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[General] Reliable Salesforce Sales-101 Exam Book, Sales-101 Exam Topic

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【General】 Reliable Salesforce Sales-101 Exam Book, Sales-101 Exam Topic

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Salesforce Sales-101 Exam Syllabus Topics:
TopicDetails
Topic 1
  • Forecasting: This section of the exam measures skills of Account Executives and assesses forecasting accuracy, evaluating risks and opportunities, and understanding the inputs that drive forecasting. It ensures consistency in opportunity management and reliable business predictions.
Topic 2
  • Deal Management: This section of the exam measures skills of Account Executives and includes qualifying prospects, understanding customer strategies and challenges, and defining solution scope. It emphasizes presenting value propositions, addressing challenges to close deals, and securing customer commitment for formal contracts.
Topic 3
  • Pipeline Management: This section of the exam measures skills of Sales Representatives and involves generating new pipeline opportunities, analyzing pipeline health, and ensuring data integrity. It also covers monitoring progression across sales stages and improving customer relevance.
Topic 4
  • Customer Success: This section of the exam measures skills of Sales Representatives and explains post-sales actions, order booking, and fulfillment. It also reviews the customer journey after the sale and evaluates the realized versus expected value to ensure satisfaction and retention.
Topic 5
  • Customer Engagement:This section of the exam measures skills of Sales Representatives and focuses on building credibility through thought leadership, using multiple touchpoints to generate interest, and aligning solutions with customer needs. It also highlights the importance of nurturing relationships and driving product adoption for maximum value.

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Salesforce Certified Sales Foundations Sample Questions (Q114-Q119):NEW QUESTION # 114
Asales representative wants to show a prospect the value of their product or service.
Which type of document should the sales rep provide to the prospect?
  • A. Marketing whitepaper
  • B. Whitespace analysis
  • C. Sales proposal
Answer: C
Explanation:
A sales proposal is adocument that outlines the benefits and features of a product or service, as well as the pricing and terms of the deal. A sales proposal is designed to persuade the prospect to buy from the sales rep by showing them the value of the solution and how it meets their needs. A sales proposal should be customized to the specific prospect and their situation, and should include a clear call to action. References:
* Sales Rep Training: Create Effective Selling Habits (Unit: Write Winning Sales Proposals)
* Cert Prep: Salesforce Certified Sales Representative (Unit: Sales Strategy and Planning)

NEW QUESTION # 115
How can a sales representative identify and generate new pipeline?
  • A. Attend industry conferences.
  • B. Conduct product demos.
  • C. Provide client support.
Answer: B

NEW QUESTION # 116
A sales representative wants to track which opportunities in their pipeline contain items that customers need for an event next month.
How does tracking this help the sales rep manage risk?
  • A. These deals can be expedited if required.
  • B. These deals can move to the next stage.
  • C. These dealsmust be assigned a surcharge.
Answer: A
Explanation:
Tracking which opportunities in their pipeline contain items that customers need for an event next month helps the sales rep manage risk by allowing them to expedite these deals if required. These deals have a higher urgency and a shorter sales cycle than other deals, and they may face challenges such as inventory shortages, delivery delays, or customer dissatisfaction. By trackingthese deals, the sales rep can prioritize them, communicate with the customer and the internal team, and ensure that the items are delivered on time and meet the customer's expectations. References: [Sales Rep Training: Manage Your Pipeline], [Cert Prep:
Salesforce Certified Sales Representative: Manage Your Pipeline]

NEW QUESTION # 117
What is the desired outcome of an upsell proposal?
  • A. To optimize existing product offerings
  • B. To maintain current agreement during a renewal
  • C. To decrease customer churn rate
Answer: A
Explanation:
The desired outcome of an upsell proposal is to optimize existing product offerings by selling more features or services to an existing customer. Upselling helps to increase customer satisfaction, loyalty, and retention by providing them with more value and benefits from the product. Upselling also helps toincrease revenue and profitability for the sales rep and the company.References:https://www.salesforce.com/resources/articles
/upselling/#upselling-definition

NEW QUESTION # 118
A sales representative is working on an opportunity that has recently progressed to a more advanced stage in the deal lifecycle.
Which action should the sales rep take to ensure accurate forecasting?
  • A. Continue forecasting based on the previous stage until the deal closes.
  • B. Focus on unrelated opportunities and assume the current opportunity will close.
  • C. Update the opportunity's stage and forecast category to reflect the recent progress.
Answer: C
Explanation:
Updating the opportunity's stage and forecast category to reflect therecent progress is what the sales rep should do to ensure accurate forecasting. An opportunity is a qualified prospect who has a high probability of buying the product. An opportunity stage is a measure of how far along the opportunity is in the sales process, such as prospecting, qualification, proposal, negotiation, etc. A forecast category is a measure of how likely the opportunity is to close as won, such as pipeline, best case, commit, closed, etc. Updating the opportunity's stage and forecast category helps to reflect the current status and potential outcome of the opportunity, as well as to provide a realistic and reliable prediction of future sales revenue.References:https://www.salesforce.com
/resources/articles/sales-forecasting/#sales-forecasting-definition

NEW QUESTION # 119
......
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Sales-101 Exam Topic: https://www.lead2passed.com/Salesforce/Sales-101-practice-exam-dumps.html
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