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Free SAP C-BCSCX-2502 Pdf Guide - Latest C-BCSCX-2502 Exam Objectives

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Free SAP C-BCSCX-2502 Pdf Guide - Latest C-BCSCX-2502 Exam Objectives

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SAP C-BCSCX-2502 Exam Syllabus Topics:
TopicDetails
Topic 1
  • Understanding the SAP Customer Experience Portfolio: This subtopic assesses the Presales Consultant’s ability to grasp the structure and components of the SAP Customer Experience (CX) portfolio. It involves recognizing the key solution areas—commerce, customer data, marketing, sales, and service and understanding how they form a unified offering aimed at enhancing customer relationships.
Topic 2
  • Articulating Value and Business Outcomes: This subtopic evaluates the Consultant’s skill in communicating the overall value of the SAP Customer Experience portfolio. It includes the ability to demonstrate how the integrated solutions lead to stronger customer engagement and ultimately support the achievement of key business outcomes.
Topic 3
  • Integration Across CX Solutions: This part focuses on how the various SAP CX solutions work together as an integrated system. It examines the Presales Consultant’s understanding of how integration among commerce, customer data, marketing, sales, and service solutions enhances consistency, efficiency, and personalization across customer interactions.

SAP Certified - Positioning SAP Business Suite via SAP Customer Experience Solutions Sample Questions (Q26-Q31):NEW QUESTION # 26
Which of the following are capabilities of SAP Sales Cloud Version 2?
Note: There are 3 correct answers to this question.
  • A. Intelligent Lead Score
  • B. Forecasting and Pipeline Management
  • C. Guided Selling
  • D. Case Management
  • E. Agent Desktop
Answer: A,B,C

NEW QUESTION # 27
Which application would you recommend to manage the customer consent and preference lifecycle?
  • A. SAP Emarsys
  • B. SAP Sales Cloud Version 2
  • C. SAP Commerce Cloud
  • D. SAP Customer Data
Answer: D

NEW QUESTION # 28
What are some of the features of SAP Commerce Cloud?
Note: There are 3 correct answers to this question.
  • A. Management of opportunities
  • B. Support end-to-end e-commerce processes
  • C. Delivery of an e-commerce platform
  • D. Customer credit scoring
  • E. Checkout and payment modules
Answer: B,C,E

NEW QUESTION # 29
In what ways can SAP CX AI toolkit optimize businesses?
Note: There are 3 correct answers to this question.
  • A. By integrating with non-SAP systems
  • B. By supporting edge computing scenarios
  • C. By generating engaging content for banners, social media posts, and blog posts
  • D. By providing visual search options to transform the shopping experience for customers
  • E. By automatically generating and managing product attributes from existing descriptions
Answer: C,D,E

NEW QUESTION # 30
What are some of the aspects that help differentiate SAP Customer Experience solutions in the market?
Note: There are 3 correct answers to this question.
  • A. Providing industry expertise
  • B. Offering scalability and flexibility
  • C. Including integration capabilities
  • D. Providing expertise in purchase processes
Answer: A,B,C

NEW QUESTION # 31
......
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