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[General] Latest Field-Service-Consultant Dumps Pdf - Quiz 2026 Salesforce First-grade Fie

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【General】 Latest Field-Service-Consultant Dumps Pdf - Quiz 2026 Salesforce First-grade Fie

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Salesforce Certified Field Service Consultant Sample Questions (Q41-Q46):NEW QUESTION # 41
An employee at Universal Containers performs the role of a Dispatcher and a Technician.
How should a Consultant configure Salesforce Field Service to support this behavior?
  • A. Create one Service Resource and assign the relevant Permission Set Licenses.
  • B. Create two Service Resources and assign them to the employee.
  • C. Create one Service Resource and assign the Technician and Dispatcher role.
  • D. Create two Skills records and assign them to the Service Resource record.
Answer: A

NEW QUESTION # 42
technicians at Universal container use the field service lightning mobile app at a customer site. After completing th3 work technician updates the service appointment status to complete and save the records. Dispatcher see the appointment as dispatched on the console instead of seeing the complete status update Which two troubleshooting steps should a consultant take to resolve the issue?
Choose 2 answers
  • A. Verify the dispatcher ran the service appointment data job
  • B. Review service appointment automation
  • C. Investigate work order life cycle
  • D. Conform the technician mobile device is online
Answer: B,D

NEW QUESTION # 43
At Universal Containers, the Service Territory member's time zone is one hour behind the Service Territory time zone.
How should the Consultant ensure proper scheduling and optimization for the member?
  • A. Subtract one hour from the start and end times on the Service Territory.
  • B. Change the time zone on the Service Territory Member's user record to match the Service Territory's time zone.
  • C. Add one hour to the start and end times on the Service Territory Member's Operating Hours.
  • D. Add one hour to the start and end times on the Service Territory.
Answer: C
Explanation:
Explanation
This option ensures that the service territory member's operating hours are aligned with the service territory's time zone, and avoids scheduling conflicts or gaps. References:
https://help.salesforce.com/s/ar ... ours.htm&type=5

NEW QUESTION # 44
AW Computing technicians handle different kinds of jobs, many of which involve installing or replacing parts.
Having the appropriate inventory is critical to completing the jobs on time.
How should field service be configured to ensure the parts required for a job are listed correctly on the work order?
  • A. Ensure the product items are available in inventory.
  • B. Include the required products in the work type.
  • C. Create a flow to add the products to the work order.
  • D. Add the product fields to the work order layout.
Answer: D
Explanation:
Explanation
A quick action is used to create a record from another record with predefined field values. By defining a quick action to create a new service appointment from an existing one, the technician can easily create an additional visit to complete unfinished work.
References: https://help.salesforce.com/s/ar ... ions.htm&type=5 Work types are used to define the standard duration and skills required for a specific type of work. They can also include the required products that are needed for the work. By including the required products in the work type, the system can automatically add them to the work order when the work type is selected.
References: https://help.salesforce.com/s/ar ... ypes.htm&type=5

NEW QUESTION # 45
Universal Containers has implemented a flow that allows technicians to replace faulty or damaged assets directly from within the field service lightning mobile app. Once a replacement has been made, where can the asset relationship s be viewed?
  • A. Only the primary assets related list on the work order object
  • B. Both the primary assets and related assets related lists on the work order object
  • C. Only the primary assets related list on the assets object
  • D. Both the primary assets and related assets related lists on the assets object
Answer: C

NEW QUESTION # 46
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