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[General] Accurate PEGACPBA24V1 Exam Questions: Certified Pega Business Architect 24 suppl

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【General】 Accurate PEGACPBA24V1 Exam Questions: Certified Pega Business Architect 24 suppl

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Pegasystems PEGACPBA24V1 Exam Syllabus Topics:
TopicDetails
Topic 1
  • User Experience: This domain assesses skills of UX Designers and Frontend Developers in configuring user interface elements. Candidates learn to group fields to create views, add or remove fields, configure portal content, adjust form appearance, visibility, and controls for an improved user experience.
Topic 2
  • Security: Designed for Security Analysts and Access Managers, this domain covers the relationship between personas, operators, and access groups within Pega. Candidates articulate the difference between authorization and authentication and understand their applications.
Topic 3
  • Pega Express: This section of the exam measures skills of Business Analysts and Delivery Managers and covers the benefits and best practices of the Pega Express delivery approach. Candidates learn about the Pega Express values and best practices framework, the process and advantages of Directly Capture Objectives (DCO), and understand the four phases of Pega Express delivery along with relevant terminology.
Topic 4
  • Case Management: This domain targets Case Designers and Process Architects and explores designing a case lifecycle, including setting case statuses and adding instructions for tasks. Candidates demonstrate ability to configure service level agreements with urgency, goals, and deadlines, and manage routing of assignments to users, work groups, or queues. This section also includes configuring email correspondence, identifying duplicate cases, adding optional actions and automating workflow decisions using conditions. Candidates learn to pause and resume case processing, skip stages or processes, configure child cases, use automation shapes appropriately, and create and manage user teams.
Topic 5
  • Data and Integration: This section measures skills of Data Analysts and Integration Specialists focusing on configuring data objects, relationships, and records. Candidates learn to capture and present data through fields and views, create calculated values, validate data with business logic rules, manipulate application data including setting default property values, and configure data transforms.

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Pegasystems Certified Pega Business Architect 24 Sample Questions (Q80-Q85):NEW QUESTION # 80
In a job application case for a call center position, all customer service agents must speak English, but positions for Spanish, French, and German speakers are also available. During the interview process illustrated below, the Conduct Interview assignment task must be routed to an interview who speaks the same language as the applicant.

What is the best way to design routing so the correct interviewer is assigned the task?
  • A. Route the job application to an operator within a skilled group using the Specific user option
  • B. Route the job application to a specific user using the Use business logic option
  • C. Route the job application to a specific queue using the Use business logic option
  • D. Route the job application to an appropriately skilled operator using the Specific user option
Answer: C

NEW QUESTION # 81
In the following partial case life cycle, a manager must contact a job applicant to schedule an interview. The interview should be scheduled within 2 business days after the manager qualifies the applicant, although 1 business day is preferable.
To meet this requirement, you apply a goal and deadline to the _______.

Response:
  • A. Interview stage
  • B. Schedule Interview step
  • C. Schedule Interview process
  • D. Case type
Answer: B

NEW QUESTION # 82
For a car insurance quote case type, you must create a view for the customers to enter their information, to process the request. What are two primary decisions to make before you add fields to the view?
Response:
  • A. Is field entry required?
  • B. Do the fields require a data source?
  • C. How do users enter values into the field?
  • D. Are processing actions applied to the field?
Answer: A,C

NEW QUESTION # 83
While running through a case life cycle, a business stakeholder notices a problem in a summary view. The view should be read-only but half of the form can be edited.
How can the business communicate this problem to the development tem using Agile Workbench?
  • A. Create a note
  • B. Create a bug
  • C. Create a story
  • D. Create a comment
Answer: A

NEW QUESTION # 84
Using the following Refund case life cycle, how do you design this case to skip the Item Return stage if the item will not be returned?

  • A. Add an Item Retention alternate stage and define a process for retention of item
  • B. Replace the Wait step in the Item Return stage with a Change Stage step
  • C. Add a condition to skip the Item Return stage when a return is not necessary
  • D. Add a decision in the Item Return process to change the stage when a return is not necessary
Answer: C

NEW QUESTION # 85
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