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[General] Pass Guaranteed Quiz Updated Salesforce - EX-Con-101 Exam Questions And Answers

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【General】 Pass Guaranteed Quiz Updated Salesforce - EX-Con-101 Exam Questions And Answers

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Salesforce Certified Experience Cloud Consultant Sample Questions (Q94-Q99):NEW QUESTION # 94
What is a prerequisite for creating a user that has a Partner Community license?
  • A. Select ''Enable as Partner'' in the Experience Workspace.
  • B. The ''Enable as Partner'' action must be present on the Account page layout.
  • C. The Enable as Partner'' action must be present on the User page layout.
  • D. Ensure that the partner user has the '' Enabled as partner'' permission set.
Answer: B
Explanation:
A prerequisite for creating a user that has a Partner Community license is to enable the account as a partner account. To do this, you need to have the ''Enable as Partner'' action on the Account page layout. This will allow you to convert an existing account or create a new account as a partner account.

NEW QUESTION # 95
Universal Containers (UC) isimplementing a community for its retailers.
How can UC give retail store managers access to the records owned by their peers and subordinates?
  • A. Set OWD to public, and manage access via Apex Sharing.
  • B. Put retail managers in a manager role.
  • C. Give retail managers Super User access.
  • D. Email retail managers best practiceson how to manually share data.
Answer: C
Explanation:
This option allows UC to give retail store managers access to the records owned by their peers and subordinates. Super User access isa feature that grants community users access to records that are owned by users who have the same role or a role below them in the role hierarchy. Super Useraccess can be enabled for partner users or customer users with Customer Community Plus or Partner Community licenses2

NEW QUESTION # 96
Universal Container (UC) has a business model that involves B2C as well B2B customers. A group of B2B customers has recently signed a contract with UC thatwould allow them to start working with the UC Support team in resolving low-severity B2C customer issues.
How should UC use Experience Cloud to accomplish this goal?
  • A. Create a digital experience for B2C customer and employees, and another one for B2B customers and employees.
  • B. Create a digital experience for B2C customers and B2B customers, and use the internalCRM app for employees.
  • C. Create a single digital experience for B2C customers, B2B customers, and employees.
  • D. Create a digital experience for B2B customers, a partner portal for B2B customers, and use the internal CRM org for employees.
Answer: A
Explanation:
UC should create two separate digital experiences for its different customer segments and employees. This will allow UC to provide different features, content, and branding for each experience, as well as control the access and visibility of records. For example, UC can create a customer service site for B2C customers and employees, where they can view and create cases, access knowledge articles, and chat with agents. UC can also create a partner portal for B2B customers and employees, where they can view and update billing information, access contracts, and work on low-severity B2C customer issues.

NEW QUESTION # 97
Ursa Major Solar (UM5) is planning to build a portal for its partners. Among other things, UMS will be distributing leads to its partners in the portal.
Which standard component can UMS leverage if it elects to use Partner Central template?
  • A. Lead Flow
  • B. Lead Distribution
  • C. Lead Inbox
  • D. Lead Selector
Answer: C
Explanation:
To distribute leads to its partners in the portal, UMS can leverage the Lead Inbox component if it elects to use Partner Central template. The Lead Inbox component is a standard component that displays a list of leads assigned to the partner user or their partner account. The partner user can view, accept, or reject the leads from the Lead Inbox component.

NEW QUESTION # 98
Northern Trail Outfitters has configured chat so customers can quickly get answers to their questions bychatting with an agent while browsing the Experience site.
How should an administrator embed the chat window in an Experience site?
  • A. Add the Embedded Service component to Builder pages.
  • B. Configure the Embedded Service connector.
  • C. Create a custom component using the Embedded Service API.
  • D. Create an Embedded Service quick action.
Answer: A
Explanation:
The Embedded Service component allows you to embed a chat window in your Experience Cloud site, so customers can chat with agents while browsing the site. You can add the Embedded Service component to any Builder page and configure its properties, such as the chat button label, pre-chat fields, and offline support.

NEW QUESTION # 99
......
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