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[General] Reliable CPTD Exam Answers - Training CPTD Materials

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【General】 Reliable CPTD Exam Answers - Training CPTD Materials

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ATD CPTD Exam Syllabus Topics:
TopicDetails
Topic 1
  • Building Personal Capability: This section of the exam measures skills of Learning & Development Specialists and covers areas that enhance individual effectiveness in talent development roles. It includes communication, emotional intelligence, collaboration, cultural awareness, project management, and ethical behavior, focusing on how professionals interact, lead, and manage themselves and others effectively within organizational contexts.
Topic 2
  • Developing Professional Capability: This section of the exam measures skills of Instructional Designers and focuses on the core functions of talent development such as adult learning theories, instructional design, facilitation, use of technology, content curation, leadership development, coaching, and evaluating impact. It emphasizes designing and delivering effective learning solutions that align with learner needs and organizational goals.
Topic 3
  • Impacting Organizational Capability: This section of the exam measures the skills of Organizational Development Consultants and involves applying talent strategies that align with business objectives. It includes business acumen, consulting, culture shaping, performance improvement, talent strategy, change management, and data analytics. The focus is on driving organizational performance and ensuring future readiness through strategic talent development.

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ATD The Certified Professional in Talent Development Sample Questions (Q38-Q43):NEW QUESTION # 38
Which steps are considered best practice when making a business case for a talent development program?
  • A. Developing a budget, performing an organizational analysis, and creating an evaluation plan
  • B. Gathering data, defining a rationale, and delivering supporting information
  • C. Holding focus groups, reviewing employee engagement surveys, and interviewing senior leaders
  • D. Creating a program vision, defining values, and establishing competencies
Answer: B
Explanation:
ATD's Handbook for Training and Talent Development (2022)outlines the essential components of making a business case: "gather organizational data, define a clear rationale linked to business needs, and present strong supporting information showing the impact of the proposed learning intervention".
Without clear data and rationale, executive approval is less likely.
Reference:ATD Handbook for Training and Talent Development (2022), Business Case Development.

NEW QUESTION # 39
A talent development (TD) professional works at a small Internet-based company. The TD professional is tasked with training a group of customer service representatives to process refunds in a new software application.
What should the TD professional do?
  • A. Remove nonessential information from the learning materials.
  • B. Provide the instruction manual for the new software application for staff to learn on their own.
  • C. Walk through example refunds with the learners.
  • D. Conduct lectures to provide instruction, then have learners practice processing the refunds on their own.
  • E. Provide a demonstration of the new software application.
Answer: C

NEW QUESTION # 40
Which is the best quality improvement tool for a team that is ready to design a flowchart for a new product release?
  • A. Cause-effect diagram
  • B. Pareto chart
  • C. Process map
  • D. Fishbone diagram
Answer: C
Explanation:
According toQuality Tools for Process Improvement(Certification Reading List), "aprocess mapor flowchart is the best tool to visually depict sequential steps in a process for design, communication, and improvement".
Fishbone diagrams diagnose causes, not process flows.
Reference:The Memory Jogger II: Quality Tools for Process Improvement.

NEW QUESTION # 41
What are the basic quadrants of a balanced scorecard approach?
  • A. Planning, analysis, design, and control
  • B. Revenue, profit, customer satisfaction, and employee satisfaction
  • C. Cost, quality, time, and performance outcomes
  • D. Financial, customer, internal processes, and learning and growth
Answer: D
Explanation:
Kaplan and Norton's Balanced Scorecardframework (Certification Reading List) identifies the four quadrants as:
* Financial,
* Customer,
* Internal Business Processes,
Reference:The Balanced Scorecard: Translating Strategy into Action (Kaplan & Norton).

NEW QUESTION # 42
A talent development (TD) professional facilitates a three-week training course for all of a company's new hires. Company onboarding guidelines state that new hires must pass the course final exam with a score of
80% or higher in order to continue in the job, but the guidelines also provide for some discretion on the part of the hiring manager. Participant A fails the final exam with a score of 78%. Participant A was frequently late to training, did not readily participate, and fell asleep twice during the course.
What should the TD professional do?
  • A. Redesign the course to make it more engaging.
  • B. Recommend termination of Participant A.
  • C. Reassess the exam scoring process.
  • D. Provide the exam results to the HR department and the hiring manager.
  • E. Consult with the human resources (HR) department and the hiring manager, and offer to have Participant A retake the exam.
  • F. Document the observable behaviors, and provide these data points to the HR department and the hiring manager.
Answer: F

NEW QUESTION # 43
......
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