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[General] ITIL-4-Foundation Valid Study Guide & Valid ITIL-4-Foundation Mock Exam

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【General】 ITIL-4-Foundation Valid Study Guide & Valid ITIL-4-Foundation Mock Exam

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2026 ITIL-4-Foundation – 100% Free Valid Study Guide | Professional Valid ITIL-4-Foundation Mock ExamTrainingDumps provides proprietary preparation guides for the certification exam offered by the ITIL-4-Foundation exam dumps. In addition to containing numerous questions similar to the ITIL-4-Foundation Exam, the ITIL 4 Foundation Exam (ITIL-4-Foundation) exam questions are a great way to prepare for the ITIL ITIL-4-Foundation exam dumps.
ITIL 4 Foundation certification exam is a globally recognized qualification for professionals who want to demonstrate their knowledge and understanding of the ITIL 4 framework. ITIL, which stands for Information Technology Infrastructure Library, is a set of best practices for IT service management, aimed at aligning IT services with the needs of businesses and customers.
ITIL 4 Foundation Exam Sample Questions (Q61-Q66):NEW QUESTION # 61
Which describes a set of defined steps for implementing improvements?
  • A. The 'improve' value chain activity
  • B. The 'continual improvement register'
  • C. The 'engage' value chain activity
  • D. The 'continual improvement model'
Answer: D

NEW QUESTION # 62
Which dimension considers the application of artificial intelligence to service management?
  • A. Partners and suppliers
  • B. Organizations and people
  • C. Value streams and processes
  • D. Information and technology
Answer: D

NEW QUESTION # 63
Which TWO of the following statements are MOST associated with the optimize and automate' guiding principle?
1. It is important to assess which method of communication is appropriate 'or each type of stakeholder.
2. Complex systems should be designed with an understanding of how the components' parts are related.
3. Organizations should consider whether technology could improve the eficiency o' manual processes.
4 It is important to understand the organization's objectives when assessing the impact of potential improvements.
  • A. 2 and 3
  • B. 3 and 4
  • C. 1 and 2
  • D. 1 and 4
Answer: B

NEW QUESTION # 64
Which practice has a purpose that includes managing risks to confidentiality, integrity and availability?
  • A. Service configuration management
  • B. Information security management
  • C. Change enablement
  • D. Problem management
Answer: B

NEW QUESTION # 65
What is the CORRECT order for the three phases of problem management?
  • A. Error control, problem control, problem identification
  • B. Problem identification problem control error control
  • C. Problem control, error control problem identification
  • D. Problem identification error control problem control
Answer: B
Explanation:
The problem management practice follows a three-phase approach to reduce the likelihood and impact of incidents by identifying actual and potential causes of incidents and managing workarounds and known errors1. The three phases are:
* Problem identification: the process of finding problems that are the cause or potential cause of one or more incidents2.
* Problem control: the process of analysing the root cause and impact of a problem and developing a workaround or a permanent solution2.
* Error control: the process of managing known errors throughout their lifecycle, from recording to removal2. References: ITIL Foundation - ITIL 4 Edition, page 15; ITIL 4 - A Pocket Guide, page
35; ITIL 4 Practice Guide: Problem Management, page 9.

NEW QUESTION # 66
......
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