier point reset for a Loyalty Program to occur once every two years.
Which two setting does the Administrator need to consider in this scenario?
  • A. The Loyalty tier group field is populated.
  • B. The Currency type field must correspond to qualifying.
  • C. The qualifying point reset date, period, and frequency are set on the tier group.
  • D. The currency type field must correspond to non-qualifying.
Answer: C
Explanation:
For configuring a tier point reset in Salesforce Loyalty Management that occurs once every two years, the administrator needs to consider:
* The qualifying point reset date, period, and frequency are set on the tier group (B): This setting ensures that members' qualifying points are reset according to the specified schedule, in this case, every two years. This reset mechanism is crucial for maintaining the program's competitiveness and encouraging ongoing member engagement.
The option A, "The Loyalty tier group field is populated," is a prerequisite for tier management but not directly related to the reset settings. Options C and D, regarding the Currency type field, are not relevant to the tier point reset settings, as the reset pertains to the accumulation and expiration of qualifying points within the tier structure, not the currency type.
Salesforce Loyalty Management documentation would provide detailed instructions on configuring tier resets, including the impact of different settings on member tiers and how to communicate changes effectively to maintain member satisfaction and engagement.

NEW QUESTION # 46
A Customer Support Manager noticed that the customers support team's performance decreased since the company rolled out the Loyalty Program. The customer Support Agents complain that finding information about the Loyalty Program Member takes a lot of the time.
What is the standard solution to display the information regarding the Loyalty?
Program Member on the case detail page?
  • A. Embed Loyalty Member Profile Cards
  • B. Create formula fields on Case Object
  • C. Create a Screen Flow
  • D. Develop a custom component
Answer: A
Explanation:
To efficiently display information about the Loyalty Program Member on the case detail page, embedding Loyalty Member Profile Cards is a standard solution. These profile cards are designed to provide a concise and comprehensive view of the member's loyalty information, including membership details, points balance, tier status, and recent transactions, directly within the context of a case. This allows customer support agents to quickly access relevant loyalty information without navigating away from the case record, improving efficiency and enabling better support. Salesforce documentation suggests using embedded components like profile cards to enhance user experience and access to information within record pages.

NEW QUESTION # 47
Northern Trail Outfitters, wants to implement its new Loyalty Program. The Chief Marketing Officer wants to offer the following benefits to customers:
* Award points to the customer that can be redeemed for products in the store
* Gamify customers that spend the most to receive exclusive benefits.
What three elements should the Administrator configure?
  • A. Set up one qualifying currency and a non-qualifying currency
  • B. Set up promotions
  • C. Set up a tier system based on a cumulative spending value
  • D. Set up one qualifying currency
  • E. Set up vouchers for specific products
Answer: B,C,D
Explanation:
For Northern Trail Outfitters' Loyalty Program offering, the Administrator should configure:
* B: One qualifying currency to track points that can be redeemed for products.
* C: A tier system based on cumulative spending to gamify and reward top spenders with exclusive benefits.
* E: Promotions to create special offers or rewards that can enhance the Loyalty Program's appeal and engagement.

NEW QUESTION # 48
A Consultant needs to design a new tier-upgrade process for a new Loyalty Program. The custom object to store the qualified members and a batch job is identified for this process.
Which two components should the Consultant select for this process?
  • A. A data-processing-engine (DPE) to identify the qualified members
  • B. A flow to perform the tier-upgrade rule and another flow to perform the tier-upgrade orchestration process
  • C. A flow to schedule and process the custom object's pending records and another flow to perform tier-upgrade orchestration process
  • D. A flow to perform both tier-upgrade rule and tier-upgrade orchestration process
Answer: A,B
Explanation:
For designing a new tier-upgrade process in a Loyalty Program, the Consultant should select:
* A flow to perform the tier-upgrade rule and another flow to perform the tier-upgrade orchestration process (C): This approach allows for the separation of concerns, where one flow is responsible for evaluating whether members meet the criteria for a tier upgrade, and another flow is responsible for the actual process of upgrading the member's tier. This modular design improves maintainability and scalability.
* A data-processing-engine (DPE) to identify the qualified members (D): The DPE can efficiently process large sets of member data to identify those who qualify for a tier upgrade based on the program's criteria. This component is crucial for automating the tier-upgrade process at scale, especially in programs with a significant number of members.
Option A combines both processes into a single flow, which could become complex and harder to maintain.
Option B suggests using a single flow for scheduling and processing, which might not offer the required flexibility and efficiency for handling complex tier-upgrade criteria and orchestration.
Salesforce documentation on Loyalty Management provides guidelines on leveraging Flow and DPE for automating and orchestrating various loyalty program processes, including tier upgrades.

NEW QUESTION # 49
Loyalty Management enables the onboarding and managing of cross-industry program partners to increase member engagement with the Loyalty program. The consultant needs to add a program partner.
Which fields are required to set up a partner?
  • A. Name, Partnership Start Data, Industry, Status, Billing Type
  • B. Name, Program, Program Partnership Category, Type, Billing Type
  • C. Name, Partnership Start Data, Billing Type, Status, Type
    D, Name, Partnership Start Data, Industry, Status, Type
Answer: B
Explanation:
When adding a program partner in Salesforce Loyalty Management, the required fields include:
* Name, Program, Program Partnership Category, Type, Billing Type (B): This combination of fields ensures that a program partner is properly defined and categorized within the Loyalty Management system.
* Name: Identifies the partner within the loyalty program.
* Program: Links the partner to a specific loyalty program.
* Program Partnership Category: Categorizes the partner according to the nature of the partnership (e.g., accrual, redemption).
* Type: Defines the nature of the partnership, such as whether the partner is involved in point accrual, redemption, or both.
* Billing Type: Specifies how the partner is billed, which could be related to transaction fees, membership fees, or other financial arrangements.
Options A, C, and D include fields like "Partnership Start Data," "Industry," and "Status," which, while important, are not the core required fields for initially setting up a program partner in Salesforce Loyalty Management.
Salesforce Loyalty Management documentation provides comprehensive details on setting up program partners, including the required fields and best practices for managing partnerships to enhance member engagement and program value.

NEW QUESTION # 50
......
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